diff --git a/app/javascript/dashboard/components/layout/sidebarComponents/Primary.vue b/app/javascript/dashboard/components/layout/sidebarComponents/Primary.vue
index d2a9db3af..e6b5d0585 100644
--- a/app/javascript/dashboard/components/layout/sidebarComponents/Primary.vue
+++ b/app/javascript/dashboard/components/layout/sidebarComponents/Primary.vue
@@ -46,6 +46,7 @@ import AgentDetails from './AgentDetails';
 import NotificationBell from './NotificationBell';
 import wootConstants from 'dashboard/constants/globals';
 import { frontendURL } from 'dashboard/helper/URLHelper';
+import { ACCOUNT_EVENTS } from '../../../helper/AnalyticsHelper/events';
 
 export default {
   components: {
@@ -99,6 +100,7 @@ export default {
       window.$chatwoot.toggle();
     },
     openNotificationPanel() {
+      this.$track(ACCOUNT_EVENTS.OPENED_NOTIFICATIONS);
       this.$emit('open-notification-panel');
     },
   },
diff --git a/app/javascript/dashboard/helper/AnalyticsHelper/events.js b/app/javascript/dashboard/helper/AnalyticsHelper/events.js
index cd39d40ca..8ece9f648 100644
--- a/app/javascript/dashboard/helper/AnalyticsHelper/events.js
+++ b/app/javascript/dashboard/helper/AnalyticsHelper/events.js
@@ -15,6 +15,9 @@ export const ACCOUNT_EVENTS = Object.freeze({
   ADDED_A_CUSTOM_ATTRIBUTE: 'Added a custom attribute',
   ADDED_AN_INBOX: 'Added an inbox',
   OPEN_MESSAGE_CONTEXT_MENU: 'Opened message context menu',
+  OPENED_NOTIFICATIONS: 'Opened notifications',
+  MARK_AS_READ_NOTIFICATIONS: 'Marked notifications as read',
+  OPEN_CONVERSATION_VIA_NOTIFICATION: 'Opened conversation via notification',
 });
 
 export const LABEL_EVENTS = Object.freeze({
diff --git a/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationPanel.vue b/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationPanel.vue
index 20d5e4600..4ed064139 100644
--- a/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationPanel.vue
+++ b/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationPanel.vue
@@ -116,9 +116,10 @@
 import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import rtlMixin from 'shared/mixins/rtlMixin';
-
 import NotificationPanelList from './NotificationPanelList';
 
+import { ACCOUNT_EVENTS } from '../../../../helper/AnalyticsHelper/events';
+
 export default {
   components: {
     NotificationPanelList,
@@ -179,8 +180,12 @@ export default {
         primary_actor_id: primaryActorId,
         primary_actor_type: primaryActorType,
         primary_actor: { id: conversationId },
+        notification_type: notificationType,
       } = notification;
 
+      this.$track(ACCOUNT_EVENTS.OPEN_CONVERSATION_VIA_NOTIFICATION, {
+        notificationType,
+      });
       this.$store.dispatch('notifications/read', {
         primaryActorId,
         primaryActorType,
@@ -217,6 +222,7 @@ export default {
       }
     },
     onMarkAllDoneClick() {
+      this.$track(ACCOUNT_EVENTS.MARK_AS_READ_NOTIFICATIONS);
       this.$store.dispatch('notifications/readAll');
     },
     openAudioNotificationSettings() {
diff --git a/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationsView.vue b/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationsView.vue
index ca60b3750..5114c86b2 100644
--- a/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationsView.vue
+++ b/app/javascript/dashboard/routes/dashboard/notifications/components/NotificationsView.vue
@@ -22,6 +22,8 @@ import { mapGetters } from 'vuex';
 import TableFooter from 'dashboard/components/widgets/TableFooter';
 
 import NotificationTable from './NotificationTable';
+
+import { ACCOUNT_EVENTS } from '../../../../helper/AnalyticsHelper/events';
 export default {
   components: {
     NotificationTable,
@@ -48,8 +50,12 @@ export default {
         primary_actor_id: primaryActorId,
         primary_actor_type: primaryActorType,
         primary_actor: { id: conversationId },
+        notification_type: notificationType,
       } = notification;
 
+      this.$track(ACCOUNT_EVENTS.OPEN_CONVERSATION_VIA_NOTIFICATION, {
+        notificationType,
+      });
       this.$store.dispatch('notifications/read', {
         primaryActorId,
         primaryActorType,
@@ -61,6 +67,7 @@ export default {
       );
     },
     onMarkAllDoneClick() {
+      this.$track(ACCOUNT_EVENTS.MARK_AS_READ_NOTIFICATIONS);
       this.$store.dispatch('notifications/readAll');
     },
   },