chore: Update translations (#13227)

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-03-16 15:44:32 -07:00
parent ac93290c9a
commit 11ee741716
1477 changed files with 30262 additions and 3046 deletions
--- a/app/javascript/dashboard/i18n/locale/el/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/el/agentBots.json
@@ -4,6 +4,9 @@
    "LOADING_EDITOR": "Loading editor...",
    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
    "LEARN_MORE": "Learn about agent bots",
+    "COUNT": "{n} bot | {n} bots",
+    "SEARCH_PLACEHOLDER": "Search bots...",
+    "NO_RESULTS": "No bots found matching your search",
    "GLOBAL_BOT": "System bot",
    "GLOBAL_BOT_BADGE": "System",
    "AVATAR": {
@@ -34,7 +37,8 @@
      "LOADING": "Fetching bots...",
      "TABLE_HEADER": {
        "DETAILS": "Bot Details",
-        "URL": "Σύνδεσμος Webhook"
+        "URL": "Σύνδεσμος Webhook",
+        "ACTIONS": "Ενέργειες"
      }
    },
    "DELETE": {
--- a/app/javascript/dashboard/i18n/locale/el/agentMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/el/agentMgmt.json
@@ -9,6 +9,7 @@
      "ADMINISTRATOR": "Διαχειριστής",
      "AGENT": "Πράκτορας"
    },
+    "COUNT": "{n} agent | {n} agents",
    "LIST": {
      "404": "Δεν υπάρχουν πράκτορες σε αυτόν τον λογαριασμό",
      "TITLE": "Διαχείριση πρακτόρων της ομάδας σας",
@@ -96,6 +97,8 @@
        "ERROR_MESSAGE": "Αδυναμία σύνδεσης με τον Woot Server, Παρακαλώ προσπαθήστε αργότερα"
      }
    },
+    "SEARCH_PLACEHOLDER": "Αναζήτηση πράκτορων...",
+    "NO_RESULTS": "No agents found matching your search",
    "SEARCH": {
      "NO_RESULTS": "Δεν βρέθηκαν αποτελέσματα."
    },
--- a/app/javascript/dashboard/i18n/locale/el/attributesMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/el/attributesMgmt.json
@@ -5,6 +5,9 @@
    "LOADING": "Λήψη προσαρμοσμένων ιδιοτήτων",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "COUNT": "{n} attribute | {n} attributes",
+    "SEARCH_PLACEHOLDER": "Αναζήτηση ιδιοτήτων...",
+    "NO_RESULTS": "No attributes found matching your search",
    "ATTRIBUTE_MODELS": {
      "CONVERSATION": "Συνομιλία",
      "CONTACT": "Επαφές"
@@ -63,6 +66,10 @@
        },
        "ENABLE_REGEX": {
          "LABEL": "Enable regex validation"
+        },
+        "BADGES": {
+          "PRE_CHAT": "Pre-chat",
+          "RESOLUTION": "Resolution"
        }
      },
      "API": {
--- a/app/javascript/dashboard/i18n/locale/el/automation.json
+++ b/app/javascript/dashboard/i18n/locale/el/automation.json
@@ -3,8 +3,11 @@
    "HEADER": "Αυτοματισμός",
    "DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
    "LEARN_MORE": "Learn more about automation",
-    "HEADER_BTN_TXT": "Προσθήκη Κανόνα Αυτοματισμού",
+    "COUNT": "{n} automation | {n} automations",
+    "HEADER_BTN_TXT": "Create Automation",
    "LOADING": "Λήψη κανόνων αυτοματισμού",
+    "SEARCH_PLACEHOLDER": "Search automation rules...",
+    "NO_RESULTS": "No automation rules found matching your search",
    "ADD": {
      "TITLE": "Προσθήκη Κανόνα Αυτοματισμού",
      "SUBMIT": "Δημιουργία",
@@ -42,9 +45,9 @@
    "LIST": {
      "TABLE_HEADER": {
        "NAME": "Όνομα",
-        "DESCRIPTION": "Περιγραφή",
        "ACTIVE": "Ενεργή",
-        "CREATED_ON": "Δημιουργήθηκε στις"
+        "CREATED_ON": "Δημιουργήθηκε στις",
+        "ACTIONS": "Ενέργειες"
      },
      "404": "Δεν βρέθηκαν κανόνες αυτοματισμού"
    },
@@ -150,7 +153,8 @@
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_SLA": "Add SLA",
-      "OPEN_CONVERSATION": "Άνοιγμα συνομιλίας"
+      "OPEN_CONVERSATION": "Άνοιγμα συνομιλίας",
+      "PENDING_CONVERSATION": "Mark conversation as pending"
    },
    "MESSAGE_TYPES": {
      "INCOMING": "Incoming Message",
--- a/app/javascript/dashboard/i18n/locale/el/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/el/bulkActions.json
@@ -22,6 +22,10 @@
      "UPDATE_SUCCESFUL": "Η κατάσταση συνομιλίας ενημερώθηκε με επιτυχία.",
      "UPDATE_FAILED": "Failed to update conversations. Please try again."
    },
+    "RESOLVE": {
+      "ALL_MISSING_ATTRIBUTES": "Cannot resolve conversations due to missing required attributes",
+      "PARTIAL_SUCCESS": "Some conversations need required attributes before resolving and were skipped"
+    },
    "LABELS": {
      "ASSIGN_LABELS": "Assign labels",
      "NO_LABELS_FOUND": "Δεν βρέθηκαν ετικέτες",
--- a/app/javascript/dashboard/i18n/locale/el/cannedMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/el/cannedMgmt.json
@@ -3,8 +3,11 @@
    "HEADER": "Έτοιμες Απαντήσεις",
    "LEARN_MORE": "Learn more about canned responses",
    "DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ",
+    "COUNT": "{n} canned response | {n} canned responses",
    "HEADER_BTN_TXT": "Add canned response",
    "LOADING": "Fetching canned responses...",
+    "SEARCH_PLACEHOLDER": "Search canned responses...",
+    "NO_RESULTS": "No canned responses found matching your search",
    "SEARCH_404": "Δεν υπάρχουν δεδομένα που να ταιριάζουν με αυτό το ερώτημα.",
    "LIST": {
      "404": "Δεν υπάρχουν τυποποιημένες απαντήσεις σε αυτόν τον λογαριασμό.",
--- a/app/javascript/dashboard/i18n/locale/el/chatlist.json
+++ b/app/javascript/dashboard/i18n/locale/el/chatlist.json
@@ -76,6 +76,9 @@
      },
      "waiting_since_desc": {
        "TEXT": "Pending Response: Shortest first"
+      },
+      "priority_desc_created_at_asc": {
+        "TEXT": "Priority: Highest first, Created: Oldest first"
      }
    },
    "ATTACHMENTS": {
--- a/app/javascript/dashboard/i18n/locale/el/contact.json
+++ b/app/javascript/dashboard/i18n/locale/el/contact.json
@@ -457,6 +457,9 @@
          "INSTAGRAM": {
            "PLACEHOLDER": "Add Instagram"
          },
+          "TELEGRAM": {
+            "PLACEHOLDER": "Add Telegram"
+          },
          "TIKTOK": {
            "PLACEHOLDER": "Add TikTok"
          },
@@ -573,7 +576,8 @@
      "SEARCH_EMPTY_STATE_TITLE": "Δεν υπάρχουν επαφές που να αντιστοιχούν με την αναζήτησή σας 🔍",
      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
      "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
-    }
+    },
+    "LOAD_MORE": "Load more"
  },
  "CONTACTS_BULK_ACTIONS": {
    "ASSIGN_LABELS": "Ανάθεση Ετικετών",
@@ -607,7 +611,7 @@
      "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
      "CONTACT_SELECTOR": {
        "LABEL": "Προς:",
-        "TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number",
+        "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
        "CONTACT_CREATING": "Creating contact..."
      },
      "INBOX_SELECTOR": {
@@ -618,9 +622,9 @@
        "SUBJECT_LABEL": "Θέμα :",
        "SUBJECT_PLACEHOLDER": "Enter your email subject here",
        "CC_LABEL": "Cc:",
-        "CC_PLACEHOLDER": "Search for a contact with their email address",
+        "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
        "BCC_LABEL": "Bcc:",
-        "BCC_PLACEHOLDER": "Search for a contact with their email address",
+        "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
        "BCC_BUTTON": "Bcc"
      },
      "MESSAGE_EDITOR": {
--- a/app/javascript/dashboard/i18n/locale/el/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/el/conversation.json
@@ -61,6 +61,7 @@
    "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
+    "UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
    "SUCCESS_DELETE_MESSAGE": "Το μήνυμα διαγράφηκε επιτυχώς",
    "FAIL_DELETE_MESSSAGE": "Δεν ήταν δυνατή η διαγραφή μηνύματος! Προσπαθήστε ξανά",
    "NO_RESPONSE": "Καμία ανταπόκριση",
@@ -173,6 +174,10 @@
          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
          "FAILED": "Αποτυχία στην εκχώρηση ετικέτας, παρακαλώ δοκιμάστε αργότερα."
        },
+        "LABEL_REMOVAL": {
+          "SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
+          "FAILED": "Couldn't remove label. Please try again."
+        },
        "TEAM_ASSIGNMENT": {
          "SUCCESFUL": "Η συνομιλία με αριθμό {conversationId} ανατέθηκε στην ομάδα \"{team}\"",
          "FAILED": "Αδυναμία αντιστοίχισης ομάδας. Παρακαλώ δοκιμάστε ξανά."
@@ -185,7 +190,11 @@
      "DISABLE_SIGN_TOOLTIP": "Απενεργοποίηση υπογραφής",
      "MSG_INPUT": "Shift + enter για νέα γραμμή. Ξεκινήστε με '/' για να επιλέξτε Τυποποιημένη Απάντηση.",
      "PRIVATE_MSG_INPUT": "Shift + enter για νέα γραμμή. Το κείμενο θα μπορούν να το δουν μόνο οι υπόλοιποι πράκτορες.",
+      "MESSAGING_RESTRICTED": "You cannot reply to this conversation",
+      "MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
+      "MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Δεν έχει ρυθμιστεί η υπογραφή μηνύματος, παρακαλώ ρυθμίστε την στις ρυθμίσεις προφίλ.",
+      "COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
      "CLICK_HERE": "Πατήστε εδώ για ενημέρωση",
      "WHATSAPP_TEMPLATES": "Πρότυπα Whatsapp"
    },
@@ -205,7 +214,7 @@
      "DRAG_DROP": "Σύρετε και αφήστε εδώ για επισύναψη",
      "START_AUDIO_RECORDING": "Έναρξη ηχογράφησης",
      "STOP_AUDIO_RECORDING": "Διακοπή ηχογράφησης",
-      "": "",
+      "COPILOT_THINKING": "Copilot is thinking",
      "EMAIL_HEAD": {
        "TO": "TO",
        "ADD_BCC": "Προσθήκη bcc",
@@ -247,9 +256,12 @@
    "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
    "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
    "FILE_SIZE_LIMIT": "Το αρχείο υπερβαίνει το όριο συνημμένου {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}",
+    "FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
    "MESSAGE_ERROR": "Δεν είναι δυνατή η αποστολή του μηνύματος, παρακαλώ προσπαθήστε ξανά αργότερα",
    "SENT_BY": "Αποστολή από:",
    "BOT": "Bot",
+    "NATIVE_APP": "Native app",
+    "NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
    "SEND_FAILED": "Δεν ήταν δυνατή η αποστολή μηνύματος! Προσπαθήστε ξανά",
    "TRY_AGAIN": "επανάληψη",
    "ASSIGNMENT": {
@@ -294,6 +306,7 @@
    "CANCEL": "Άκυρο",
    "SEND_EMAIL_SUCCESS": "Η μεταγραφή της συνομιλίας έχει αποσταλεί επιτυχώς",
    "SEND_EMAIL_ERROR": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά",
+    "SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
    "FORM": {
      "SEND_TO_CONTACT": "Στείλτε το αντίγραφο στον πελάτη",
      "SEND_TO_AGENT": "Στείλε το αντίγραφο στον αντιστοιχισμένο πράκτορα",
--- a/app/javascript/dashboard/i18n/locale/el/customRole.json
+++ b/app/javascript/dashboard/i18n/locale/el/customRole.json
@@ -3,8 +3,11 @@
    "HEADER": "Custom Roles",
    "LEARN_MORE": "Learn more about custom roles",
    "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
+    "COUNT": "{n} custom role | {n} custom roles",
    "HEADER_BTN_TXT": "Add custom role",
    "LOADING": "Fetching custom roles...",
+    "SEARCH_PLACEHOLDER": "Search custom roles...",
+    "NO_RESULTS": "No custom roles found matching your search",
    "SEARCH_404": "Δεν υπάρχουν δεδομένα που να ταιριάζουν με αυτό το ερώτημα.",
    "PAYWALL": {
      "TITLE": "Upgrade to create custom roles",
--- a/app/javascript/dashboard/i18n/locale/el/datePicker.json
+++ b/app/javascript/dashboard/i18n/locale/el/datePicker.json
@@ -1,5 +1,8 @@
 {
  "DATE_PICKER": {
+    "PREVIOUS_PERIOD": "Previous period",
+    "NEXT_PERIOD": "Next period",
+    "WEEK_NUMBER": "Week #{weekNumber}",
    "APPLY_BUTTON": "Εφαρμογή",
    "CLEAR_BUTTON": "Clear",
    "DATE_RANGE_INPUT": {
@@ -13,6 +16,8 @@
      "LAST_3_MONTHS": "Τελευταίοι 3 μήνες",
      "LAST_6_MONTHS": "Τελευταίοι 6 μήνες",
      "LAST_YEAR": "Τελευταίο έτος",
+      "THIS_WEEK": "This week",
+      "MONTH_TO_DATE": "This month",
      "CUSTOM_RANGE": "Προσαρμοσμένο εύρος ημερομηνιών"
    }
  }
--- a/app/javascript/dashboard/i18n/locale/el/general.json
+++ b/app/javascript/dashboard/i18n/locale/el/general.json
@@ -7,6 +7,13 @@
    },
    "CLOSE": "Κλείσιμο",
    "BETA": "Beta",
-    "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it."
+    "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it.",
+    "ACCEPT": "Accept",
+    "DISCARD": "Discard",
+    "PREFERRED": "Preferred"
+  },
+  "CHOICE_TOGGLE": {
+    "YES": "Ναι",
+    "NO": "Όχι"
  }
 }
--- a/app/javascript/dashboard/i18n/locale/el/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/el/generalSettings.json
@@ -182,6 +182,7 @@
  },
  "COMMAND_BAR": {
    "SEARCH_PLACEHOLDER": "Αναζήτηση ή μετάβαση σε",
+    "SNOOZE_PLACEHOLDER": "Type a time e.g. tomorrow, 2 hours, next friday, jan 15...",
    "SECTIONS": {
      "GENERAL": "Γενικά",
      "REPORTS": "Αναφορές",
--- a/app/javascript/dashboard/i18n/locale/el/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/el/helpCenter.json
@@ -374,6 +374,16 @@
        "ERROR_MESSAGE": "Σφάλμα κατά τη διαγραφή άρθρου"
      }
    },
+    "REORDER_ARTICLE": {
+      "API": {
+        "ERROR_MESSAGE": "Unable to reorder articles. Please try again."
+      }
+    },
+    "REORDER_CATEGORY": {
+      "API": {
+        "ERROR_MESSAGE": "Unable to reorder categories. Please try again."
+      }
+    },
    "CREATE_ARTICLE": {
      "ERROR_MESSAGE": "Παρακαλώ προσθέστε την επικεφαλίδα και το περιεχόμενο του άρθρου για να μπορείτε να ενημερώσετε τις ρυθμίσεις"
    },
--- a/app/javascript/dashboard/i18n/locale/el/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/el/inboxMgmt.json
@@ -3,6 +3,9 @@
    "HEADER": "Κιβώτια Εισερχομένων",
    "DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
    "LEARN_MORE": "Learn more about inboxes",
+    "COUNT": "{n} inbox | {n} inboxes",
+    "SEARCH_PLACEHOLDER": "Search inboxes...",
+    "NO_RESULTS": "No inboxes found matching your search",
    "RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
    "CLICK_TO_RECONNECT": "Click here to reconnect.",
    "WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isn’t complete. Please check your display name status in Meta Business Manager before reconnecting.",
@@ -575,7 +578,7 @@
          "SUBTITLE": "Use only the configured business name as the sender name in the email header."
        },
        "BUSINESS_NAME": {
-          "BUTTON_TEXT": "+ Configure your business name",
+          "BUTTON_TEXT": "Configure your business name",
          "PLACEHOLDER": "Enter your business name",
          "SAVE_BUTTON_TEXT": "Save"
        }
@@ -589,8 +592,10 @@
        "DISABLED": "Ανενεργό"
      },
      "LOCK_TO_SINGLE_CONVERSATION": {
-        "ENABLED": "Ενεργό",
-        "DISABLED": "Ανενεργό"
+        "ENABLED": "Reopen same conversation",
+        "DISABLED": "Create new conversations",
+        "ENABLED_DESCRIPTION": "When a contact messages again, the previous conversation will be reopened.",
+        "DISABLED_DESCRIPTION": "A new conversation will be created each time after the previous one is resolved."
      },
      "ENABLE_HMAC": {
        "LABEL": "Ενεργοποίηση"
@@ -625,6 +630,8 @@
      "ACCOUNT_HEALTH": "Account Health",
      "CSAT": "CSAT"
    },
+    "CHANNEL_PREFERENCES": "Channel Preferences",
+    "WIDGET_FEATURES": "Widget features",
    "ACCOUNT_HEALTH": {
      "TITLE": "Manage your WhatsApp account",
      "DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
@@ -708,8 +715,8 @@
      "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
      "ENABLE_CONTINUITY_VIA_EMAIL": "Ενεργοποίηση της συνέχειας συνομιλίας μέσω email",
      "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Οι συζητήσεις θα συνεχίσουν μέσω email αν η διεύθυνση ηλεκτρονικού ταχυδρομείου επαφής είναι διαθέσιμη.",
-      "LOCK_TO_SINGLE_CONVERSATION": "Κλείδωμα σε μία μόνο συζήτηση",
-      "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Ενεργοποίηση ή απενεργοποίηση πολλαπλών συνομιλιών για την ίδια επαφή σε αυτά τα εισερχόμενα",
+      "LOCK_TO_SINGLE_CONVERSATION": "Conversation Routing",
+      "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Configure conversation creation for existing contacts",
      "INBOX_UPDATE_TITLE": "Ρυθμίσεις Κιβωτίου",
      "INBOX_UPDATE_SUB_TEXT": "Ενημερώστε τις ρυθμίσεις του κιβωτίου σας",
      "AUTO_ASSIGNMENT_SUB_TEXT": "Ενεργοποιήστε ή απενεργοποιήστε την αυτόματη αντιστοίχιση των νέων συζητήσεων στους πράκτορες αυτού του κιβωτίου.",
@@ -758,6 +765,7 @@
      "LABEL": "Help Center",
      "PLACEHOLDER": "Select Help Center",
      "SELECT_PLACEHOLDER": "Select Help Center",
+      "NONE": "Κανένα",
      "REMOVE": "Remove Help Center",
      "SUB_TEXT": "Attach a Help Center with the inbox"
    },
@@ -766,6 +774,53 @@
      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Παρακαλώ εισάγετε μια τιμή μεγαλύτερη από 0",
      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Περιορισμός του μέγιστου αριθμού συνομιλιών από αυτά τα εισερχόμενα που μπορούν να εκχωρηθούν αυτόματα σε έναν πράκτορα"
    },
+    "ASSIGNMENT": {
+      "TITLE": "Ανάθεση Συνομιλίας",
+      "DESCRIPTION": "Automatically assign incoming conversations to available agents based on assignment policies",
+      "ENABLE_AUTO_ASSIGNMENT": "Enable automatic conversation assignment",
+      "DEFAULT_RULES_TITLE": "Default assignment rules",
+      "DEFAULT_RULES_DESCRIPTION": "Using the default assignment behavior for all conversations",
+      "DEFAULT_RULE_1": "Earliest created conversations first",
+      "DEFAULT_RULE_2": "Round robin distribution",
+      "CUSTOMIZE_WITH_POLICY": "Customize with assignment policy",
+      "USING_POLICY": "Using custom assignment policy for this inbox",
+      "CUSTOMIZE_POLICY": "Customize with assignment policy",
+      "DELETE_POLICY": "Delete policy",
+      "POLICY_LABEL": "Assignment policy",
+      "ASSIGNMENT_ORDER_LABEL": "Assignment Order",
+      "ASSIGNMENT_METHOD_LABEL": "Assignment Method",
+      "POLICY_STATUS": {
+        "ACTIVE": "Ενεργή",
+        "INACTIVE": "Inactive"
+      },
+      "PRIORITY": {
+        "EARLIEST_CREATED": "Earliest created",
+        "LONGEST_WAITING": "Longest waiting"
+      },
+      "METHOD": {
+        "ROUND_ROBIN": "Round robin",
+        "BALANCED": "Balanced assignment"
+      },
+      "UPGRADE_PROMPT": "Custom assignment policies are available on the Business plan",
+      "UPGRADE_TO_BUSINESS": "Upgrade to Business",
+      "DEFAULT_POLICY_LINKED": "Default policy linked",
+      "DEFAULT_POLICY_DESCRIPTION": "Link a custom assignment policy to customize how conversations are assigned to agents in this inbox.",
+      "LINK_EXISTING_POLICY": "Link existing policy",
+      "CREATE_NEW_POLICY": "Create new policy",
+      "NO_POLICIES": "No assignment policies found",
+      "VIEW_ALL_POLICIES": "View all policies",
+      "CURRENT_BEHAVIOR": "Currently using default assignment behavior:",
+      "LINK_SUCCESS": "Assignment policy linked successfully",
+      "LINK_ERROR": "Failed to link assignment policy"
+    },
+    "ASSIGNMENT_POLICY": {
+      "DELETE_CONFIRM_TITLE": "Delete assignment policy?",
+      "DELETE_CONFIRM_MESSAGE": "Are you sure you want to remove this assignment policy from this inbox? The inbox will revert to default assignment rules.",
+      "CANCEL": "Άκυρο",
+      "CONFIRM_DELETE": "Διαγραφή",
+      "DELETE_SUCCESS": "Assignment policy removed successfully",
+      "DELETE_ERROR": "Failed to remove assignment policy"
+    },
    "FACEBOOK_REAUTHORIZE": {
      "TITLE": "Εκ νέου εξουσιοδότηση",
      "SUBTITLE": "Η σύνδεση Facebook έχει λήξει, παρακαλώ ξανασυνδεθείτε στο Facebook για να συνεχίσετε",
@@ -837,6 +892,20 @@
        "CONFIRM": "Create new template",
        "CANCEL": "Πίσω"
      },
+      "UTILITY_ANALYZER": {
+        "ACTION": "Check utility fit",
+        "HELPER_NOTE": "Check this message before submission to improve Utility fit. The system creates a dedicated CSAT template with buttons for reporting and submits it as Utility; Meta may still reclassify it as Marketing based on content.",
+        "RESULT_LABEL": "Meta category prediction",
+        "GUIDANCE_NOTE": "This is a guidance check, not a guarantee of Meta approval.",
+        "SUGGESTION_LABEL": "Suggested utility-safe rewrite",
+        "APPLY": "Use this rewrite",
+        "ERROR_MESSAGE": "Couldn't analyze the message. Please try again.",
+        "CLASSIFICATION": {
+          "LIKELY_UTILITY": "Likely Utility",
+          "LIKELY_MARKETING": "Likely Marketing",
+          "UNCLEAR": "Needs clarification"
+        }
+      },
      "SURVEY_RULE": {
        "LABEL": "Survey rule",
        "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +917,7 @@
        "SELECT_PLACEHOLDER": "select labels"
      },
      "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
+      "WHATSAPP_NOTE": "Note: When you save, the system creates a dedicated CSAT template in WhatsApp (used to capture rating and feedback in reports) and submits it as Utility for approval. Meta may still classify it as Marketing based on content. After approval, surveys are sent only once per conversation as per the survey rule.",
      "API": {
        "SUCCESS_MESSAGE": "CSAT settings updated successfully",
        "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
@@ -864,9 +933,11 @@
      "UNAVAILABLE_MESSAGE_LABEL": "Μήνυμα μη διαθεσιμότητας για τους επισκέπτες",
      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
      "DAY": {
+        "DAY": "Ημέρα",
+        "AVAILABILITY": "Διαθεσιμότητα",
+        "HOURS": "Hours",
        "ENABLE": "Ενεργοποιήσετε τη διαθεσιμότητα για αυτήν την ημέρα",
        "UNAVAILABLE": "Μη διαθέσιμος",
-        "HOURS": "ώρες",
        "VALIDATION_ERROR": "Ο χρόνος έναρξης πρέπει να είναι πριν το χρόνο λήξης.",
        "CHOOSE": "Επιλέξτε"
      },
@@ -973,11 +1044,12 @@
          "IN_A_DAY": "Σε μία ημέρα"
        },
        "WIDGET_COLOR_LABEL": "Χρώμα Widget",
-        "WIDGET_BUBBLE_POSITION_LABEL": "Θέση Φυσαλίδας Widget",
-        "WIDGET_BUBBLE_TYPE_LABEL": "Τύπος Φυσαλίδας Widget",
+        "WIDGET_BUBBLE": "Bubble",
+        "WIDGET_BUBBLE_POSITION_LABEL": "Position:",
+        "WIDGET_BUBBLE_TYPE_LABEL": "Τύπος:",
        "WIDGET_BUBBLE_LAUNCHER_TITLE": {
          "DEFAULT": "Συνομιλήστε μαζί μας",
-          "LABEL": "Τίτλος Εκκίνησης Φυσαλίδας Widget",
+          "LABEL": "Launcher Title",
          "PLACE_HOLDER": "Συνομιλήστε μαζί μας"
        },
        "UPDATE": {
@@ -1002,7 +1074,7 @@
      },
      "WIDGET_SCREEN": {
        "DEFAULT": "Προεπιλογή",
-        "CHAT": "Συνομιλία"
+        "CHAT": "Chat mode"
      },
      "REPLY_TIME": {
        "IN_A_FEW_MINUTES": "Τυπικά έχετε απάντηση σε μερικά λεπτά",
--- a/app/javascript/dashboard/i18n/locale/el/integrationApps.json
+++ b/app/javascript/dashboard/i18n/locale/el/integrationApps.json
@@ -3,6 +3,9 @@
    "FETCHING": "Λήψη Indegrations",
    "NO_HOOK_CONFIGURED": "Δεν υπάρχουν {integrationId} integrations ρυθμισμένες σε αυτόν το λογαριασμό.",
    "HEADER": "Εφαρμογές",
+    "COUNT": "{n} integration | {n} integrations",
+    "SEARCH_PLACEHOLDER": "Search...",
+    "NO_RESULTS": "No results found matching your search",
    "STATUS": {
      "ENABLED": "Ενεργό",
      "DISABLED": "Ανενεργό"
@@ -31,6 +34,7 @@
    "LIST": {
      "FETCHING": "Λήψη Integrations",
      "INBOX": "Εισερχόμενα",
+      "ACTIONS": "Ενέργειες",
      "DELETE": {
        "BUTTON_TEXT": "Διαγραφή"
      }
--- a/app/javascript/dashboard/i18n/locale/el/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/el/integrations.json
@@ -1,6 +1,7 @@
 {
  "INTEGRATION_SETTINGS": {
    "SHOPIFY": {
+      "HEADER": "Shopify",
      "DELETE": {
        "TITLE": "Delete Shopify Integration",
        "MESSAGE": "Are you sure you want to delete the Shopify integration?"
@@ -19,6 +20,8 @@
    "DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.",
    "LEARN_MORE": "Learn more about integrations",
    "LOADING": "Fetching integrations",
+    "SEARCH_PLACEHOLDER": "Search integrations...",
+    "NO_RESULTS": "No integrations found matching your search",
    "CAPTAIN": {
      "DISABLED": "Captain is not enabled on your account.",
      "CLICK_HERE_TO_CONFIGURE": "Click here to configure",
@@ -28,6 +31,17 @@
    "WEBHOOK": {
      "SUBSCRIBED_EVENTS": "Εγγεγραμμένα Συμβάντα",
      "LEARN_MORE": "Learn more about webhooks",
+      "SECRET": {
+        "LABEL": "Secret",
+        "COPY": "Copy secret to clipboard",
+        "COPY_SUCCESS": "Secret copied to clipboard",
+        "TOGGLE": "Toggle secret visibility",
+        "CREATED_DESC": "Your webhook has been created. Use the secret below to verify webhook signatures. Please copy it now — you can also find it later in the webhook edit form.",
+        "DONE": "Done"
+      },
+      "COUNT": "{n} webhook | {n} webhooks",
+      "SEARCH_PLACEHOLDER": "Search webhooks...",
+      "NO_RESULTS": "No webhooks found matching your search",
      "FORM": {
        "CANCEL": "Άκυρο",
        "DESC": "Τα συμβάντα Webhook μας εφοδιάζουν με πληροφορίες πραγματικού χρόνου σχετικά με το τι συμβαίνει στο λογαριασμό σας στο Chatwoot. Παρακαλώ εισάγετε ένα έγκυρο URL στην σχετική ρύθμιση.",
@@ -104,6 +118,7 @@
      }
    },
    "SLACK": {
+      "HEADER": "Slack",
      "DELETE": "Διαγραφή",
      "DELETE_CONFIRMATION": {
        "TITLE": "Delete the integration",
@@ -145,7 +160,29 @@
        "EXPAND": "Expand",
        "MAKE_FRIENDLY": "Change message tone to friendly",
        "MAKE_FORMAL": "Use formal tone",
-        "SIMPLIFY": "Simplify"
+        "SIMPLIFY": "Simplify",
+        "CONFIDENT": "Use confident tone",
+        "PROFESSIONAL": "Use professional tone",
+        "CASUAL": "Use casual tone",
+        "STRAIGHTFORWARD": "Use straightforward tone"
+      },
+      "REPLY_OPTIONS": {
+        "IMPROVE_REPLY": "Improve reply",
+        "IMPROVE_REPLY_SELECTION": "Improve the selection",
+        "CHANGE_TONE": {
+          "TITLE": "Change tone",
+          "OPTIONS": {
+            "PROFESSIONAL": "Professional",
+            "CASUAL": "Casual",
+            "STRAIGHTFORWARD": "Straightforward",
+            "CONFIDENT": "Confident",
+            "FRIENDLY": "Friendly"
+          }
+        },
+        "GRAMMAR": "Fix grammar & spelling",
+        "SUGGESTION": "Suggest a reply",
+        "SUMMARIZE": "Summarize the conversation",
+        "ASK_COPILOT": "Ask Copilot"
      },
      "ASSISTANCE_MODAL": {
        "DRAFT_TITLE": "Draft content",
@@ -201,12 +238,16 @@
      "SIDEBAR_TXT": "<p><b>Εφαρμογές Dashboard</b></p><p>Οι εφαρμογές Dashboard επιτρέπουν σε οργανισμούς να ενσωματώσουν μια εφαρμογή μέσα στο ταμπλό Chatwoot για να παρέχουν το πλαίσιο για τους πράκτορες υποστήριξης πελατών. Αυτό το χαρακτηριστικό σας επιτρέπει να δημιουργήσετε μια εφαρμογή ανεξάρτητα και ενσωματωμένη που μέσα στον πίνακα ελέγχου για να παρέχει πληροφορίες χρήστη, τις παραγγελίες τους, ή το ιστορικό προηγούμενων πληρωμών τους.</p><p>Όταν ενσωματώσετε την εφαρμογή σας χρησιμοποιώντας το Dashboard στο Chatwoot, η εφαρμογή σας θα πάρει το πλαίσιο της συνομιλίας και θα επικοινωνήσει ως ένα παράθυρο εκδήλωσης. Εφαρμόστε έναν ακροατή για το γεγονός του μηνύματος στη σελίδα σας για να λάβετε το πλαίσιο.</p><p>Για να προσθέσετε μια νέα εφαρμογή ταμπλό, κάντε κλικ στο κουμπί 'Προσθήκη μιας νέας εφαρμογής Dashboard'.</p>",
      "DESCRIPTION": "Οι εφαρμογές Dashboard επιτρέπουν στους οργανισμούς να ενσωματώσουν μια εφαρμογή μέσα στον πίνακα ελέγχου για να παρέχουν το περιεχόμενο για τους πράκτορες υποστήριξης πελατών. Αυτή η λειτουργία σας επιτρέπει να δημιουργήσετε μια εφαρμογή ανεξάρτητα και ενσωματωμένη που θα παρέχει πληροφορίες χρήστη, τις παραγγελίες τους, ή το ιστορικό προηγούμενων πληρωμών τους.",
      "LEARN_MORE": "Learn more about Dashboard Apps",
+      "COUNT": "{n} dashboard app | {n} dashboard apps",
+      "SEARCH_PLACEHOLDER": "Search dashboard apps...",
+      "NO_RESULTS": "No dashboard apps found matching your search",
      "LIST": {
        "404": "Δεν έχουν δημιουργηθεί εφαρμογές Dashboard για αυτόν το λογαριασμό",
        "LOADING": "Λήψη εφαρμογών dashboard ...",
        "TABLE_HEADER": {
          "NAME": "Όνομα",
-          "ENDPOINT": "Endpoint"
+          "ENDPOINT": "Endpoint",
+          "ACTIONS": "Ενέργειες"
        },
        "EDIT_TOOLTIP": "Επεξεργασία εφαρμογής",
        "DELETE_TOOLTIP": "Διαγραφή εφαρμογής"
@@ -243,6 +284,7 @@
      }
    },
    "LINEAR": {
+      "HEADER": "Linear",
      "ADD_OR_LINK_BUTTON": "Create/Link Linear Issue",
      "LOADING": "Fetching linear issues...",
      "LOADING_ERROR": "There was an error fetching the linear issues, please try again",
@@ -337,6 +379,7 @@
      }
    },
    "NOTION": {
+      "HEADER": "Notion",
      "DELETE": {
        "TITLE": "Are you sure you want to delete the Notion integration?",
        "MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
@@ -406,6 +449,7 @@
      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
    },
    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI is only available in the Enterprise plans.",
      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
    },
--- a/app/javascript/dashboard/i18n/locale/el/labelsMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/el/labelsMgmt.json
@@ -5,6 +5,9 @@
    "LOADING": "Λήψη ετικετών",
    "DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.",
    "LEARN_MORE": "Learn more about labels",
+    "COUNT": "{n} label | {n} labels",
+    "SEARCH_PLACEHOLDER": "Αναζήτηση ετικετών...",
+    "NO_RESULTS": "No labels found matching your search",
    "SEARCH_404": "Δεν υπάρχουν αντικείμενα να ταιριάζουν με αυτό το ερώτημα",
    "LIST": {
      "404": "Δεν υπάρχουν ετικέτες διαθέσιμες σε αυτόν τον λογαριασμό.",
@@ -13,7 +16,8 @@
      "TABLE_HEADER": {
        "NAME": "Όνομα",
        "DESCRIPTION": "Περιγραφή",
-        "COLOR": "Χρώμα"
+        "COLOR": "Χρώμα",
+        "ACTION": "Ενέργειες"
      }
    },
    "FORM": {
--- a/app/javascript/dashboard/i18n/locale/el/macros.json
+++ b/app/javascript/dashboard/i18n/locale/el/macros.json
@@ -3,9 +3,12 @@
    "HEADER": "Μακροεντολές",
    "DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
    "LEARN_MORE": "Learn more about macros",
+    "COUNT": "{n} macro | {n} macros",
    "HEADER_BTN_TXT": "Προσθήκη νέας μακροεντολής",
    "HEADER_BTN_TXT_SAVE": "Αποθήκευση μακροεντολής",
    "LOADING": "Λήψη μακροεντολών",
+    "SEARCH_PLACEHOLDER": "Search macros...",
+    "NO_RESULTS": "No macros found matching your search",
    "ERROR": "Κάτι πήγε στραβά. Παρακαλώ προσπαθήστε ξανά",
    "ORDER_INFO": "Μακροεντολές θα εκτελεστούν με τη σειρά που θα προσθέσετε τις ενέργειές σας. Μπορείτε να τις αναδιατάξετε σύροντάς τις από τη λαβή δίπλα σε κάθε κόμβο.",
    "ADD": {
@@ -29,7 +32,8 @@
        "NAME": "Όνομα",
        "CREATED BY": "Δημιουργήθηκε από",
        "LAST_UPDATED_BY": "Τελευταία ενημέρωση από",
-        "VISIBILITY": "Ορατότητα"
+        "VISIBILITY": "Ορατότητα",
+        "ACTIONS": "Ενέργειες"
      },
      "404": "Δεν βρέθηκαν μακροεντολές"
    },
--- a/app/javascript/dashboard/i18n/locale/el/mfa.json
+++ b/app/javascript/dashboard/i18n/locale/el/mfa.json
@@ -1,7 +1,7 @@
 {
  "MFA_SETTINGS": {
    "TITLE": "Two-Factor Authentication",
-    "SUBTITLE": "Secure your account with TOTP-based authentication",
+    "SUBTITLE": "Protect your account from unauthorized access with TOTP-based authentication. This adds an extra layer of security to your account.",
    "DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)",
    "STATUS_TITLE": "Authentication Status",
    "STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes",
--- a/app/javascript/dashboard/i18n/locale/el/report.json
+++ b/app/javascript/dashboard/i18n/locale/el/report.json
@@ -3,7 +3,7 @@
    "HEADER": "Συζητήσεις",
    "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
    "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
-    "DOWNLOAD_AGENT_REPORTS": "Κατέβασμα αναφορών πράκτορα",
+    "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
    "METRICS": {
@@ -128,11 +128,16 @@
  },
  "AGENT_REPORTS": {
    "HEADER": "Επισκόπηση Πρακτόρων",
-    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
    "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
    "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
    "DOWNLOAD_AGENT_REPORTS": "Κατέβασμα αναφορών πράκτορα",
    "FILTER_DROPDOWN_LABEL": "Επιλογή πράκτορα",
+    "FILTERS": {
+      "INPUT_PLACEHOLDER": {
+        "AGENTS": "Αναζήτηση πράκτορων"
+      }
+    },
    "METRICS": {
      "CONVERSATIONS": {
        "NAME": "Συζητήσεις",
@@ -201,6 +206,11 @@
    "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
    "DOWNLOAD_LABEL_REPORTS": "Λήψη αναφορών ετικέτας",
    "FILTER_DROPDOWN_LABEL": "Επιλογή Ετικέτας",
+    "FILTERS": {
+      "INPUT_PLACEHOLDER": {
+        "LABELS": "Αναζήτηση ετικετών"
+      }
+    },
    "METRICS": {
      "CONVERSATIONS": {
        "NAME": "Συζητήσεις",
@@ -271,6 +281,11 @@
    "FILTER_DROPDOWN_LABEL": "Επιλογή Εισερχομένων",
    "ALL_INBOXES": "All Inboxes",
    "SEARCH_INBOX": "Search Inbox",
+    "FILTERS": {
+      "INPUT_PLACEHOLDER": {
+        "INBOXES": "Search inboxes"
+      }
+    },
    "METRICS": {
      "CONVERSATIONS": {
        "NAME": "Συζητήσεις",
@@ -334,11 +349,19 @@
  },
  "TEAM_REPORTS": {
    "HEADER": "Επισκόπηση Ομάδας",
-    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
+    "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
    "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
    "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
    "DOWNLOAD_TEAM_REPORTS": "Λήψη αναφορών ομάδας",
    "FILTER_DROPDOWN_LABEL": "Επιλογή Ομάδας",
+    "FILTERS": {
+      "ADD_FILTER": "Add filter",
+      "CLEAR_ALL": "Clear all",
+      "NO_FILTER": "No filters available",
+      "INPUT_PLACEHOLDER": {
+        "TEAMS": "Αναζήτηση ομάδων"
+      }
+    },
    "METRICS": {
      "CONVERSATIONS": {
        "NAME": "Συζητήσεις",
@@ -402,22 +425,48 @@
  },
  "CSAT_REPORTS": {
    "HEADER": "Αναφορές CSAT",
-    "NO_RECORDS": "Δεν υπάρχουν διαθέσιμες απαντήσεις ερευνών CSAT.",
+    "NO_RECORDS": "No responses yet",
+    "NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
    "DOWNLOAD": "Λήψη αναφορών CSAT",
    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
    "FILTERS": {
+      "ADD_FILTER": "Add filter",
+      "CLEAR_ALL": "Clear all",
+      "NO_FILTER": "No filters available",
+      "INPUT_PLACEHOLDER": {
+        "AGENTS": "Αναζήτηση πράκτορων",
+        "INBOXES": "Search inboxes",
+        "TEAMS": "Αναζήτηση ομάδων",
+        "RATINGS": "Search ratings"
+      },
      "AGENTS": {
-        "PLACEHOLDER": "Επιλέξτε Πράκτορες"
+        "LABEL": "Πράκτορας"
+      },
+      "INBOXES": {
+        "LABEL": "Εισερχόμενα"
+      },
+      "TEAMS": {
+        "LABEL": "Ομάδα"
+      },
+      "RATINGS": {
+        "LABEL": "Αξιολόγηση"
      }
    },
    "TABLE": {
      "HEADER": {
        "CONTACT_NAME": "Επαφές",
-        "AGENT_NAME": "Αντιστοιχισμένος πράκτορας",
+        "AGENT_NAME": "Πράκτορας",
        "RATING": "Αξιολόγηση",
-        "FEEDBACK_TEXT": "Σχόλιο ανατροφοδότησης"
-      }
+        "FEEDBACK_TEXT": "Σχόλιο ανατροφοδότησης",
+        "CONVERSATION": "Συνομιλία",
+        "CUSTOMER": "Customer",
+        "RESPONSE": "Response",
+        "HANDLED_BY": "Handled by"
+      },
+      "UNKNOWN_CUSTOMER": "Unknown customer"
    },
+    "NO_AGENT": "No assigned agent",
+    "NO_FEEDBACK": "No feedback provided",
    "METRIC": {
      "TOTAL_RESPONSES": {
        "LABEL": "Συνολικές απαντήσεις",
@@ -430,6 +479,25 @@
      "RESPONSE_RATE": {
        "LABEL": "Ποσοστό ανταπόκρισης",
        "TOOLTIP": "Συνολικός αριθμός απαντήσεων / Συνολικός αριθμός μηνυμάτων έρευνας CSAT * 100"
+      },
+      "RATING_DISTRIBUTION": "Rating distribution"
+    },
+    "REVIEW_NOTES": {
+      "TITLE": "Review notes",
+      "PLACEHOLDER": "Add review notes about this rating...",
+      "SAVE": "Save",
+      "CANCEL": "Άκυρο",
+      "SAVING": "Αποθηκεύεται...",
+      "SAVED": "Notes saved successfully",
+      "SAVE_ERROR": "Failed to save notes",
+      "UPDATED_BY": "Updated by {name} {time}",
+      "UPDATED_BY_LABEL": "Updated by",
+      "PAYWALL": {
+        "TITLE": "Upgrade to add review notes",
+        "AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
+        "UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
+        "UPGRADE_NOW": "Upgrade now",
+        "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
      }
    }
  },
--- a/app/javascript/dashboard/i18n/locale/el/settings.json
+++ b/app/javascript/dashboard/i18n/locale/el/settings.json
@@ -273,7 +273,8 @@
    "FILE_BUBBLE": {
      "DOWNLOAD": "Κατέβασμα",
      "UPLOADING": "Ανέβασμα ...",
-      "INSTAGRAM_STORY_UNAVAILABLE": "Η ιστορία δεν είναι πλέον διαθέσιμη."
+      "INSTAGRAM_STORY_UNAVAILABLE": "Η ιστορία δεν είναι πλέον διαθέσιμη.",
+      "INSTAGRAM_STORY_REPLY": "Replied to your story:"
    },
    "LOCATION_BUBBLE": {
      "SEE_ON_MAP": "Δείτε στον χάρτη"
@@ -378,7 +379,57 @@
      "INFO_SHORT": "Automatically mark offline when you aren't using the app."
    },
    "DOCS": "Ανάγνωση εγγράφων",
-    "SECURITY": "Security"
+    "SECURITY": "Security",
+    "CAPTAIN_AI": "Captain",
+    "CONVERSATION_WORKFLOW": "Conversation Workflow"
+  },
+  "CAPTAIN_SETTINGS": {
+    "TITLE": "Captain Settings",
+    "DESCRIPTION": "Configure your AI models and features for Captain. Captain follows a credit based billing, you will be charged credits for every action Captain takes based on the model selected.",
+    "LOADING": "Loading Captain configuration...",
+    "LINK_TEXT": "Learn more about Captain Credits",
+    "NOT_ENABLED": "Captain is not enabled for your account. Please upgrade your plan to access Captain features.",
+    "MODEL_CONFIG": {
+      "TITLE": "Model Configuration",
+      "DESCRIPTION": "Select AI models for different features.",
+      "SELECT_MODEL": "Select model",
+      "CREDITS_PER_MESSAGE": "{credits} credit/message",
+      "COMING_SOON": "Coming soon",
+      "EDITOR": {
+        "TITLE": "Editor Features",
+        "DESCRIPTION": "Powers smart compose, grammar corrections, tone adjustments, and content enhancement in your message editor."
+      },
+      "ASSISTANT": {
+        "TITLE": "Assistant",
+        "DESCRIPTION": "Handles automated responses, conversation summaries, and intelligent reply suggestions for customer interactions."
+      },
+      "COPILOT": {
+        "TITLE": "Co-pilot",
+        "DESCRIPTION": "Provides real-time contextual suggestions, knowledge base recommendations, and proactive insights during conversations."
+      }
+    },
+    "FEATURES": {
+      "TITLE": "Χαρακτηριστικά",
+      "DESCRIPTION": "Enable or disable AI-powered features.",
+      "AUDIO_TRANSCRIPTION": {
+        "TITLE": "Audio Transcription",
+        "DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts."
+      },
+      "HELP_CENTER_SEARCH": {
+        "TITLE": "Help Center Search Indexing",
+        "DESCRIPTION": "Use AI for context aware search inside your help center articles."
+      },
+      "LABEL_SUGGESTION": {
+        "TITLE": "Label Suggestion",
+        "DESCRIPTION": "Automatically suggest relevant labels and tags for conversations based on content analysis and context.",
+        "MODEL_TITLE": "Label Suggestion Model",
+        "MODEL_DESCRIPTION": "Select the AI model to use for analyzing conversations and suggesting appropriate labels"
+      }
+    },
+    "API": {
+      "SUCCESS": "Captain settings updated successfully.",
+      "ERROR": "Failed to update Captain settings. Please try again."
+    }
  },
  "BILLING_SETTINGS": {
    "TITLE": "Χρεώσεις",
@@ -506,6 +557,58 @@
      }
    }
  },
+  "CONVERSATION_WORKFLOW": {
+    "INDEX": {
+      "HEADER": {
+        "TITLE": "Conversation Workflows",
+        "DESCRIPTION": "Configure rules and required fields for conversation resolution."
+      }
+    },
+    "REQUIRED_ATTRIBUTES": {
+      "TITLE": "Attributes required on resolution",
+      "DESCRIPTION": "When resolving a conversation, agents will be prompted to fill these attributes if they haven't yet.",
+      "NO_ATTRIBUTES": "No attributes added yet",
+      "ADD": {
+        "TITLE": "Add Attributes",
+        "SEARCH_PLACEHOLDER": "Αναζήτηση ιδιοτήτων"
+      },
+      "SAVE": {
+        "SUCCESS": "Required attributes updated",
+        "ERROR": "Could not update required attributes, please try again"
+      },
+      "MODAL": {
+        "TITLE": "Επίλυση Συνομιλίας",
+        "DESCRIPTION": "Please fill in the following custom attributes before resolving this conversation",
+        "ACTIONS": {
+          "RESOLVE": "Επίλυση Συνομιλίας",
+          "CANCEL": "Άκυρο"
+        },
+        "PLACEHOLDERS": {
+          "TEXT": "Write a note...",
+          "NUMBER": "Enter a number",
+          "LINK": "Add a link",
+          "DATE": "Pick a date",
+          "LIST": "Select an option"
+        },
+        "CHECKBOX": {
+          "YES": "Ναι",
+          "NO": "Όχι"
+        }
+      },
+      "PAYWALL": {
+        "TITLE": "Upgrade to use required attributes",
+        "AVAILABLE_ON": "The required conversation attributes feature is available on the Business and Enterprise plans.",
+        "UPGRADE_PROMPT": "Upgrade your plan to prompt agents to fill required attributes before conversation resolution.",
+        "UPGRADE_NOW": "Upgrade now",
+        "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+      },
+      "ENTERPRISE_PAYWALL": {
+        "AVAILABLE_ON": "The required conversation attributes feature is available on the paid plans.",
+        "UPGRADE_PROMPT": "Upgrade to a paid plan to enforce required attributes before conversation resolution.",
+        "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      }
+    }
+  },
  "CREATE_ACCOUNT": {
    "NO_ACCOUNT_WARNING": "Ωχ! Δεν μπορέσαμε να βρούμε κανένα λογαριασμό Chatwoot. Παρακαλούμε δημιουργήστε ένα νέο λογαριασμό για να συνεχίσετε.",
    "NEW_ACCOUNT": "Νέος Λογαριασμός",
@@ -591,7 +694,8 @@
        "CREATE_BUTTON": "Create policy",
        "API": {
          "SUCCESS_MESSAGE": "Assignment policy created successfully",
-          "ERROR_MESSAGE": "Failed to create assignment policy"
+          "ERROR_MESSAGE": "Failed to create assignment policy",
+          "INBOX_LINKED": "Inbox has been linked to the policy"
        }
      },
      "EDIT": {
@@ -605,6 +709,12 @@
          "CONFIRM_BUTTON_LABEL": "Continue",
          "CANCEL_BUTTON_LABEL": "Άκυρο"
        },
+        "INBOX_LINK_PROMPT": {
+          "TITLE": "Link inbox to policy",
+          "DESCRIPTION": "Would you like to link this inbox to the assignment policy?",
+          "LINK_BUTTON": "Link inbox",
+          "CANCEL_BUTTON": "Skip"
+        },
        "API": {
          "SUCCESS_MESSAGE": "Assignment policy updated successfully",
          "ERROR_MESSAGE": "Failed to update assignment policy"
@@ -643,7 +753,9 @@
          },
          "BALANCED": {
            "LABEL": "Balanced",
-            "DESCRIPTION": "Assign conversations based on available capacity."
+            "DESCRIPTION": "Assign conversations based on available capacity.",
+            "PREMIUM_MESSAGE": "Upgrade to access balanced assignment and agent capacity management.",
+            "PREMIUM_BADGE": "Premium"
          }
        },
        "ASSIGNMENT_PRIORITY": {
@@ -729,6 +841,20 @@
            "SUCCESS_MESSAGE": "Agent removed from policy successfully",
            "ERROR_MESSAGE": "Failed to remove agent from policy"
          }
+        },
+        "INBOX_LIMIT_API": {
+          "ADD": {
+            "SUCCESS_MESSAGE": "Inbox limit added successfully",
+            "ERROR_MESSAGE": "Failed to add inbox limit"
+          },
+          "UPDATE": {
+            "SUCCESS_MESSAGE": "Inbox limit updated successfully",
+            "ERROR_MESSAGE": "Failed to update inbox limit"
+          },
+          "DELETE": {
+            "SUCCESS_MESSAGE": "Inbox limit deleted successfully",
+            "ERROR_MESSAGE": "Failed to delete inbox limit"
+          }
        }
      },
      "FORM": {
--- a/app/javascript/dashboard/i18n/locale/el/signup.json
+++ b/app/javascript/dashboard/i18n/locale/el/signup.json
@@ -1,6 +1,7 @@
 {
  "REGISTER": {
    "TRY_WOOT": "Create an account",
+    "GET_STARTED": "Get started with Chatwoot",
    "TITLE": "Καταχώρηση",
    "TESTIMONIAL_HEADER": "Το μόνο που χρειάζεται είναι ένα βήμα για να προχωρήσουμε",
    "TESTIMONIAL_CONTENT": "Είστε ένα βήμα μακριά από την εμπλοκή των πελατών σας, και την εύρεση νέων.",
--- a/app/javascript/dashboard/i18n/locale/el/sla.json
+++ b/app/javascript/dashboard/i18n/locale/el/sla.json
@@ -5,7 +5,12 @@
    "ADD_ACTION_LONG": "Create a new SLA Policy",
    "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
    "LEARN_MORE": "Learn more about SLA",
+    "COUNT": "{n} SLA | {n} SLAs",
    "LOADING": "Fetching SLAs",
+    "SEARCH_PLACEHOLDER": "Search SLA...",
+    "SEARCH": {
+      "NO_RESULTS": "No SLA found matching your search"
+    },
    "PAYWALL": {
      "TITLE": "Upgrade to create SLAs",
      "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
@@ -20,14 +25,18 @@
    },
    "LIST": {
      "404": "There are no SLAs available in this account.",
+      "TABLE_HEADER": {
+        "SLA": "SLA",
+        "BUSINESS_HOURS": "Business hours"
+      },
      "EMPTY": {
        "TITLE_1": "Enterprise P0",
        "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
        "TITLE_2": "Enterprise P1",
        "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
      },
-      "BUSINESS_HOURS_ON": "Business hours on",
-      "BUSINESS_HOURS_OFF": "Business hours off",
+      "BUSINESS_HOURS_ON": "Turned on",
+      "BUSINESS_HOURS_OFF": "Turned off",
      "RESPONSE_TYPES": {
        "FRT": "First response time threshold",
        "NRT": "Next response time threshold",
--- a/app/javascript/dashboard/i18n/locale/el/snooze.json
+++ b/app/javascript/dashboard/i18n/locale/el/snooze.json
@@ -0,0 +1,72 @@
+{
+  "SNOOZE_PARSER": {
+    "UNITS": {
+      "MINUTE": "minute",
+      "MINUTES": "minutes",
+      "HOUR": "hour",
+      "HOURS": "ώρες",
+      "DAY": "ημέρα",
+      "DAYS": "days",
+      "WEEK": "ημέρα",
+      "WEEKS": "weeks",
+      "MONTH": "εβδομάδα",
+      "MONTHS": "months",
+      "YEAR": "μήνα",
+      "YEARS": "years"
+    },
+    "HALF": "half",
+    "NEXT": "next",
+    "THIS": "this",
+    "AT": "at",
+    "IN": "in",
+    "FROM_NOW": "from now",
+    "NEXT_YEAR": "next year",
+    "MERIDIEM": {
+      "AM": "am",
+      "PM": "pm"
+    },
+    "RELATIVE": {
+      "TOMORROW": "αύριο",
+      "DAY_AFTER_TOMORROW": "day after tomorrow",
+      "NEXT_WEEK": "επόμενη εβδομάδα",
+      "NEXT_MONTH": "next month",
+      "THIS_WEEKEND": "this weekend",
+      "NEXT_WEEKEND": "next weekend"
+    },
+    "TIME_OF_DAY": {
+      "MORNING": "morning",
+      "AFTERNOON": "afternoon",
+      "EVENING": "evening",
+      "NIGHT": "night",
+      "NOON": "noon",
+      "MIDNIGHT": "midnight"
+    },
+    "WORD_NUMBERS": {
+      "ONE": "one",
+      "TWO": "two",
+      "THREE": "three",
+      "FOUR": "four",
+      "FIVE": "five",
+      "SIX": "six",
+      "SEVEN": "seven",
+      "EIGHT": "eight",
+      "NINE": "nine",
+      "TEN": "ten",
+      "TWELVE": "twelve",
+      "FIFTEEN": "fifteen",
+      "TWENTY": "twenty",
+      "THIRTY": "thirty"
+    },
+    "ORDINALS": {
+      "FIRST": "first",
+      "SECOND": "second",
+      "THIRD": "third",
+      "FOURTH": "fourth",
+      "FIFTH": "fifth"
+    },
+    "OF": "of",
+    "AFTER": "after",
+    "WEEK": "ημέρα",
+    "DAY": "ημέρα"
+  }
+}
--- a/app/javascript/dashboard/i18n/locale/el/teamsSettings.json
+++ b/app/javascript/dashboard/i18n/locale/el/teamsSettings.json
@@ -5,6 +5,9 @@
    "LOADING": "Fetching teams",
    "DESCRIPTION": "Teams allow you to organize agents into groups based on their responsibilities. An agent can belong to multiple teams. When working collaboratively, you can assign conversations to specific teams.",
    "LEARN_MORE": "Learn more about teams",
+    "COUNT": "{n} team | {n} teams",
+    "SEARCH_PLACEHOLDER": "Αναζήτηση ομάδων...",
+    "NO_RESULTS": "No teams found matching your search",
    "LIST": {
      "404": "Δεν έχουν δημιουργηθεί ομάδες σε αυτόν τον λογαριασμό.",
      "EDIT_TEAM": "Επεξεργασία ομάδας",
@@ -64,8 +67,8 @@
      "ERROR_MESSAGE": "Δεν ήταν δυνατή η αποθήκευση των λεπτομερειών της ομάδας. Δοκιμάστε ξανά."
    },
    "AGENTS": {
-      "AGENT": "ΠΡΑΚΤΟΡΑΣ",
-      "EMAIL": "EMAIL",
+      "AGENT": "Πράκτορας",
+      "EMAIL": "Email",
      "BUTTON_TEXT": "Προσθήκη πρακτόρων",
      "ADD_AGENTS": "Προσθήκη πρακτόρων στην ομάδα σας...",
      "SELECT": "επιλέξτε",