perf: reduce presence update frequency and fix background tab throttling (#13726)

## Description
Reduces the frequency of update_presence WebSocket calls from the live
chat widget and fixes agents appearing offline when the dashboard is in
a background tab.

## Fixes # (issue)
https://github.com/chatwoot/chatwoot/issues/13720

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This commit is contained in:
Tanmay Deep Sharma
2026-03-09 18:23:44 +05:30
committed by GitHub
parent f4e6aa1bd2
commit 11826e2a21
5 changed files with 17 additions and 7 deletions

View File

@@ -13,9 +13,11 @@ const isMessageInActiveConversation = (getters, message) => {
return activeConversationId && conversationId !== activeConversationId;
};
const WIDGET_PRESENCE_INTERVAL = 60000;
class ActionCableConnector extends BaseActionCableConnector {
constructor(app, pubsubToken) {
super(app, pubsubToken);
super(app, pubsubToken, '', WIDGET_PRESENCE_INTERVAL);
this.events = {
'message.created': this.onMessageCreated,
'message.updated': this.onMessageUpdated,