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feat: SLA reports view (#9189)

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* feat: SLA report table


* feat: Add SLA popover card

* feat: Update popover position

* feat: Add loader

* Update SLACardLabel.vue

* feat: Update column order

* chore: fix conditions

* Update SLATable.vue

* chore: enable reports in ui

* chore: Revamp report SLA apis

* chore: revert download method

* chore: improve the code

* Update enterprise/app/views/api/v1/accounts/applied_slas/download.csv.erb

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* chore: style fixes

* chore: fix specs

* feat: Add number of conversations

* chore: review comments

* fix: translation

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update SLAReportItem.vue

* Update report.json

* Update package.json

* chore: review comments

* chore: remove unused translation

* feat: Add TableHeaderCell component

* chore: more review fixes

* Update app/javascript/dashboard/components/widgets/TableHeaderCell.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Update TableHeaderCell.vue

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
This commit is contained in:
Muhsin Keloth
2024-04-09 05:44:36 +05:30
committed by GitHub
parent 7ae09ce1bf
commit 1038d1500e
24 changed files with 623 additions and 84 deletions
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19
app/javascript/dashboard/store/modules/SLAReports.js
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@@ -5,7 +5,8 @@ import SLAReportsAPI from '../../api/slaReports';
export const state = {
records: [],
metrics: {
numberOfSLABreaches: 0,
numberOfConversations: 0,
numberOfSLAMisses: 0,
hitRate: '0%',
},
uiFlags: {
@@ -72,19 +73,21 @@ export const mutations = {
[types.SET_SLA_REPORTS]: MutationHelpers.set,
[types.SET_SLA_REPORTS_METRICS](
_state,
{ number_of_sla_breaches: numberOfSLABreaches, hit_rate: hitRate }
{
number_of_sla_misses: numberOfSLAMisses,
hit_rate: hitRate,
total_applied_slas: numberOfConversations,
}
) {
_state.metrics = {
numberOfSLABreaches,
numberOfSLAMisses,
hitRate,
numberOfConversations,
};
},
[types.SET_SLA_REPORTS_META](
_state,
{ total_applied_slas: totalAppliedSLAs, current_page: currentPage }
) {
[types.SET_SLA_REPORTS_META](_state, { count, current_page: currentPage }) {
_state.meta = {
count: totalAppliedSLAs,
count,
currentPage,
};
},