Chore: Refactor round robin logic (#1015)

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
This commit is contained in:
Sojan Jose
2020-07-08 00:14:07 +05:30
committed by GitHub
parent 49db9c5d8a
commit 0fc0dc1683
18 changed files with 197 additions and 74 deletions

View File

@@ -0,0 +1,24 @@
class RoundRobin::AssignmentService
pattr_initialize [:conversation]
def perform
# online agents will get priority
new_assignee = round_robin_manage_service.available_agent(priority_list: online_agents)
conversation.update(assignee: new_assignee) if new_assignee
end
private
def online_agents
online_agents = OnlineStatusTracker.get_available_users(conversation.account_id)
online_agents.select { |_key, value| value.eql?('online') }.keys if online_agents.present?
end
def round_robin_manage_service
@round_robin_manage_service ||= RoundRobin::ManageService.new(inbox: conversation.inbox)
end
def round_robin_key
format(::Redis::Alfred::ROUND_ROBIN_AGENTS, inbox_id: conversation.inbox_id)
end
end