feat: Add support for the references in FAQs (#10699)

Currently, it’s unclear whether an FAQ item is generated from a
document, derived from a conversation, or added manually.

This PR resolves the issue by providing visibility into the source of
each FAQ. Users can now see whether an FAQ was generated or manually
added and, if applicable, by whom.

- Move the document_id to a polymorphic relation (documentable).
- Updated the APIs to accommodate the change.
- Update the service to add corresponding references. 
- Updated the specs.

<img width="1007" alt="Screenshot 2025-01-15 at 11 27 56 PM"
src="https://github.com/user-attachments/assets/7d58f798-19c0-4407-b3e2-748a919d14af"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

enterprise/app/controllers/api/v1/accounts/captain/assistant_responses_controller.rb

@@ -12,7 +12,14 @@ class Api::V1::Accounts::Captain::AssistantResponsesController < Api::V1::Accoun
   def index
     base_query = @responses
     base_query = base_query.where(assistant_id: permitted_params[:assistant_id]) if permitted_params[:assistant_id].present?
-    base_query = base_query.where(document_id: permitted_params[:document_id]) if permitted_params[:document_id].present?
+
+    if permitted_params[:document_id].present?
+      base_query = base_query.where(
+        documentable_id: permitted_params[:document_id],
+        documentable_type: 'Captain::Document'
+      )
+    end
+
     base_query = base_query.where(status: permitted_params[:status]) if permitted_params[:status].present?
 
     @responses_count = base_query.count
@@ -24,6 +31,7 @@ class Api::V1::Accounts::Captain::AssistantResponsesController < Api::V1::Accoun
 
   def create
     @response = Current.account.captain_assistant_responses.new(response_params)
+    @response.documentable = Current.user
     @response.save!
   end
 
@@ -43,7 +51,7 @@ class Api::V1::Accounts::Captain::AssistantResponsesController < Api::V1::Accoun
   end
 
   def set_responses
-    @responses = Current.account.captain_assistant_responses.includes(:assistant, :document).ordered
+    @responses = Current.account.captain_assistant_responses.includes(:assistant, :documentable).ordered
   end
 
   def set_response
@@ -62,7 +70,6 @@ class Api::V1::Accounts::Captain::AssistantResponsesController < Api::V1::Accoun
     params.require(:assistant_response).permit(
       :question,
       :answer,
-      :document_id,
       :assistant_id,
       :status
     )