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fix: Handle Instagram text and attachments as separate messages (#11315)

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When we send text with attachments on Instagram, Instagram treats text
and attachments as separate messages. However, Chatwoot keeps them as a
single message. Since Instagram sends echo events for each message, this
can create duplicate messages in Chatwoot. To prevent this, we will send
text and attachments as separate messages.

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Co-authored-by: Pranav <pranav@chatwoot.com>
This commit is contained in:
Muhsin Keloth
2025-04-16 20:46:47 +05:30
committed by GitHub
parent 630826baed
commit 0b156f6d4e
6 changed files with 31 additions and 11 deletions
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2
config/features.yml
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@@ -163,5 +163,5 @@
enabled: false
- name: channel_instagram
display_name: Instagram Channel
enabled: false
enabled: true
chatwoot_internal: true