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fix: Handle Instagram text and attachments as separate messages (#11315)

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When we send text with attachments on Instagram, Instagram treats text
and attachments as separate messages. However, Chatwoot keeps them as a
single message. Since Instagram sends echo events for each message, this
can create duplicate messages in Chatwoot. To prevent this, we will send
text and attachments as separate messages.

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Co-authored-by: Pranav <pranav@chatwoot.com>
This commit is contained in:
Muhsin Keloth
2025-04-16 20:46:47 +05:30
committed by GitHub
parent 630826baed
commit 0b156f6d4e
6 changed files with 31 additions and 11 deletions
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1
app/views/layouts/vueapp.html.erb
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@@ -35,6 +35,7 @@
hostURL: '<%= ENV.fetch('FRONTEND_URL', '') %>',
helpCenterURL: '<%= ENV.fetch('HELPCENTER_URL', '') %>',
fbAppId: '<%= @global_config['FB_APP_ID'] %>',
instagramAppId: '<%= @global_config['INSTAGRAM_APP_ID'] %>',
googleOAuthClientId: '<%= ENV.fetch('GOOGLE_OAUTH_CLIENT_ID', nil) %>',
googleOAuthCallbackUrl: '<%= ENV.fetch('GOOGLE_OAUTH_CALLBACK_URL', nil) %>',
fbApiVersion: '<%= @global_config['FACEBOOK_API_VERSION'] %>',