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fix: Handle Instagram text and attachments as separate messages (#11315)

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When we send text with attachments on Instagram, Instagram treats text
and attachments as separate messages. However, Chatwoot keeps them as a
single message. Since Instagram sends echo events for each message, this
can create duplicate messages in Chatwoot. To prevent this, we will send
text and attachments as separate messages.

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Co-authored-by: Pranav <pranav@chatwoot.com>
This commit is contained in:
Muhsin Keloth
2025-04-16 20:46:47 +05:30
committed by GitHub
parent 630826baed
commit 0b156f6d4e
6 changed files with 31 additions and 11 deletions
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1
app/controllers/dashboard_controller.rb
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@@ -65,6 +65,7 @@ class DashboardController < ActionController::Base
VAPID_PUBLIC_KEY: VapidService.public_key,
ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
INSTAGRAM_APP_ID: GlobalConfigService.load('INSTAGRAM_APP_ID', ''),
FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
IS_ENTERPRISE: ChatwootApp.enterprise?,
AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),