diff --git a/app/javascript/packs/sdk.js b/app/javascript/packs/sdk.js
index a9cecebbe..8c7c97dee 100755
--- a/app/javascript/packs/sdk.js
+++ b/app/javascript/packs/sdk.js
@@ -1,5 +1,6 @@
 import Cookies from 'js-cookie';
 import { IFrameHelper } from '../sdk/IFrameHelper';
+import { getBubbleView } from '../sdk/bubbleHelpers';
 
 const runSDK = ({ baseUrl, websiteToken }) => {
   const chatwootSettings = window.chatwootSettings || {};
@@ -11,6 +12,7 @@ const runSDK = ({ baseUrl, websiteToken }) => {
     position: chatwootSettings.position === 'left' ? 'left' : 'right',
     websiteToken,
     locale: chatwootSettings.locale,
+    type: getBubbleView(chatwootSettings.type),
 
     toggle() {
       IFrameHelper.events.toggleBubble();
diff --git a/app/javascript/sdk/DOMHelpers.js b/app/javascript/sdk/DOMHelpers.js
index 196a98476..3e3adb572 100644
--- a/app/javascript/sdk/DOMHelpers.js
+++ b/app/javascript/sdk/DOMHelpers.js
@@ -1,4 +1,4 @@
-import { SDK_CSS } from '../widget/assets/scss/sdk';
+import { SDK_CSS } from './sdk.js';
 
 export const loadCSS = () => {
   const css = document.createElement('style');
diff --git a/app/javascript/sdk/IFrameHelper.js b/app/javascript/sdk/IFrameHelper.js
index f42afcd64..6858f3a40 100644
--- a/app/javascript/sdk/IFrameHelper.js
+++ b/app/javascript/sdk/IFrameHelper.js
@@ -1,5 +1,5 @@
 import Cookies from 'js-cookie';
-import { wootOn, loadCSS, addClass, removeClass } from './DOMHelpers';
+import { wootOn, addClass, loadCSS, removeClass } from './DOMHelpers';
 import {
   body,
   widgetHolder,
@@ -12,6 +12,7 @@ import {
   createNotificationBubble,
   onClickChatBubble,
   onBubbleClick,
+  setBubbleText,
 } from './bubbleHelpers';
 import { dispatchWindowEvent } from 'shared/helpers/CustomEventHelper';
 
@@ -32,8 +33,9 @@ export const IFrameHelper = {
 
     iframe.id = 'chatwoot_live_chat_widget';
     iframe.style.visibility = 'hidden';
-    const HolderclassName = `woot-widget-holder woot--hide woot-elements--${window.$chatwoot.position}`;
-    addClass(widgetHolder, HolderclassName);
+
+    const holderClassName = `woot-widget-holder woot--hide woot-elements--${window.$chatwoot.position}`;
+    addClass(widgetHolder, holderClassName);
     widgetHolder.appendChild(iframe);
     body.appendChild(widgetHolder);
     IFrameHelper.initPostMessageCommunication();
@@ -69,9 +71,7 @@ export const IFrameHelper = {
     };
   },
   initWindowSizeListener: () => {
-    wootOn(window, 'resize', () => {
-      IFrameHelper.toggleCloseButton();
-    });
+    wootOn(window, 'resize', () => IFrameHelper.toggleCloseButton());
   },
   preventDefaultScroll: () => {
     widgetHolder.addEventListener('wheel', event => {
@@ -100,7 +100,9 @@ export const IFrameHelper = {
         position: window.$chatwoot.position,
         hideMessageBubble: window.$chatwoot.hideMessageBubble,
       });
-      IFrameHelper.onLoad(message.config.channelConfig);
+      IFrameHelper.onLoad({
+        widgetColor: message.config.channelConfig.widgetColor,
+      });
       IFrameHelper.setCurrentUrl();
       IFrameHelper.toggleCloseButton();
 
@@ -110,6 +112,10 @@ export const IFrameHelper = {
       dispatchWindowEvent(EVENT_NAME);
     },
 
+    setBubbleLabel(message) {
+      setBubbleText(message.label);
+    },
+
     toggleBubble: () => {
       onBubbleClick();
     },
diff --git a/app/javascript/sdk/bubbleHelpers.js b/app/javascript/sdk/bubbleHelpers.js
index 7499d337b..a97739436 100644
--- a/app/javascript/sdk/bubbleHelpers.js
+++ b/app/javascript/sdk/bubbleHelpers.js
@@ -1,5 +1,6 @@
 import { addClass, toggleClass, wootOn } from './DOMHelpers';
 import { IFrameHelper } from './IFrameHelper';
+import { BUBBLE_DESIGN } from './constants';
 
 export const bubbleImg =
   'data:image/png;base64,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';
@@ -10,14 +11,34 @@ export const widgetHolder = document.createElement('div');
 export const bubbleHolder = document.createElement('div');
 export const chatBubble = document.createElement('div');
 export const closeBubble = document.createElement('div');
-
 export const notificationBubble = document.createElement('span');
 
+export const getBubbleView = type =>
+  BUBBLE_DESIGN.includes(type) ? type : BUBBLE_DESIGN[0];
+export const isExpandedView = type => getBubbleView(type) === BUBBLE_DESIGN[1];
+
+export const setBubbleText = bubbleText => {
+  if (isExpandedView(window.$chatwoot.type)) {
+    const textNode = document.getElementById('woot-widget--expanded__text');
+    textNode.innerHTML = bubbleText;
+  }
+};
+
 export const createBubbleIcon = ({ className, src, target }) => {
-  target.className = `${className} woot-elements--${window.$chatwoot.position}`;
+  let bubbleClassName = `${className} woot-elements--${window.$chatwoot.position}`;
   const bubbleIcon = document.createElement('img');
   bubbleIcon.src = src;
   target.appendChild(bubbleIcon);
+
+  if (isExpandedView(window.$chatwoot.type)) {
+    const textNode = document.createElement('div');
+    textNode.id = 'woot-widget--expanded__text';
+    textNode.innerHTML = '';
+    target.appendChild(textNode);
+    bubbleClassName += ' woot-widget--expanded';
+  }
+
+  target.className = bubbleClassName;
   return target;
 };
 
diff --git a/app/javascript/sdk/constants.js b/app/javascript/sdk/constants.js
new file mode 100644
index 000000000..f35378a47
--- /dev/null
+++ b/app/javascript/sdk/constants.js
@@ -0,0 +1 @@
+export const BUBBLE_DESIGN = ['standard', 'expanded_bubble'];
diff --git a/app/javascript/widget/assets/scss/sdk.js b/app/javascript/sdk/sdk.js
similarity index 63%
rename from app/javascript/widget/assets/scss/sdk.js
rename to app/javascript/sdk/sdk.js
index 558812c57..e5ea385e5 100644
--- a/app/javascript/widget/assets/scss/sdk.js
+++ b/app/javascript/sdk/sdk.js
@@ -1,50 +1,60 @@
-export const SDK_CSS = ` .woot-widget-holder {
-  z-index: 2147483000 !important;
-  position: fixed !important;
-  -moz-box-shadow: 0 5px 40px rgba(0, 0, 0, .16) !important;
-  -o-box-shadow: 0 5px 40px rgba(0, 0, 0, .16) !important;
-  -webkit-box-shadow: 0 5px 40px rgba(0, 0, 0, .16) !important;
+export const SDK_CSS = `.woot-widget-holder {
   box-shadow: 0 5px 40px rgba(0, 0, 0, .16) !important;
-  overflow: hidden !important;
   opacity: 1;
-  transition-property: opacity, bottom;
+  overflow: hidden !important;
+  position: fixed !important;
   transition-duration: 0.5s, 0.5s;
-}
-
-.woot-widget-holder.has-unread-view {
-  box-shadow: none !important;
-  -moz-box-shadow: none !important;
-  -o-box-shadow: none !important;
-  -webkit-box-shadow: none !important;
-  -o-border-radius: 0 !important;
-  -moz-border-radius: 0 !important;
-  -webkit-border-radius: 0 !important;
-  border-radius: 0 !important;
-  bottom: 94px;
+  transition-property: opacity, bottom;
+  z-index: 2147483000 !important;
 }
 
 .woot-widget-holder iframe {
-  width: 100% !important;
-  height: 100% !important;
   border: 0;
+  height: 100% !important;
+  width: 100% !important;
+}
+
+.woot-widget-holder.has-unread-view {
+  border-radius: 0 !important;
+  bottom: 94px;
+  box-shadow: none !important;
 }
 
 .woot-widget-bubble {
-  z-index: 2147483000 !important;
-  -moz-box-shadow: 0 8px 24px rgba(0, 0, 0, .16) !important;
-  -o-box-shadow: 0 8px 24px rgba(0, 0, 0, .16) !important;
-  -webkit-box-shadow: 0 8px 24px rgba(0, 0, 0, .16) !important;
-  box-shadow: 0 8px 24px rgba(0, 0, 0, .16) !important;
-  -o-border-radius: 100px !important;
-  -moz-border-radius: 100px !important;
-  -webkit-border-radius: 100px !important;
-  border-radius: 100px !important;
   background: #1f93ff;
-  position: fixed;
-  cursor: pointer;
+  border-radius: 100px !important;
   bottom: 20px;
-  width: 64px !important;
+  box-shadow: 0 8px 24px rgba(0, 0, 0, .16) !important;
+  cursor: pointer;
   height: 64px !important;
+  position: fixed;
+  width: 64px !important;
+  z-index: 2147483000 !important;
+}
+
+.woot-widget-bubble.woot-widget--expanded {
+  bottom: 24px;
+  display: flex;
+  height: 48px !important;
+  width: auto !important;
+}
+
+.woot-widget-bubble.woot-widget--expanded div {
+  align-items: center;
+  color: #fff;
+  display: flex;
+  font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif;
+  font-size: 16px;
+  font-weight: 500;
+  justify-content: center;
+  padding-right: 20px;
+  width: auto !important;
+}
+
+.woot-widget-bubble.woot-widget--expanded img {
+  height: 20px;
+  margin: 14px 8px 14px 16px;
+  width: 20px;
 }
 
 .woot-widget-bubble.woot-elements--left {
@@ -55,87 +65,78 @@ export const SDK_CSS = ` .woot-widget-holder {
   right: 20px;
 }
 
-@media only screen and (min-width: 667px) {
-  .woot-widget-holder.woot-elements--left {
-    left: 20px;
-  }
-
-  .woot-widget-holder.woot-elements--right {
-    right: 20px;
-  }
-}
-
 .woot-widget-bubble:hover {
   background: #1f93ff;
-  -moz-box-shadow: 0 8px 32px rgba(0, 0, 0, .4) !important;
-  -o-box-shadow: 0 8px 32px rgba(0, 0, 0, .4) !important;
-  -webkit-box-shadow: 0 8px 32px rgba(0, 0, 0, .4) !important;
   box-shadow: 0 8px 32px rgba(0, 0, 0, .4) !important;
 }
 
 .woot-widget-bubble img {
-  width: 24px;
   height: 24px;
   margin: 20px;
+  width: 24px;
+}
+
+@media only screen and (min-width: 667px) {
+  .woot-widget-holder.woot-elements--left {
+    left: 20px;
+ }
+  .woot-widget-holder.woot-elements--right {
+    right: 20px;
+ }
 }
 
 .woot--close:hover {
   opacity: 1;
 }
 
-.woot--close:before, .woot--close:after {
-  position: absolute;
-  left: 32px;
-  top: 20px;
+.woot--close::before, .woot--close::after {
+  background-color: #fff;
   content: ' ';
   height: 24px;
+  left: 32px;
+  position: absolute;
+  top: 20px;
   width: 2px;
-  background-color: white;
 }
 
-.woot--close:before {
+.woot--close::before {
   transform: rotate(45deg);
 }
 
-.woot--close:after {
+.woot--close::after {
   transform: rotate(-45deg);
 }
 
-
 .woot--hide {
+  bottom: -20000px;
+  opacity: 0;
   visibility: hidden !important;
   z-index: -1 !important;
-  opacity: 0;
-  bottom: -20000px;
 }
 
 @media only screen and (max-width: 667px) {
   .woot-widget-holder {
-    top: 0;
-    right: 0;
     height: 100%;
+    right: 0;
+    top: 0;
     width: 100%;
-  }
-
+ }
   .woot-widget-bubble.woot--close {
+    bottom: 60px;
+    opacity: 0;
     visibility: hidden !important;
     z-index: -1 !important;
-    opacity: 0;
-    bottom: 60px;
-  }
+ }
 }
 
 @media only screen and (min-width: 667px) {
   .woot-widget-holder {
+    border-radius: 16px !important;
     bottom: 104px;
     height: calc(85% - 64px - 20px);
-    width: 400px !important;
-    min-height: 250px !important;
     max-height: 590px !important;
-    -o-border-radius: 16px !important;
-    -moz-border-radius: 16px !important;
-    -webkit-border-radius: 16px !important;
-    border-radius: 16px !important;
-  }
+    min-height: 250px !important;
+    width: 400px !important;
+ }
 }
 `;
diff --git a/app/javascript/sdk/specs/bubbleHelpers.spec.js b/app/javascript/sdk/specs/bubbleHelpers.spec.js
new file mode 100644
index 000000000..e67cc4c96
--- /dev/null
+++ b/app/javascript/sdk/specs/bubbleHelpers.spec.js
@@ -0,0 +1,17 @@
+import { getBubbleView, isExpandedView } from '../bubbleHelpers';
+
+describe('#getBubbleView', () => {
+  it('returns correct view', () => {
+    expect(getBubbleView('')).toEqual('standard');
+    expect(getBubbleView('standard')).toEqual('standard');
+    expect(getBubbleView('expanded_bubble')).toEqual('expanded_bubble');
+  });
+});
+
+describe('#isExpandedView', () => {
+  it('returns true if it is expanded view', () => {
+    expect(isExpandedView('')).toEqual(false);
+    expect(isExpandedView('standard')).toEqual(false);
+    expect(isExpandedView('expanded_bubble')).toEqual(true);
+  });
+});
diff --git a/app/javascript/widget/App.vue b/app/javascript/widget/App.vue
index bdbd1388c..45b45fb48 100755
--- a/app/javascript/widget/App.vue
+++ b/app/javascript/widget/App.vue
@@ -77,12 +77,13 @@ export default {
 
       const message = JSON.parse(e.data.replace(wootPrefix, ''));
       if (message.event === 'config-set') {
+        this.setLocale(message.locale);
+        this.setBubbleLabel();
+        this.setPosition(message.position);
         this.fetchOldConversations().then(() => {
           this.setUnreadView();
         });
         this.fetchAvailableAgents(websiteToken);
-        this.setLocale(message.locale);
-        this.setPosition(message.position);
         this.setHideMessageBubble(message.hideMessageBubble);
       } else if (message.event === 'widget-visible') {
         this.scrollConversationToBottom();
@@ -100,6 +101,7 @@ export default {
         this.$store.dispatch('contacts/update', message);
       } else if (message.event === 'set-locale') {
         this.setLocale(message.locale);
+        this.setBubbleLabel();
       } else if (message.event === 'set-unread-view') {
         this.showUnreadView = true;
       } else if (message.event === 'unset-unread-view') {
@@ -118,6 +120,12 @@ export default {
       const container = this.$el.querySelector('.conversation-wrap');
       container.scrollTop = container.scrollHeight;
     },
+    setBubbleLabel() {
+      IFrameHelper.sendMessage({
+        event: 'setBubbleLabel',
+        label: this.$t('BUBBLE.LABEL'),
+      });
+    },
     setLocale(locale) {
       const { enabledLanguages } = window.chatwootWebChannel;
       if (enabledLanguages.some(lang => lang.iso_639_1_code === locale)) {
diff --git a/app/javascript/widget/i18n/locale/en.json b/app/javascript/widget/i18n/locale/en.json
index 011adeae1..45ffcc28f 100644
--- a/app/javascript/widget/i18n/locale/en.json
+++ b/app/javascript/widget/i18n/locale/en.json
@@ -18,6 +18,9 @@
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close"
   },
+  "BUBBLE": {
+    "LABEL": "Chat with us"
+  },
   "POWERED_BY": "Powered by Chatwoot",
   "EMAIL_PLACEHOLDER": "Please enter your email",
   "CHAT_PLACEHOLDER": "Type your message"
diff --git a/app/javascript/widget/i18n/locale/fr.json b/app/javascript/widget/i18n/locale/fr.json
index ac6663b01..a17322b97 100644
--- a/app/javascript/widget/i18n/locale/fr.json
+++ b/app/javascript/widget/i18n/locale/fr.json
@@ -14,6 +14,9 @@
     "OTHERS_ARE_AVAILABLE": "d'autres sont disponibles",
     "AND": "et"
   },
+  "BUBBLE": {
+    "LABEL": "Discute avec nous"
+  },
   "POWERED_BY": "Propulsé par Chatwoot",
   "EMAIL_PLACEHOLDER": "Veuillez saisir votre adresse de courriel",
   "CHAT_PLACEHOLDER": "Tapez votre message"
diff --git a/app/javascript/widget/i18n/locale/ml.json b/app/javascript/widget/i18n/locale/ml.json
index 7b6950e7d..bb0247949 100644
--- a/app/javascript/widget/i18n/locale/ml.json
+++ b/app/javascript/widget/i18n/locale/ml.json
@@ -14,6 +14,9 @@
     "OTHERS_ARE_AVAILABLE": "others are available",
     "AND": "and"
   },
+  "BUBBLE": {
+    "LABEL": "ഞങ്ങളുമായി ചാറ്റുചെയ്യുക"
+  },
   "POWERED_BY": "Powered by Chatwoot",
   "EMAIL_PLACEHOLDER": "ദയവായി നിങ്ങളുടെ ഇമെയിൽ നൽകുക",
   "CHAT_PLACEHOLDER": "Type your message"
diff --git a/app/javascript/widget/i18n/locale/nl.json b/app/javascript/widget/i18n/locale/nl.json
index 92bd550b0..f96a3eed9 100644
--- a/app/javascript/widget/i18n/locale/nl.json
+++ b/app/javascript/widget/i18n/locale/nl.json
@@ -14,6 +14,9 @@
     "OTHERS_ARE_AVAILABLE": "others are available",
     "AND": "and"
   },
+  "BUBBLE": {
+    "LABEL": "Chat met ons"
+  },
   "POWERED_BY": "Mogelijk gemaakt door Chatwoot",
   "EMAIL_PLACEHOLDER": "Voer uw e-mailadres in",
   "CHAT_PLACEHOLDER": "Typ uw bericht"
diff --git a/app/views/widget_tests/index.html.erb b/app/views/widget_tests/index.html.erb
index 241047e16..6be67a713 100644
--- a/app/views/widget_tests/index.html.erb
+++ b/app/views/widget_tests/index.html.erb
@@ -6,6 +6,7 @@ window.chatwootSettings = {
   hideMessageBubble: false,
   position: 'left',
   locale: 'en',
+  type: 'expanded_bubble',
 };
 
 (function(d,t) {
diff --git a/docs/channels/images/sdk/expanded-bubble.gif b/docs/channels/images/sdk/expanded-bubble.gif
new file mode 100644
index 000000000..4db6fdf3c
Binary files /dev/null and b/docs/channels/images/sdk/expanded-bubble.gif differ
diff --git a/docs/channels/images/sdk/standard-bubble.gif b/docs/channels/images/sdk/standard-bubble.gif
new file mode 100644
index 000000000..e0541dff7
Binary files /dev/null and b/docs/channels/images/sdk/standard-bubble.gif differ
diff --git a/docs/channels/website-sdk.md b/docs/channels/website-sdk.md
index f29738c37..b6d0497d2 100644
--- a/docs/channels/website-sdk.md
+++ b/docs/channels/website-sdk.md
@@ -23,9 +23,20 @@ window.chatwootSettings = {
   hideMessageBubble: false,
   position: 'left', // This can be left or right
   locale: 'en', // Language to be set
+  type: 'standard', // [standard, expanded_bubble]
 };
 ```
 
+Chatwoot support 2 designs for for the widget
+
+1. Standard (default)
+
+![Standard-bubble](./images/sdk/standard-bubble.gif)
+
+2. Expanded bubble
+
+![Expanded-bubble](./images/sdk/expanded-bubble.gif)
+
 ### To trigger widget without displaying bubble
 
 ```js