chore: Message API improvements (#2396)

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

app/builders/messages/message_builder.rb

@@ -39,7 +39,17 @@ class Messages::MessageBuilder
   end
 
   def sender
-    message_type == 'outgoing' ? @user : @conversation.contact
+    message_type == 'outgoing' ? (message_sender || @user) : @conversation.contact
+  end
+
+  def external_created_at
+    @params[:external_created_at].present? ? { external_created_at: @params[:external_created_at] } : {}
+  end
+
+  def message_sender
+    return if @params[:sender_type] != 'AgentBot'
+
+    AgentBot.where(account_id: [nil, @conversation.account.id]).find_by(id: @params[:sender_id])
   end
 
   def message_params
@@ -54,6 +64,6 @@ class Messages::MessageBuilder
       items: @items,
       in_reply_to: @in_reply_to,
       echo_id: @params[:echo_id]
-    }
+    }.merge(external_created_at)
   end
 end

app/javascript/dashboard/components/widgets/conversation/Message.vue

@@ -152,7 +152,10 @@ export default {
       return !messageType ? 'left' : 'right';
     },
     readableTime() {
-      return this.messageStamp(this.data.created_at, 'LLL d, h:mm a');
+      return this.messageStamp(
+        this.contentAttributes.external_created_at || this.data.created_at,
+        'LLL d, h:mm a'
+      );
     },
     isBubble() {
       return [0, 1, 3].includes(this.data.message_type);
@@ -205,7 +208,7 @@ export default {
     },
     isSentByBot() {
       if (this.isPending) return false;
-      return !this.sender.type || this.sender.type === 'bot';
+      return !this.sender.type || this.sender.type === 'agent_bot';
     },
   },
 };

app/models/message.rb

@@ -55,7 +55,10 @@ class Message < ApplicationRecord
   # [:submitted_email, :items, :submitted_values] : Used for bot message types
   # [:email] : Used by conversation_continuity incoming email messages
   # [:in_reply_to] : Used to reply to a particular tweet in threads
-  store :content_attributes, accessors: [:submitted_email, :items, :submitted_values, :email, :in_reply_to, :deleted], coder: JSON
+  # [:deleted] : Used to denote whether the message was deleted by the agent
+  # [:external_created_at] : Can specify if the message was created at a different timestamp externally
+  store :content_attributes, accessors: [:submitted_email, :items, :submitted_values, :email, :in_reply_to, :deleted,
+                                         :external_created_at], coder: JSON
 
   store :external_source_ids, accessors: [:slack], coder: JSON, prefix: :external_source_id
 

app/views/api/v1/models/_agent_bot.json.jbuilder

@@ -1,5 +1,5 @@
 json.id resource.id
 json.name resource.name
 json.description resource.description
-json.outgoing_url resource.name
+json.outgoing_url resource.outgoing_url
 json.account_id resource.account_id