chore: Upgrade Exception tracking (#4638)

- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375

lib/chatwoot_exception_tracker.rb

@@ -0,0 +1,32 @@
+###############
+# One library to capture_exception and send to the specific service.
+# # e as exception, u for user and a for account (user and account are optional)
+# Usage: ChatwootExceptionTracker(e, user: u, account: a).capture_exception
+############
+
+class ChatwootExceptionTracker
+  def initialize(exception, user: nil, account: nil)
+    @exception = exception
+    @user = user
+    @account = account
+  end
+
+  def capture_exception
+    capture_exception_with_sentry if ENV['SENTRY_DSN'].present?
+    # Implement other providers like honeybadger, rollbar etc in future
+  end
+
+  private
+
+  def capture_exception_with_sentry
+    Sentry.with_scope do |scope|
+      if @account.present?
+        scope.set_context('account', { id: @account.id, name: @account.name })
+        scope.set_tags(account_id: @account.id)
+      end
+
+      scope.set_user(id: @user.id, email: @user.email) if @user.is_a?(User)
+      Sentry.capture_exception(@exception)
+    end
+  end
+end

lib/chatwoot_hub.rb

@@ -42,7 +42,7 @@ class ChatwootHub
     rescue *ExceptionList::REST_CLIENT_EXCEPTIONS => e
       Rails.logger.error "Exception: #{e.message}"
     rescue StandardError => e
-      Sentry.capture_exception(e)
+      ChatwootExceptionTracker.new(e).capture_exception
     end
     version
   end
@@ -53,7 +53,7 @@ class ChatwootHub
   rescue *ExceptionList::REST_CLIENT_EXCEPTIONS => e
     Rails.logger.error "Exception: #{e.message}"
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e).capture_exception
   end
 
   def self.send_browser_push(fcm_token_list, fcm_options)
@@ -62,7 +62,7 @@ class ChatwootHub
   rescue *ExceptionList::REST_CLIENT_EXCEPTIONS => e
     Rails.logger.error "Exception: #{e.message}"
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e).capture_exception
   end
 
   def self.emit_event(event_name, event_data)
@@ -73,6 +73,6 @@ class ChatwootHub
   rescue *ExceptionList::REST_CLIENT_EXCEPTIONS => e
     Rails.logger.error "Exception: #{e.message}"
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e).capture_exception
   end
 end

lib/integrations/facebook/message_creator.rb

@@ -15,7 +15,7 @@ class Integrations::Facebook::MessageCreator
       create_contact_message
     end
     # rescue => e
-    # Sentry.capture_exception(e)
+    # ChatwootExceptionTracker.new(e).capture_exception
     # end
   end
 

lib/webhooks/trigger.rb

@@ -11,6 +11,6 @@ class Webhooks::Trigger
     Rails.logger.error "Exception: invalid webhook url #{url} : #{e.message}"
   rescue StandardError => e
     Rails.logger.error "Exception: invalid webhook url #{url} : #{e.message}"
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e).capture_exception
   end
 end