chore: Upgrade Exception tracking (#4638)

- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375

app/builders/messages/facebook/message_builder.rb

@@ -29,7 +29,7 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
   rescue Koala::Facebook::AuthenticationError
     Rails.logger.error "Facebook Authorization expired for Inbox #{@inbox.id}"
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
     true
   end
 
@@ -128,10 +128,10 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
       result = {}
       # OAuthException, code: 100, error_subcode: 2018218, message: (#100) No profile available for this user
       # We don't need to capture this error as we don't care about contact params in case of echo messages
-      Sentry.capture_exception(e) unless @outgoing_echo
+      ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception unless @outgoing_echo
     rescue StandardError => e
       result = {}
-      Sentry.capture_exception(e)
+      ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
     end
     process_contact_params_result(result)
   end

app/builders/messages/instagram/message_builder.rb

@@ -24,7 +24,7 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
     @inbox.channel.authorization_error!
     raise
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
     true
   end
 

app/builders/messages/messenger/message_builder.rb

@@ -53,16 +53,7 @@ class Messages::Messenger::MessageBuilder
 
   def fetch_story_link(attachment)
     message = attachment.message
-    begin
-      k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
-      result = k.get_object(message.source_id, fields: %w[story from]) || {}
-    rescue Koala::Facebook::AuthenticationError
-      @inbox.channel.authorization_error!
-      raise
-    rescue StandardError => e
-      result = {}
-      Sentry.capture_exception(e)
-    end
+    result = get_story_object_from_source_id(message.source_id)
     story_id = result['story']['mention']['id']
     story_sender = result['from']['username']
     message.content_attributes[:story_sender] = story_sender
@@ -70,4 +61,15 @@ class Messages::Messenger::MessageBuilder
     message.content = I18n.t('conversations.messages.instagram_story_content', story_sender: story_sender)
     message.save!
   end
+
+  def get_story_object_from_source_id(source_id)
+    k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
+    k.get_object(source_id, fields: %w[story from]) || {}
+  rescue Koala::Facebook::AuthenticationError
+    @inbox.channel.authorization_error!
+    raise
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
+    {}
+  end
 end

app/controllers/api/v1/accounts/callbacks_controller.rb

@@ -15,7 +15,7 @@ class Api::V1::Accounts::CallbacksController < Api::V1::Accounts::BaseController
       set_instagram_id(page_access_token, facebook_channel)
       set_avatar(@facebook_inbox, page_id)
     rescue StandardError => e
-      Sentry.capture_exception(e)
+      ChatwootExceptionTracker.new(e).capture_exception
     end
   end
 
@@ -60,7 +60,7 @@ class Api::V1::Accounts::CallbacksController < Api::V1::Accounts::BaseController
       set_instagram_id(access_token, fb_page)
       fb_page&.reauthorized!
     rescue StandardError => e
-      Sentry.capture_exception(e)
+      ChatwootExceptionTracker.new(e).capture_exception
     end
   end
 

app/controllers/api/v1/webhooks_controller.rb

@@ -10,7 +10,7 @@ class Api::V1::WebhooksController < ApplicationController
     twitter_consumer.consume
     head :ok
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e).capture_exception
     head :ok
   end
 

app/controllers/concerns/request_exception_handler.rb

@@ -9,8 +9,7 @@ module RequestExceptionHandler
 
   def handle_with_exception
     yield
-  rescue ActiveRecord::RecordNotFound => e
-    Sentry.capture_exception(e)
+  rescue ActiveRecord::RecordNotFound
     render_not_found_error('Resource could not be found')
   rescue Pundit::NotAuthorizedError
     render_unauthorized('You are not authorized to do this action')

app/jobs/inboxes/fetch_imap_emails_job.rb

@@ -11,7 +11,7 @@ class Inboxes::FetchImapEmailsJob < ApplicationJob
     channel.authorization_error!
   rescue StandardError => e
     channel.authorization_error!
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: channel.account).capture_exception
   end
 
   private

app/services/automation_rules/action_service.rb

@@ -12,7 +12,7 @@ class AutomationRules::ActionService
       begin
         send(action[:action_name], action[:action_params])
       rescue StandardError => e
-        Sentry.capture_exception(e)
+        ChatwootExceptionTracker.new(e, account: @account).capture_exception
       end
     end
   ensure

app/services/facebook/send_on_facebook_service.rb

@@ -9,7 +9,7 @@ class Facebook::SendOnFacebookService < Base::SendOnChannelService
     send_message_to_facebook fb_text_message_params if message.content.present?
     send_message_to_facebook fb_attachment_message_params if message.attachments.present?
   rescue Facebook::Messenger::FacebookError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: message.account, user: message.sender).capture_exception
     # TODO : handle specific errors or else page will get disconnected
     # channel.authorization_error!
   end

app/services/instagram/message_text.rb

@@ -38,7 +38,7 @@ class Instagram::MessageText < Instagram::WebhooksBaseService
       raise
     rescue StandardError => e
       result = {}
-      Sentry.capture_exception(e)
+      ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
     end
 
     find_or_create_contact(result)

app/services/instagram/send_on_instagram_service.rb

@@ -17,7 +17,7 @@ class Instagram::SendOnInstagramService < Base::SendOnChannelService
     send_to_facebook_page attachament_message_params if message.attachments.present?
     send_to_facebook_page message_params
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: message.account, user: message.sender).capture_exception
     # TODO : handle specific errors or else page will get disconnected
     # channel.authorization_error!
   end

app/services/message_templates/template/email_collect.rb

@@ -7,7 +7,7 @@ class MessageTemplates::Template::EmailCollect
       conversation.messages.create!(email_input_box_template_message_params)
     end
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: conversation.account).capture_exception
     true
   end
 

app/services/message_templates/template/greeting.rb

@@ -6,7 +6,7 @@ class MessageTemplates::Template::Greeting
       conversation.messages.create!(greeting_message_params)
     end
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: conversation.account).capture_exception
     true
   end
 

app/services/message_templates/template/out_of_office.rb

@@ -6,7 +6,7 @@ class MessageTemplates::Template::OutOfOffice
       conversation.messages.create!(out_of_office_message_params)
     end
   rescue StandardError => e
-    Sentry.capture_exception(e)
+    ChatwootExceptionTracker.new(e, account: conversation.account).capture_exception
     true
   end
 

app/services/twilio/send_on_twilio_service.rb

@@ -9,7 +9,7 @@ class Twilio::SendOnTwilioService < Base::SendOnChannelService
     begin
       twilio_message = client.messages.create(**message_params)
     rescue Twilio::REST::TwilioError => e
-      Sentry.capture_exception(e)
+      ChatwootExceptionTracker.new(e, user: message.sender, account: message.account).capture_exception
     end
     message.update!(source_id: twilio_message.sid) if twilio_message
   end