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fix: Greeting messages not sent when pre-chat form is enabled (#1842)

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This commit is contained in:
Sojan Jose
2021-03-01 10:58:49 +05:30
committed by GitHub
parent 60b25760fb
commit 03bc4bf224
2 changed files with 36 additions and 21 deletions
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7
app/services/message_templates/hook_execution_service.rb
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@@ -4,9 +4,9 @@ class MessageTemplates::HookExecutionService
def perform
return if inbox.agent_bot_inbox&.active?
::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
# TODO: let's see whether this is needed and remove this and related logic if not
#::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
# ::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if should_send_email_collect?
end
@@ -31,8 +31,9 @@ class MessageTemplates::HookExecutionService
conversation.messages.where(content_type: 'input_email').present?
end
# TODO: we should be able to reduce this logic once we have a toggle for email collect messages
def should_send_email_collect?
!contact_has_email? && inbox.web_widget? && !email_collect_was_sent?
!contact_has_email? && inbox.web_widget? && !inbox.channel.pre_chat_form_enabled? && !email_collect_was_sent?
end
def contact_has_email?