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chore: Update translations from Crowdin (#9835)

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Chatwoot Bot
2024-07-26 00:28:22 +05:30
committed by GitHub
parent 239c61095a
commit 027a540bbd
435 changed files with 12737 additions and 2698 deletions
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103
app/javascript/dashboard/i18n/locale/tl/advancedFilters.json Normal file
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{
"FILTER": {
"TITLE": "Filter conversations",
"SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
"EDIT_CUSTOM_FILTER": "Edit Folder",
"CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
"ADD_NEW_FILTER": "Add filter",
"FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
"SUBMIT_BUTTON_LABEL": "Apply filters",
"UPDATE_BUTTON_LABEL": "Update folder",
"CANCEL_BUTTON_LABEL": "Cancel",
"CLEAR_BUTTON_LABEL": "Clear filters",
"FOLDER_LABEL": "Folder Name",
"FOLDER_QUERY_LABEL": "Folder Query",
"EMPTY_VALUE_ERROR": "Value is required.",
"TOOLTIP_LABEL": "Filter conversations",
"QUERY_DROPDOWN_LABELS": {
"AND": "AND",
"OR": "OR"
},
"OPERATOR_LABELS": {
"equal_to": "Equal to",
"not_equal_to": "Not equal to",
"contains": "Contains",
"does_not_contain": "Does not contain",
"is_present": "Is present",
"is_not_present": "Is not present",
"is_greater_than": "Is greater than",
"is_less_than": "Is lesser than",
"days_before": "Is x days before",
"starts_with": "Starts with"
},
"ATTRIBUTE_LABELS": {
"TRUE": "True",
"FALSE": "False"
},
"ATTRIBUTES": {
"STATUS": "Status",
"ASSIGNEE_NAME": "Assignee name",
"INBOX_NAME": "Inbox name",
"TEAM_NAME": "Team name",
"CONVERSATION_IDENTIFIER": "Conversation identifier",
"CAMPAIGN_NAME": "Campaign name",
"LABELS": "Labels",
"BROWSER_LANGUAGE": "Browser language",
"PRIORITY": "Priority",
"COUNTRY_NAME": "Country name",
"REFERER_LINK": "Referer link",
"CUSTOM_ATTRIBUTE_LIST": "List",
"CUSTOM_ATTRIBUTE_TEXT": "Text",
"CUSTOM_ATTRIBUTE_NUMBER": "Number",
"CUSTOM_ATTRIBUTE_LINK": "Link",
"CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
"CREATED_AT": "Created at",
"LAST_ACTIVITY": "Last activity"
},
"GROUPS": {
"STANDARD_FILTERS": "Standard filters",
"ADDITIONAL_FILTERS": "Additional filters",
"CUSTOM_ATTRIBUTES": "Custom attributes"
},
"CUSTOM_VIEWS": {
"ADD": {
"TITLE": "Do you want to save this filter?",
"LABEL": "Name this filter",
"PLACEHOLDER": "Name your filter to refer it later.",
"ERROR_MESSAGE": "Name is required.",
"SAVE_BUTTON": "Save filter",
"CANCEL_BUTTON": "Cancel",
"API_FOLDERS": {
"SUCCESS_MESSAGE": "Folder created successfully.",
"ERROR_MESSAGE": "Error while creating folder."
},
"API_SEGMENTS": {
"SUCCESS_MESSAGE": "Segment created successfully.",
"ERROR_MESSAGE": "Error while creating segment."
}
},
"EDIT": {
"EDIT_BUTTON": "Edit folder"
},
"DELETE": {
"DELETE_BUTTON": "Delete filter",
"MODAL": {
"CONFIRM": {
"TITLE": "Confirm deletion",
"MESSAGE": "Are you sure to delete the filter ",
"YES": "Yes, delete",
"NO": "No, keep it"
}
},
"API_FOLDERS": {
"SUCCESS_MESSAGE": "Folder deleted successfully.",
"ERROR_MESSAGE": "Error while deleting folder."
},
"API_SEGMENTS": {
"SUCCESS_MESSAGE": "Segment deleted successfully.",
"ERROR_MESSAGE": "Error while deleting segment."
}
}
}
}
}

73
app/javascript/dashboard/i18n/locale/tl/agentBots.json Normal file
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{
"AGENT_BOTS": {
"HEADER": "Bots",
"LOADING_EDITOR": "Loading editor...",
"HEADER_BTN_TXT": "Add bot configuration",
"SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
"CSML_BOT_EDITOR": {
"NAME": {
"LABEL": "Bot name",
"PLACEHOLDER": "Name your bot.",
"ERROR": "Bot name is required."
},
"DESCRIPTION": {
"LABEL": "Bot description",
"PLACEHOLDER": "What does this bot do?"
},
"BOT_CONFIG": {
"ERROR": "Please enter your CSML bot configuration above.",
"API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
},
"SUBMIT": "Validate and save"
},
"BOT_CONFIGURATION": {
"TITLE": "Select an agent bot",
"DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
"SUBMIT": "Update",
"DISCONNECT": "Disconnect bot",
"SUCCESS_MESSAGE": "Successfully updated the agent bot.",
"DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
"ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
"DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
"SELECT_PLACEHOLDER": "Select bot"
},
"ADD": {
"TITLE": "Configure new bot",
"CANCEL_BUTTON_TEXT": "Cancel",
"API": {
"SUCCESS_MESSAGE": "Bot added successfully.",
"ERROR_MESSAGE": "Could not add bot. Please try again later."
}
},
"LIST": {
"404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
"LOADING": "Fetching bots...",
"TYPE": "Bot type"
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"TITLE": "Delete bot",
"SUBMIT": "Delete",
"CANCEL_BUTTON_TEXT": "Cancel",
"DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
"API": {
"SUCCESS_MESSAGE": "Bot deleted successfully.",
"ERROR_MESSAGE": "Could not delete bot. Please try again."
}
},
"EDIT": {
"BUTTON_TEXT": "Edit",
"LOADING": "Fetching bots...",
"TITLE": "Edit bot",
"CANCEL_BUTTON_TEXT": "Cancel",
"API": {
"SUCCESS_MESSAGE": "Bot updated successfully.",
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
"TYPES": {
"WEBHOOK": "Webhook bot",
"CSML": "CSML bot"
}
}
}

119
app/javascript/dashboard/i18n/locale/tl/agentMgmt.json Normal file
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{
"AGENT_MGMT": {
"HEADER": "Agents",
"HEADER_BTN_TXT": "Add Agent",
"LOADING": "Fetching Agent List",
"SIDEBAR_TXT": "<p><b>Agents</b></p> <p> An <b>Agent</b> is a member of your Customer Support team. </p><p> Agents will be able to view and reply to messages from your users. The list shows all agents currently in your account. </p><p> Click on <b>Add Agent</b> to add a new agent. Agent you add will receive an email with a confirmation link to activate their account, after which they can access Chatwoot and respond to messages. </p><p> Access to Chatwoot's features are based on following roles. </p><p> <b>Agent</b> - Agents with this role can only access inboxes, reports and conversations. They can assign conversations to other agents or themselves and resolve conversations.</p><p> <b>Administrator</b> - Administrator will have access to all Chatwoot features enabled for your account, including settings, along with all of a normal agents' privileges.</p>",
"AGENT_TYPES": {
"ADMINISTRATOR": "Administrator",
"AGENT": "Agent"
},
"LIST": {
"404": "There are no agents associated to this account",
"TITLE": "Manage agents in your team",
"DESC": "You can add/remove agents to/in your team.",
"NAME": "Name",
"EMAIL": "EMAIL",
"STATUS": "Status",
"ACTIONS": "Actions",
"VERIFIED": "Verified",
"VERIFICATION_PENDING": "Verification Pending"
},
"ADD": {
"TITLE": "Add agent to your team",
"DESC": "You can add people who will be able to handle support for your inboxes.",
"CANCEL_BUTTON_TEXT": "Cancel",
"FORM": {
"NAME": {
"LABEL": "Agent Name",
"PLACEHOLDER": "Please enter a name of the agent"
},
"AGENT_TYPE": {
"LABEL": "Role",
"PLACEHOLDER": "Please select a role",
"ERROR": "Role is required"
},
"EMAIL": {
"LABEL": "Email Address",
"PLACEHOLDER": "Please enter an email address of the agent"
},
"SUBMIT": "Add Agent"
},
"API": {
"SUCCESS_MESSAGE": "Agent added successfully",
"EXIST_MESSAGE": "Agent email already in use, Please try another email address",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Agent deleted successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
},
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete ",
"YES": "Yes, Delete ",
"NO": "No, Keep "
}
},
"EDIT": {
"TITLE": "Edit agent",
"FORM": {
"NAME": {
"LABEL": "Agent Name",
"PLACEHOLDER": "Please enter a name of the agent"
},
"AGENT_TYPE": {
"LABEL": "Role",
"PLACEHOLDER": "Please select a role",
"ERROR": "Role is required"
},
"EMAIL": {
"LABEL": "Email Address",
"PLACEHOLDER": "Please enter an email address of the agent"
},
"AGENT_AVAILABILITY": {
"LABEL": "Availability",
"PLACEHOLDER": "Please select an availability status",
"ERROR": "Availability is required"
},
"SUBMIT": "Edit Agent"
},
"BUTTON_TEXT": "Edit",
"CANCEL_BUTTON_TEXT": "Cancel",
"API": {
"SUCCESS_MESSAGE": "Agent updated successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
},
"PASSWORD_RESET": {
"ADMIN_RESET_BUTTON": "Reset Password",
"ADMIN_SUCCESS_MESSAGE": "An email with reset password instructions has been sent to the agent",
"SUCCESS_MESSAGE": "Agent password reset successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
}
},
"SEARCH": {
"NO_RESULTS": "No results found."
},
"MULTI_SELECTOR": {
"PLACEHOLDER": "None",
"TITLE": {
"AGENT": "Select agent",
"TEAM": "Select team"
},
"SEARCH": {
"NO_RESULTS": {
"AGENT": "No agents found",
"TEAM": "No teams found"
},
"PLACEHOLDER": {
"AGENT": "Search agents",
"TEAM": "Search teams",
"INPUT": "Search for agents"
}
}
}
}
}

121
app/javascript/dashboard/i18n/locale/tl/attributesMgmt.json Normal file
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{
"ATTRIBUTES_MGMT": {
"HEADER": "Custom Attributes",
"HEADER_BTN_TXT": "Add Custom Attribute",
"LOADING": "Fetching custom attributes",
"SIDEBAR_TXT": "<p><b>Custom Attributes</b> <p>A custom attribute tracks facts about your contacts/conversation — like the subscription plan, or when they ordered the first item etc. <br /><br />For creating a Custom Attribute, just click on the <b>Add Custom Attribute.</b> You can also edit or delete an existing Custom Attribute by clicking on the Edit or Delete button.</p>",
"ADD": {
"TITLE": "Add Custom Attribute",
"SUBMIT": "Create",
"CANCEL_BUTTON_TEXT": "Cancel",
"FORM": {
"NAME": {
"LABEL": "Display Name",
"PLACEHOLDER": "Enter custom attribute display name",
"ERROR": "Name is required"
},
"DESC": {
"LABEL": "Description",
"PLACEHOLDER": "Enter custom attribute description",
"ERROR": "Description is required"
},
"MODEL": {
"LABEL": "Applies to",
"PLACEHOLDER": "Please select one",
"ERROR": "Model is required"
},
"TYPE": {
"LABEL": "Type",
"PLACEHOLDER": "Please select a type",
"ERROR": "Type is required",
"LIST": {
"LABEL": "List Values",
"PLACEHOLDER": "Please enter value and press enter key",
"ERROR": "Must have at least one value"
}
},
"KEY": {
"LABEL": "Key",
"PLACEHOLDER": "Enter custom attribute key",
"ERROR": "Key is required",
"IN_VALID": "Invalid key"
},
"REGEX_PATTERN": {
"LABEL": "Regex Pattern",
"PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
},
"REGEX_CUE": {
"LABEL": "Regex Cue",
"PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
},
"ENABLE_REGEX": {
"LABEL": "Enable regex validation"
}
},
"API": {
"SUCCESS_MESSAGE": "Custom Attribute added successfully!",
"ERROR_MESSAGE": "Could not create a Custom Attribute. Please try again later."
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Custom Attribute deleted successfully.",
"ERROR_MESSAGE": "Couldn't delete the custom attribute. Try again."
},
"CONFIRM": {
"TITLE": "Are you sure want to delete - %{attributeName}",
"PLACE_HOLDER": "Please type {attributeName} to confirm",
"MESSAGE": "Deleting will remove the custom attribute",
"YES": "Delete ",
"NO": "Cancel"
}
},
"EDIT": {
"TITLE": "Edit Custom Attribute",
"UPDATE_BUTTON_TEXT": "Update",
"TYPE": {
"LIST": {
"LABEL": "List Values",
"PLACEHOLDER": "Please enter values and press enter key"
}
},
"API": {
"SUCCESS_MESSAGE": "Custom Attribute updated successfully",
"ERROR_MESSAGE": "There was an error updating custom attribute, please try again"
}
},
"TABS": {
"HEADER": "Custom Attributes",
"CONVERSATION": "Conversation",
"CONTACT": "Contact"
},
"LIST": {
"TABLE_HEADER": [
"Name",
"Description",
"Type",
"Key"
],
"BUTTONS": {
"EDIT": "Edit",
"DELETE": "Delete"
},
"EMPTY_RESULT": {
"404": "There are no custom attributes created",
"NOT_FOUND": "There are no custom attributes configured"
},
"REGEX_PATTERN": {
"LABEL": "Regex Pattern",
"PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
},
"REGEX_CUE": {
"LABEL": "Regex Cue",
"PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
},
"ENABLE_REGEX": {
"LABEL": "Enable regex validation"
}
}
}
}

71
app/javascript/dashboard/i18n/locale/tl/auditLogs.json Normal file
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{
"AUDIT_LOGS": {
"HEADER": "Audit Logs",
"HEADER_BTN_TXT": "Add Audit Logs",
"LOADING": "Fetching Audit Logs",
"SEARCH_404": "There are no items matching this query",
"SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
"LIST": {
"404": "There are no Audit Logs available in this account.",
"TITLE": "Manage Audit Logs",
"DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
"TABLE_HEADER": [
"Activity",
"Time",
"IP Address"
]
},
"API": {
"SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
},
"DEFAULT_USER": "System",
"AUTOMATION_RULE": {
"ADD": "%{agentName} created a new automation rule (#%{id})",
"EDIT": "%{agentName} updated an automation rule (#%{id})",
"DELETE": "%{agentName} deleted an automation rule (#%{id})"
},
"ACCOUNT_USER": {
"ADD": "%{agentName} invited %{invitee} to the account as an %{role}",
"EDIT": {
"SELF": "%{agentName} changed their %{attributes} to %{values}",
"OTHER": "%{agentName} changed %{attributes} of %{user} to %{values}"
}
},
"INBOX": {
"ADD": "%{agentName} created a new inbox (#%{id})",
"EDIT": "%{agentName} updated an inbox (#%{id})",
"DELETE": "%{agentName} deleted an inbox (#%{id})"
},
"WEBHOOK": {
"ADD": "%{agentName} created a new webhook (#%{id})",
"EDIT": "%{agentName} updated a webhook (#%{id})",
"DELETE": "%{agentName} deleted a webhook (#%{id})"
},
"USER_ACTION": {
"SIGN_IN": "%{agentName} signed in",
"SIGN_OUT": "%{agentName} signed out"
},
"TEAM": {
"ADD": "%{agentName} created a new team (#%{id})",
"EDIT": "%{agentName} updated a team (#%{id})",
"DELETE": "%{agentName} deleted a team (#%{id})"
},
"MACRO": {
"ADD": "%{agentName} created a new macro (#%{id})",
"EDIT": "%{agentName} updated a macro (#%{id})",
"DELETE": "%{agentName} deleted a macro (#%{id})"
},
"INBOX_MEMBER": {
"ADD": "%{agentName} added %{user} to the inbox(#%{inbox_id})",
"REMOVE": "%{agentName} removed %{user} from the inbox(#%{inbox_id})"
},
"TEAM_MEMBER": {
"ADD": "%{agentName} added %{user} to the team(#%{team_id})",
"REMOVE": "%{agentName} removed %{user} from the team(#%{team_id})"
},
"ACCOUNT": {
"EDIT": "%{agentName} updated the account configuration (#%{id})"
}
}
}

118
app/javascript/dashboard/i18n/locale/tl/automation.json Normal file
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{
"AUTOMATION": {
"HEADER": "Automations",
"HEADER_BTN_TXT": "Add Automation Rule",
"LOADING": "Fetching automation rules",
"SIDEBAR_TXT": "<p><b>Automation Rules</b> <p>Automation can replace and automate existing processes that require manual effort. You can do many things with automation, including adding labels and assigning conversation to the best agent. So the team focuses on what they do best and spends more little time on manual tasks.</p>",
"ADD": {
"TITLE": "Add Automation Rule",
"SUBMIT": "Create",
"CANCEL_BUTTON_TEXT": "Cancel",
"FORM": {
"NAME": {
"LABEL": "Rule Name",
"PLACEHOLDER": "Enter rule name",
"ERROR": "Name is required"
},
"DESC": {
"LABEL": "Description",
"PLACEHOLDER": "Enter rule description",
"ERROR": "Description is required"
},
"EVENT": {
"LABEL": "Event",
"PLACEHOLDER": "Please select one",
"ERROR": "Event is required"
},
"CONDITIONS": {
"LABEL": "Conditions"
},
"ACTIONS": {
"LABEL": "Actions"
}
},
"CONDITION_BUTTON_LABEL": "Add Condition",
"ACTION_BUTTON_LABEL": "Add Action",
"API": {
"SUCCESS_MESSAGE": "Automation rule added successfully",
"ERROR_MESSAGE": "Could not able to create a automation rule, Please try again later"
}
},
"LIST": {
"TABLE_HEADER": [
"Name",
"Description",
"Active",
"Created on"
],
"404": "No automation rules found"
},
"DELETE": {
"TITLE": "Delete Automation Rule",
"SUBMIT": "Delete",
"CANCEL_BUTTON_TEXT": "Cancel",
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete ",
"YES": "Yes, Delete ",
"NO": "No, Keep "
},
"API": {
"SUCCESS_MESSAGE": "Automation rule deleted successfully",
"ERROR_MESSAGE": "Could not able to delete a automation rule, Please try again later"
}
},
"EDIT": {
"TITLE": "Edit Automation Rule",
"SUBMIT": "Update",
"CANCEL_BUTTON_TEXT": "Cancel",
"API": {
"SUCCESS_MESSAGE": "Automation rule updated successfully",
"ERROR_MESSAGE": "Could not update automation rule, Please try again later"
}
},
"CLONE": {
"TOOLTIP": "Clone",
"API": {
"SUCCESS_MESSAGE": "Automation cloned successfully",
"ERROR_MESSAGE": "Could not clone automation rule, Please try again later"
}
},
"FORM": {
"EDIT": "Edit",
"CREATE": "Create",
"DELETE": "Delete",
"CANCEL": "Cancel",
"RESET_MESSAGE": "Changing event type will reset the conditions and events you have added below"
},
"CONDITION": {
"DELETE_MESSAGE": "You need to have atleast one condition to save",
"CONTACT_CUSTOM_ATTR_LABEL": "Contact Custom Attributes",
"CONVERSATION_CUSTOM_ATTR_LABEL": "Conversation Custom Attributes"
},
"ACTION": {
"DELETE_MESSAGE": "You need to have atleast one action to save",
"TEAM_MESSAGE_INPUT_PLACEHOLDER": "Enter your message here",
"TEAM_DROPDOWN_PLACEHOLDER": "Select teams"
},
"TOGGLE": {
"ACTIVATION_TITLE": "Activate Automation Rule",
"DEACTIVATION_TITLE": "Deactivate Automation Rule",
"ACTIVATION_DESCRIPTION": "This action will activate the automation rule '{automationName}'. Are you sure you want to proceed?",
"DEACTIVATION_DESCRIPTION": "This action will deactivate the automation rule '{automationName}'. Are you sure you want to proceed?",
"ACTIVATION_SUCCESFUL": "Automation Rule Activated Successfully",
"DEACTIVATION_SUCCESFUL": "Automation Rule Deactivated Successfully",
"ACTIVATION_ERROR": "Could not Activate Automation, Please try again later",
"DEACTIVATION_ERROR": "Could not Deactivate Automation, Please try again later",
"CONFIRMATION_LABEL": "Yes",
"CANCEL_LABEL": "No"
},
"ATTACHMENT": {
"UPLOAD_ERROR": "Could not upload attachment, Please try again",
"LABEL_IDLE": "Upload Attachment",
"LABEL_UPLOADING": "Uploading...",
"LABEL_UPLOADED": "Successfully Uploaded",
"LABEL_UPLOAD_FAILED": "Upload Failed"
}
}
}

40
app/javascript/dashboard/i18n/locale/tl/bulkActions.json Normal file
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{
"BULK_ACTION": {
"CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
"AGENT_SELECT_LABEL": "Select agent",
"ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
"UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
"GO_BACK_LABEL": "Go back",
"ASSIGN_LABEL": "Assign",
"YES": "Yes",
"ASSIGN_AGENT_TOOLTIP": "Assign agent",
"ASSIGN_TEAM_TOOLTIP": "Assign team",
"ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
"ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
"RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
"RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
"ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
"AGENT_LIST_LOADING": "Loading agents",
"UPDATE": {
"CHANGE_STATUS": "Change status",
"SNOOZE_UNTIL": "Snooze",
"UPDATE_SUCCESFUL": "Conversation status updated successfully.",
"UPDATE_FAILED": "Failed to update conversations. Please try again."
},
"LABELS": {
"ASSIGN_LABELS": "Assign labels",
"NO_LABELS_FOUND": "No labels found for",
"ASSIGN_SELECTED_LABELS": "Assign selected labels",
"ASSIGN_SUCCESFUL": "Labels assigned successfully.",
"ASSIGN_FAILED": "Failed to assign labels. Please try again."
},
"TEAMS": {
"TEAM_SELECT_LABEL": "Select team",
"NONE": "None",
"NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
"ASSIGN_SELECTED_TEAMS": "Assign selected team.",
"ASSIGN_SUCCESFUL": "Teams assigned successfully.",
"ASSIGN_FAILED": "Failed to assign team. Please try again."
}
}
}

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app/javascript/dashboard/i18n/locale/tl/campaign.json Normal file
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{
"CAMPAIGN": {
"HEADER": "Campaigns",
"SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
"HEADER_BTN_TXT": {
"ONE_OFF": "Create a one off campaign",
"ONGOING": "Create a ongoing campaign"
},
"ADD": {
"TITLE": "Create a campaign",
"DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
"CANCEL_BUTTON_TEXT": "Cancel",
"CREATE_BUTTON_TEXT": "Create",
"FORM": {
"TITLE": {
"LABEL": "Title",
"PLACEHOLDER": "Please enter the title of campaign",
"ERROR": "Title is required"
},
"SCHEDULED_AT": {
"LABEL": "Scheduled time",
"PLACEHOLDER": "Please select the time",
"CONFIRM": "Confirm",
"ERROR": "Scheduled time is required"
},
"AUDIENCE": {
"LABEL": "Audience",
"PLACEHOLDER": "Select the customer labels",
"ERROR": "Audience is required"
},
"INBOX": {
"LABEL": "Select Inbox",
"PLACEHOLDER": "Select Inbox",
"ERROR": "Inbox is required"
},
"MESSAGE": {
"LABEL": "Message",
"PLACEHOLDER": "Please enter the message of campaign",
"ERROR": "Message is required"
},
"SENT_BY": {
"LABEL": "Sent by",
"PLACEHOLDER": "Please select the the content of campaign",
"ERROR": "Sender is required"
},
"END_POINT": {
"LABEL": "URL",
"PLACEHOLDER": "Please enter the URL",
"ERROR": "Please enter a valid URL"
},
"TIME_ON_PAGE": {
"LABEL": "Time on page(Seconds)",
"PLACEHOLDER": "Please enter the time",
"ERROR": "Time on page is required"
},
"ENABLED": "Enable campaign",
"TRIGGER_ONLY_BUSINESS_HOURS": "Trigger only during business hours",
"SUBMIT": "Add Campaign"
},
"API": {
"SUCCESS_MESSAGE": "Campaign created successfully",
"ERROR_MESSAGE": "There was an error. Please try again."
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete?",
"YES": "Yes, Delete ",
"NO": "No, Keep "
},
"API": {
"SUCCESS_MESSAGE": "Campaign deleted successfully",
"ERROR_MESSAGE": "Could not delete the campaign. Please try again later."
}
},
"EDIT": {
"TITLE": "Edit campaign",
"UPDATE_BUTTON_TEXT": "Update",
"API": {
"SUCCESS_MESSAGE": "Campaign updated successfully",
"ERROR_MESSAGE": "There was an error, please try again"
}
},
"LIST": {
"LOADING_MESSAGE": "Loading campaigns...",
"404": "There are no campaigns created for this inbox.",
"TABLE_HEADER": {
"TITLE": "Title",
"MESSAGE": "Message",
"INBOX": "Inbox",
"STATUS": "Status",
"SENDER": "Sender",
"URL": "URL",
"SCHEDULED_AT": "Scheduled time",
"TIME_ON_PAGE": "Time(Seconds)",
"CREATED_AT": "Created at"
},
"BUTTONS": {
"ADD": "Add",
"EDIT": "Edit",
"DELETE": "Delete"
},
"STATUS": {
"ENABLED": "Enabled",
"DISABLED": "Disabled",
"COMPLETED": "Completed",
"ACTIVE": "Active"
},
"SENDER": {
"BOT": "Bot"
}
},
"ONE_OFF": {
"HEADER": "One off campaigns",
"404": "There are no one off campaigns created",
"INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
},
"ONGOING": {
"HEADER": "Ongoing campaigns",
"404": "There are no ongoing campaigns created",
"INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
}
}
}

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app/javascript/dashboard/i18n/locale/tl/cannedMgmt.json Normal file
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{
"CANNED_MGMT": {
"HEADER": "Canned Responses",
"HEADER_BTN_TXT": "Add canned response",
"LOADING": "Fetching canned responses...",
"SEARCH_404": "There are no items matching this query.",
"SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
"LIST": {
"404": "There are no canned responses available in this account.",
"TITLE": "Manage canned responses",
"DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
"TABLE_HEADER": [
"Short code",
"Content",
"Actions"
]
},
"ADD": {
"TITLE": "Add canned response",
"DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
"CANCEL_BUTTON_TEXT": "Cancel",
"FORM": {
"SHORT_CODE": {
"LABEL": "Short code",
"PLACEHOLDER": "Please enter a short code.",
"ERROR": "Short Code is required."
},
"CONTENT": {
"LABEL": "Message",
"PLACEHOLDER": "Please write the message you want to save as a template to use later.",
"ERROR": "Message is required."
},
"SUBMIT": "Submit"
},
"API": {
"SUCCESS_MESSAGE": "Canned response added successfully.",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
}
},
"EDIT": {
"TITLE": "Edit canned response",
"CANCEL_BUTTON_TEXT": "Cancel",
"FORM": {
"SHORT_CODE": {
"LABEL": "Short code",
"PLACEHOLDER": "Please enter a shortcode.",
"ERROR": "Short code is required."
},
"CONTENT": {
"LABEL": "Message",
"PLACEHOLDER": "Please write the message you want to save as a template to use later.",
"ERROR": "Message is required."
},
"SUBMIT": "Submit"
},
"BUTTON_TEXT": "Edit",
"API": {
"SUCCESS_MESSAGE": "Canned response is updated successfully.",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Canned response deleted successfully.",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
},
"CONFIRM": {
"TITLE": "Confirm deletion",
"MESSAGE": "Are you sure to delete ",
"YES": "Yes, delete ",
"NO": "No, keep "
}
}
}
}

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app/javascript/dashboard/i18n/locale/tl/chatlist.json Normal file
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{
"CHAT_LIST": {
"LOADING": "Fetching conversations",
"LOAD_MORE_CONVERSATIONS": "Load more conversations",
"EOF": "All conversations loaded 🎉",
"LIST": {
"404": "There are no active conversations in this group."
},
"TAB_HEADING": "Conversations",
"MENTION_HEADING": "Mentions",
"UNATTENDED_HEADING": "Unattended",
"SEARCH": {
"INPUT": "Search for People, Chats, Saved Replies .."
},
"FILTER_ALL": "All",
"ASSIGNEE_TYPE_TABS": {
"me": "Mine",
"unassigned": "Unassigned",
"all": "All"
},
"CHAT_STATUS_FILTER_ITEMS": {
"open": {
"TEXT": "Open"
},
"resolved": {
"TEXT": "Resolved"
},
"pending": {
"TEXT": "Pending"
},
"snoozed": {
"TEXT": "Snoozed"
},
"all": {
"TEXT": "All"
}
},
"VIEW_FILTER": "View",
"SORT_TOOLTIP_LABEL": "Sort conversations",
"CHAT_SORT": {
"STATUS": "Status",
"ORDER_BY": "Order by"
},
"CHAT_TIME_STAMP": {
"CREATED": {
"LATEST": "Created",
"OLDEST": "Created at:"
},
"LAST_ACTIVITY": {
"NOT_ACTIVE": "Last activity:",
"ACTIVE": "Last activity"
}
},
"SORT_ORDER_ITEMS": {
"last_activity_at_asc": {
"TEXT": "Last activity: Oldest first"
},
"last_activity_at_desc": {
"TEXT": "Last activity: Newest first"
},
"created_at_desc": {
"TEXT": "Created at: Newest first"
},
"created_at_asc": {
"TEXT": "Created at: Oldest first"
},
"priority_desc": {
"TEXT": "Priority: Highest first"
},
"priority_asc": {
"TEXT": "Priority: Lowest first"
},
"waiting_since_asc": {
"TEXT": "Pending Response: Longest first"
},
"waiting_since_desc": {
"TEXT": "Pending Response: Shortest first"
}
},
"ATTACHMENTS": {
"image": {
"CONTENT": "Picture message"
},
"audio": {
"CONTENT": "Audio message"
},
"video": {
"CONTENT": "Video message"
},
"file": {
"CONTENT": "File Attachment"
},
"location": {
"CONTENT": "Location"
},
"fallback": {
"CONTENT": "has shared a url"
}
},
"CHAT_SORT_BY_FILTER": {
"TITLE": "Sort conversation",
"DROPDOWN_TITLE": "Sort by",
"ITEMS": {
"LATEST": {
"NAME": "Last activity at",
"LABEL": "Last activity"
},
"CREATED_AT": {
"NAME": "Created at",
"LABEL": "Created at"
},
"LAST_USER_MESSAGE_AT": {
"NAME": "Last user message at",
"LABEL": "Last message"
}
}
},
"RECEIVED_VIA_EMAIL": "Received via email",
"VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
"REPLY_TO_TWEET": "Reply to this tweet",
"LINK_TO_STORY": "Go to instagram story",
"SENT": "Sent successfully",
"READ": "Read successfully",
"DELIVERED": "Delivered successfully",
"NO_MESSAGES": "No Messages",
"NO_CONTENT": "No content available",
"HIDE_QUOTED_TEXT": "Hide Quoted Text",
"SHOW_QUOTED_TEXT": "Show Quoted Text",
"MESSAGE_READ": "Read"
}
}

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app/javascript/dashboard/i18n/locale/tl/contact.json Normal file
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{
"CONTACT_PANEL": {
"NOT_AVAILABLE": "Not Available",
"EMAIL_ADDRESS": "Email Address",
"PHONE_NUMBER": "Phone number",
"IDENTIFIER": "Identifier",
"COPY_SUCCESSFUL": "Copied to clipboard successfully",
"COMPANY": "Company",
"LOCATION": "Location",
"BROWSER_LANGUAGE": "Browser Language",
"CONVERSATION_TITLE": "Conversation Details",
"VIEW_PROFILE": "View Profile",
"BROWSER": "Browser",
"OS": "Operating System",
"INITIATED_FROM": "Initiated from",
"INITIATED_AT": "Initiated at",
"IP_ADDRESS": "IP Address",
"CREATED_AT_LABEL": "Created",
"NEW_MESSAGE": "New message",
"CONVERSATIONS": {
"NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
"TITLE": "Previous Conversations"
},
"LABELS": {
"CONTACT": {
"TITLE": "Contact Labels",
"ERROR": "Couldn't update labels"
},
"CONVERSATION": {
"TITLE": "Conversation Labels",
"ADD_BUTTON": "Add Labels"
},
"LABEL_SELECT": {
"TITLE": "Add Labels",
"PLACEHOLDER": "Search labels",
"NO_RESULT": "No labels found",
"CREATE_LABEL": "Create new label"
}
},
"MERGE_CONTACT": "Merge contact",
"CONTACT_ACTIONS": "Contact actions",
"MUTE_CONTACT": "Block Contact",
"UNMUTE_CONTACT": "Unblock Contact",
"MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
"UNMUTED_SUCCESS": "This contact is unblocked successfully.",
"SEND_TRANSCRIPT": "Send Transcript",
"EDIT_LABEL": "Edit",
"SIDEBAR_SECTIONS": {
"CUSTOM_ATTRIBUTES": "Custom Attributes",
"CONTACT_LABELS": "Contact Labels",
"PREVIOUS_CONVERSATIONS": "Previous Conversations",
"NO_RECORDS_FOUND": "No attributes found"
}
},
"EDIT_CONTACT": {
"BUTTON_LABEL": "Edit Contact",
"TITLE": "Edit contact",
"DESC": "Edit contact details"
},
"CREATE_CONTACT": {
"BUTTON_LABEL": "New Contact",
"TITLE": "Create new contact",
"DESC": "Add basic information details about the contact."
},
"IMPORT_CONTACTS": {
"BUTTON_LABEL": "Import",
"TITLE": "Import Contacts",
"DESC": "Import contacts through a CSV file.",
"DOWNLOAD_LABEL": "Download a sample csv.",
"FORM": {
"LABEL": "CSV File",
"SUBMIT": "Import",
"CANCEL": "Cancel"
},
"SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
"ERROR_MESSAGE": "There was an error, please try again"
},
"EXPORT_CONTACTS": {
"BUTTON_LABEL": "Export",
"TITLE": "Export Contacts",
"DESC": "Export contacts to a CSV file.",
"SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
"ERROR_MESSAGE": "There was an error, please try again",
"CONFIRM": {
"TITLE": "Export Contacts",
"MESSAGE": "Are you sure you want to export all contacts?",
"FILTERED_MESSAGE": "Are you sure you want to export all the filtered contacts?",
"YES": "Yes, Export",
"NO": "No, Cancel"
}
},
"DELETE_NOTE": {
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you want sure to delete this note?",
"YES": "Yes, Delete it",
"NO": "No, Keep it"
}
},
"DELETE_CONTACT": {
"BUTTON_LABEL": "Delete Contact",
"TITLE": "Delete contact",
"DESC": "Delete contact details",
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete ",
"YES": "Yes, Delete",
"NO": "No, Keep"
},
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
"ERROR_MESSAGE": "Could not delete contact. Please try again later."
}
},
"CONTACT_FORM": {
"FORM": {
"SUBMIT": "Submit",
"CANCEL": "Cancel",
"AVATAR": {
"LABEL": "Contact Avatar"
},
"NAME": {
"PLACEHOLDER": "Enter the full name of the contact",
"LABEL": "Full Name"
},
"BIO": {
"PLACEHOLDER": "Enter the bio of the contact",
"LABEL": "Bio"
},
"EMAIL_ADDRESS": {
"PLACEHOLDER": "Enter the email address of the contact",
"LABEL": "Email Address",
"DUPLICATE": "This email address is in use for another contact.",
"ERROR": "Please enter a valid email address."
},
"PHONE_NUMBER": {
"PLACEHOLDER": "Enter the phone number of the contact",
"LABEL": "Phone Number",
"HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
"ERROR": "Phone number should be either empty or of E.164 format",
"DIAL_CODE_ERROR": "Please select a dial code from the list",
"DUPLICATE": "This phone number is in use for another contact."
},
"LOCATION": {
"PLACEHOLDER": "Enter the location of the contact",
"LABEL": "Location"
},
"COMPANY_NAME": {
"PLACEHOLDER": "Enter the company name",
"LABEL": "Company Name"
},
"COUNTRY": {
"PLACEHOLDER": "Enter the country name",
"LABEL": "Country Name",
"SELECT_PLACEHOLDER": "Select",
"REMOVE": "Remove",
"SELECT_COUNTRY": "Select Country"
},
"CITY": {
"PLACEHOLDER": "Enter the city name",
"LABEL": "City Name"
},
"SOCIAL_PROFILES": {
"FACEBOOK": {
"PLACEHOLDER": "Enter the Facebook username",
"LABEL": "Facebook"
},
"TWITTER": {
"PLACEHOLDER": "Enter the Twitter username",
"LABEL": "Twitter"
},
"LINKEDIN": {
"PLACEHOLDER": "Enter the LinkedIn username",
"LABEL": "LinkedIn"
},
"GITHUB": {
"PLACEHOLDER": "Enter the Github username",
"LABEL": "Github"
}
}
},
"DELETE_AVATAR": {
"API": {
"SUCCESS_MESSAGE": "Contact avatar deleted successfully",
"ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
}
},
"SUCCESS_MESSAGE": "Contact saved successfully",
"ERROR_MESSAGE": "There was an error, please try again"
},
"NEW_CONVERSATION": {
"BUTTON_LABEL": "Start conversation",
"TITLE": "New conversation",
"DESC": "Start a new conversation by sending a new message.",
"NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
"FORM": {
"TO": {
"LABEL": "To"
},
"INBOX": {
"LABEL": "Via Inbox",
"PLACEHOLDER": "Choose source inbox",
"ERROR": "Select an inbox"
},
"SUBJECT": {
"LABEL": "Subject",
"PLACEHOLDER": "Subject",
"ERROR": "Subject can't be empty"
},
"MESSAGE": {
"LABEL": "Message",
"PLACEHOLDER": "Write your message here",
"ERROR": "Message can't be empty"
},
"ATTACHMENTS": {
"SELECT": "Choose files",
"HELP_TEXT": "Drag and drop files here or choose files to attach"
},
"SUBMIT": "Send message",
"CANCEL": "Cancel",
"SUCCESS_MESSAGE": "Message sent!",
"GO_TO_CONVERSATION": "View",
"ERROR_MESSAGE": "Couldn't send! try again"
}
},
"CONTACTS_PAGE": {
"HEADER": "Contacts",
"FIELDS": "Contact fields",
"SEARCH_BUTTON": "Search",
"SEARCH_INPUT_PLACEHOLDER": "Search for contacts",
"FILTER_CONTACTS": "Filter",
"FILTER_CONTACTS_SAVE": "Save filter",
"FILTER_CONTACTS_DELETE": "Delete filter",
"FILTER_CONTACTS_EDIT": "Edit segment",
"LIST": {
"LOADING_MESSAGE": "Loading contacts...",
"404": "No contacts matches your search 🔍",
"NO_CONTACTS": "There are no available contacts",
"TABLE_HEADER": {
"NAME": "Name",
"PHONE_NUMBER": "Phone Number",
"CONVERSATIONS": "Conversations",
"LAST_ACTIVITY": "Last Activity",
"CREATED_AT": "Created At",
"COUNTRY": "Country",
"CITY": "City",
"SOCIAL_PROFILES": "Social Profiles",
"COMPANY": "Company",
"EMAIL_ADDRESS": "Email Address"
},
"VIEW_DETAILS": "View details"
}
},
"CONTACT_PROFILE": {
"BACK_BUTTON": "Contacts",
"LOADING": "Loading contact profile..."
},
"REMINDER": {
"ADD_BUTTON": {
"BUTTON": "Add",
"TITLE": "Shift + Enter to create a task"
},
"FOOTER": {
"DUE_DATE": "Due date",
"LABEL_TITLE": "Set type"
}
},
"NOTES": {
"FETCHING_NOTES": "Fetching notes...",
"NOT_AVAILABLE": "There are no notes created for this contact",
"HEADER": {
"TITLE": "Notes"
},
"LIST": {
"LABEL": "added a note"
},
"ADD": {
"BUTTON": "Add",
"PLACEHOLDER": "Add a note",
"TITLE": "Shift + Enter to create a note"
},
"CONTENT_HEADER": {
"DELETE": "Delete note"
}
},
"EVENTS": {
"HEADER": {
"TITLE": "Activities"
},
"BUTTON": {
"PILL_BUTTON_NOTES": "notes",
"PILL_BUTTON_EVENTS": "events",
"PILL_BUTTON_CONVO": "conversations"
}
},
"CUSTOM_ATTRIBUTES": {
"ADD_BUTTON_TEXT": "Add attributes",
"BUTTON": "Add custom attribute",
"NOT_AVAILABLE": "There are no custom attributes available for this contact.",
"COPY_SUCCESSFUL": "Copied to clipboard successfully",
"SHOW_MORE": "Show all attributes",
"SHOW_LESS": "Show less attributes",
"ACTIONS": {
"COPY": "Copy attribute",
"DELETE": "Delete attribute",
"EDIT": "Edit attribute"
},
"ADD": {
"TITLE": "Create custom attribute",
"DESC": "Add custom information to this contact."
},
"FORM": {
"CREATE": "Add attribute",
"CANCEL": "Cancel",
"NAME": {
"LABEL": "Custom attribute name",
"PLACEHOLDER": "Eg: shopify id",
"ERROR": "Invalid custom attribute name"
},
"VALUE": {
"LABEL": "Attribute value",
"PLACEHOLDER": "Eg: 11901 "
},
"ADD": {
"TITLE": "Create new attribute ",
"SUCCESS": "Attribute added successfully",
"ERROR": "Unable to add attribute. Please try again later"
},
"UPDATE": {
"SUCCESS": "Attribute updated successfully",
"ERROR": "Unable to update attribute. Please try again later"
},
"DELETE": {
"SUCCESS": "Attribute deleted successfully",
"ERROR": "Unable to delete attribute. Please try again later"
},
"ATTRIBUTE_SELECT": {
"TITLE": "Add attributes",
"PLACEHOLDER": "Search attributes",
"NO_RESULT": "No attributes found"
},
"ATTRIBUTE_TYPE": {
"LIST": {
"PLACEHOLDER": "Select value",
"SEARCH_INPUT_PLACEHOLDER": "Search value",
"NO_RESULT": "No result found"
}
}
},
"VALIDATIONS": {
"REQUIRED": "Valid value is required",
"INVALID_URL": "Invalid URL",
"INVALID_INPUT": "Invalid Input"
}
},
"MERGE_CONTACTS": {
"TITLE": "Merge contacts",
"DESCRIPTION": "Merge contacts to combine two profiles into one, including all attributes and conversations. In case of conflict, the Primary contact’s attributes will take precedence.",
"PRIMARY": {
"TITLE": "Primary contact",
"HELP_LABEL": "To be deleted"
},
"PARENT": {
"TITLE": "Contact to merge",
"PLACEHOLDER": "Search for a contact",
"HELP_LABEL": "To be kept"
},
"SUMMARY": {
"TITLE": "Summary",
"DELETE_WARNING": "Contact of <strong>%{primaryContactName}</strong> will be deleted.",
"ATTRIBUTE_WARNING": "Contact details of <strong>%{primaryContactName}</strong> will be copied to <strong>%{parentContactName}</strong>."
},
"SEARCH": {
"ERROR": "ERROR_MESSAGE"
},
"FORM": {
"SUBMIT": " Merge contacts",
"CANCEL": "Cancel",
"CHILD_CONTACT": {
"ERROR": "Select a child contact to merge"
},
"SUCCESS_MESSAGE": "Contact merged successfully",
"ERROR_MESSAGE": "Could not merge contacts, try again!"
}
}
}

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app/javascript/dashboard/i18n/locale/tl/contactFilters.json Normal file
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{
"CONTACTS_FILTER": {
"TITLE": "Filter Contacts",
"SUBTITLE": "Add filters below and hit 'Submit' to filter contacts.",
"EDIT_CUSTOM_SEGMENT": "Edit Segment",
"CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
"ADD_NEW_FILTER": "Add Filter",
"CLEAR_ALL_FILTERS": "Clear All Filters",
"FILTER_DELETE_ERROR": "You should have atleast one filter to save",
"SUBMIT_BUTTON_LABEL": "Submit",
"UPDATE_BUTTON_LABEL": "Update Segment",
"CANCEL_BUTTON_LABEL": "Cancel",
"CLEAR_BUTTON_LABEL": "Clear Filters",
"EMPTY_VALUE_ERROR": "Value is required",
"SEGMENT_LABEL": "Segment Name",
"SEGMENT_QUERY_LABEL": "Segment Query",
"TOOLTIP_LABEL": "Filter contacts",
"QUERY_DROPDOWN_LABELS": {
"AND": "AND",
"OR": "OR"
},
"OPERATOR_LABELS": {
"equal_to": "Equal to",
"not_equal_to": "Not equal to",
"contains": "Contains",
"does_not_contain": "Does not contain",
"is_present": "Is present",
"is_not_present": "Is not present",
"is_greater_than": "Is greater than",
"is_lesser_than": "Is lesser than",
"days_before": "Is x days before"
},
"ATTRIBUTES": {
"NAME": "Name",
"EMAIL": "Email",
"PHONE_NUMBER": "Phone number",
"IDENTIFIER": "Identifier",
"CITY": "City",
"COUNTRY": "Country",
"CUSTOM_ATTRIBUTE_LIST": "List",
"CUSTOM_ATTRIBUTE_TEXT": "Text",
"CUSTOM_ATTRIBUTE_NUMBER": "Number",
"CUSTOM_ATTRIBUTE_LINK": "Link",
"CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
"CREATED_AT": "Created At",
"LAST_ACTIVITY": "Last Activity",
"REFERER_LINK": "Referrer link",
"BLOCKED": "Blocked"
},
"GROUPS": {
"STANDARD_FILTERS": "Standard Filters",
"ADDITIONAL_FILTERS": "Additional Filters",
"CUSTOM_ATTRIBUTES": "Custom Attributes"
}
}
}

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{
"CONVERSATION": {
"SELECT_A_CONVERSATION": "Please select a conversation from left pane",
"CSAT_REPLY_MESSAGE": "Please rate the conversation",
"404": "Sorry, we cannot find the conversation. Please try again",
"SWITCH_VIEW_LAYOUT": "Switch the layout",
"DASHBOARD_APP_TAB_MESSAGES": "Messages",
"UNVERIFIED_SESSION": "The identity of this user is not verified",
"NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
"NO_MESSAGE_2": " to send a message to your page!",
"NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
"NO_INBOX_2": " to get started",
"NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
"SEARCH_MESSAGES": "Search for messages in conversations",
"EMPTY_STATE": {
"CMD_BAR": "to open command menu",
"KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
},
"SEARCH": {
"TITLE": "Search messages",
"RESULT_TITLE": "Search Results",
"LOADING_MESSAGE": "Crunching data...",
"PLACEHOLDER": "Type any text to search messages",
"NO_MATCHING_RESULTS": "No results found."
},
"UNREAD_MESSAGES": "Unread Messages",
"UNREAD_MESSAGE": "Unread Message",
"CLICK_HERE": "Click here",
"LOADING_INBOXES": "Loading inboxes",
"LOADING_CONVERSATIONS": "Loading Conversations",
"CANNOT_REPLY": "You cannot reply due to",
"24_HOURS_WINDOW": "24 hour message window restriction",
"NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
"ASSIGN_TO_ME": "Assign to me",
"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
"REPLYING_TO": "You are replying to:",
"REMOVE_SELECTION": "Remove Selection",
"DOWNLOAD": "Download",
"UNKNOWN_FILE_TYPE": "Unknown File",
"SAVE_CONTACT": "Save",
"UPLOADING_ATTACHMENTS": "Uploading attachments...",
"REPLIED_TO_STORY": "Replied to your story",
"UNSUPPORTED_MESSAGE": "This message is unsupported.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
"SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
"NO_RESPONSE": "No response",
"RATING_TITLE": "Rating",
"FEEDBACK_TITLE": "Feedback",
"REPLY_MESSAGE_NOT_FOUND": "Message not available",
"CARD": {
"SHOW_LABELS": "Show labels",
"HIDE_LABELS": "Hide labels"
},
"HEADER": {
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
"SNOOZED_UNTIL": "Snoozed until",
"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
"SLA_STATUS": {
"FRT": "FRT {status}",
"NRT": "NRT {status}",
"RT": "RT {status}",
"MISSED": "missed",
"DUE": "due"
}
},
"RESOLVE_DROPDOWN": {
"MARK_PENDING": "Mark as pending",
"SNOOZE_UNTIL": "Snooze",
"SNOOZE": {
"TITLE": "Snooze until",
"NEXT_REPLY": "Next reply",
"TOMORROW": "Tomorrow",
"NEXT_WEEK": "Next week"
}
},
"CUSTOM_SNOOZE": {
"TITLE": "Snooze until",
"APPLY": "Snooze",
"CANCEL": "Cancel"
},
"PRIORITY": {
"TITLE": "Priority",
"OPTIONS": {
"NONE": "None",
"URGENT": "Urgent",
"HIGH": "High",
"MEDIUM": "Medium",
"LOW": "Low"
},
"CHANGE_PRIORITY": {
"SELECT_PLACEHOLDER": "None",
"INPUT_PLACEHOLDER": "Select priority",
"NO_RESULTS": "No results found",
"SUCCESSFUL": "Changed priority of conversation id %{conversationId} to %{priority}",
"FAILED": "Couldn't change priority. Please try again."
}
},
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
"MARK_AS_UNREAD": "Mark as unread",
"REOPEN": "Reopen conversation",
"SNOOZE": {
"TITLE": "Snooze",
"NEXT_REPLY": "Until next reply",
"TOMORROW": "Until tomorrow",
"NEXT_WEEK": "Until next week"
},
"ASSIGN_AGENT": "Assign agent",
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
"FAILED": "Couldn't assign agent. Please try again."
},
"LABEL_ASSIGNMENT": {
"SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
"FAILED": "Couldn't assign label. Please try again."
},
"TEAM_ASSIGNMENT": {
"SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
"FAILED": "Couldn't assign team. Please try again."
}
}
},
"FOOTER": {
"MESSAGE_SIGN_TOOLTIP": "Message signature",
"ENABLE_SIGN_TOOLTIP": "Enable signature",
"DISABLE_SIGN_TOOLTIP": "Disable signature",
"MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
"PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
"CLICK_HERE": "Click here to update"
},
"REPLYBOX": {
"REPLY": "Reply",
"PRIVATE_NOTE": "Private Note",
"SEND": "Send",
"CREATE": "Add Note",
"INSERT_READ_MORE": "Read more",
"DISMISS_REPLY": "Dismiss reply",
"REPLYING_TO": "Replying to:",
"TIP_FORMAT_ICON": "Show rich text editor",
"TIP_EMOJI_ICON": "Show emoji selector",
"TIP_ATTACH_ICON": "Attach files",
"TIP_AUDIORECORDER_ICON": "Record audio",
"TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
"TIP_AUDIORECORDER_ERROR": "Could not open the audio",
"DRAG_DROP": "Drag and drop here to attach",
"START_AUDIO_RECORDING": "Start audio recording",
"STOP_AUDIO_RECORDING": "Stop audio recording",
"": "",
"EMAIL_HEAD": {
"TO": "TO",
"ADD_BCC": "Add bcc",
"CC": {
"LABEL": "CC",
"PLACEHOLDER": "Emails separated by commas",
"ERROR": "Please enter valid email addresses"
},
"BCC": {
"LABEL": "BCC",
"PLACEHOLDER": "Emails separated by commas",
"ERROR": "Please enter valid email addresses"
}
},
"UNDEFINED_VARIABLES": {
"TITLE": "Undefined variables",
"MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
"CONFIRM": {
"YES": "Send",
"CANCEL": "Cancel"
}
}
},
"VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
"CHANGE_STATUS": "Conversation status changed",
"CHANGE_STATUS_FAILED": "Conversation status change failed",
"CHANGE_AGENT": "Conversation Assignee changed",
"CHANGE_AGENT_FAILED": "Assignee change failed",
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
"BOT": "Bot",
"SEND_FAILED": "Couldn't send message! Try again",
"TRY_AGAIN": "retry",
"ASSIGNMENT": {
"SELECT_AGENT": "Select Agent",
"REMOVE": "Remove",
"ASSIGN": "Assign"
},
"CONTEXT_MENU": {
"COPY": "Copy",
"REPLY_TO": "Reply to this message",
"DELETE": "Delete",
"CREATE_A_CANNED_RESPONSE": "Add to canned responses",
"TRANSLATE": "Translate",
"COPY_PERMALINK": "Copy link to the message",
"LINK_COPIED": "Message URL copied to the clipboard",
"DELETE_CONFIRMATION": {
"TITLE": "Are you sure you want to delete this message?",
"MESSAGE": "You cannot undo this action",
"DELETE": "Delete",
"CANCEL": "Cancel"
}
}
},
"EMAIL_TRANSCRIPT": {
"TITLE": "Send conversation transcript",
"DESC": "Send a copy of the conversation transcript to the specified email address",
"SUBMIT": "Submit",
"CANCEL": "Cancel",
"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
"SEND_EMAIL_ERROR": "There was an error, please try again",
"FORM": {
"SEND_TO_CONTACT": "Send the transcript to the customer",
"SEND_TO_AGENT": "Send the transcript to the assigned agent",
"SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
"EMAIL": {
"PLACEHOLDER": "Enter an email address",
"ERROR": "Please enter a valid email address"
}
}
},
"ONBOARDING": {
"TITLE": "Hey 👋, Welcome to %{installationName}!",
"DESCRIPTION": "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
"READ_LATEST_UPDATES": "Read our latest updates",
"ALL_CONVERSATION": {
"TITLE": "All your conversations in one place",
"DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
},
"TEAM_MEMBERS": {
"TITLE": "Invite your team members",
"DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
"NEW_LINK": "Click here to invite a team member"
},
"INBOXES": {
"TITLE": "Connect Inboxes",
"DESCRIPTION": "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook page or even your WhatsApp number.",
"NEW_LINK": "Click here to create an inbox"
},
"LABELS": {
"TITLE": "Organize conversations with labels",
"DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
"NEW_LINK": "Click here to create tags"
}
},
"CONVERSATION_SIDEBAR": {
"ASSIGNEE_LABEL": "Assigned Agent",
"SELF_ASSIGN": "Assign to me",
"TEAM_LABEL": "Assigned Team",
"SELECT": {
"PLACEHOLDER": "None"
},
"ACCORDION": {
"CONTACT_DETAILS": "Contact Details",
"CONVERSATION_ACTIONS": "Conversation Actions",
"CONVERSATION_LABELS": "Conversation Labels",
"CONVERSATION_INFO": "Conversation Information",
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros"
}
},
"CONVERSATION_CUSTOM_ATTRIBUTES": {
"ADD_BUTTON_TEXT": "Create attribute",
"NO_RECORDS_FOUND": "No attributes found",
"UPDATE": {
"SUCCESS": "Attribute updated successfully",
"ERROR": "Unable to update attribute. Please try again later"
},
"ADD": {
"TITLE": "Add",
"SUCCESS": "Attribute added successfully",
"ERROR": "Unable to add attribute. Please try again later"
},
"DELETE": {
"SUCCESS": "Attribute deleted successfully",
"ERROR": "Unable to delete attribute. Please try again later"
},
"ATTRIBUTE_SELECT": {
"TITLE": "Add attributes",
"PLACEHOLDER": "Search attributes",
"NO_RESULT": "No attributes found"
}
},
"EMAIL_HEADER": {
"FROM": "From",
"TO": "To",
"BCC": "Bcc",
"CC": "Cc",
"SUBJECT": "Subject"
},
"CONVERSATION_PARTICIPANTS": {
"SIDEBAR_MENU_TITLE": "Participating",
"SIDEBAR_TITLE": "Conversation participants",
"NO_RECORDS_FOUND": "No results found",
"ADD_PARTICIPANTS": "Select participants",
"REMANING_PARTICIPANTS_TEXT": "+%{count} others",
"REMANING_PARTICIPANT_TEXT": "+%{count} other",
"TOTAL_PARTICIPANTS_TEXT": "%{count} people are participating.",
"TOTAL_PARTICIPANT_TEXT": "%{count} person is participating.",
"NO_PARTICIPANTS_TEXT": "No one is participating!.",
"WATCH_CONVERSATION": "Join conversation",
"YOU_ARE_WATCHING": "You are participating",
"API": {
"ERROR_MESSAGE": "Could not update, try again!",
"SUCCESS_MESSAGE": "Participants updated!"
}
},
"TRANSLATE_MODAL": {
"TITLE": "View translated content",
"DESC": "You can view the translated content in each langauge.",
"ORIGINAL_CONTENT": "Original Content",
"TRANSLATED_CONTENT": "Translated Content",
"NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
}
}

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app/javascript/dashboard/i18n/locale/tl/csatMgmt.json Normal file
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{
"CSAT": {
"TITLE": "Rate your conversation",
"PLACEHOLDER": "Tell us more...",
"RATINGS": {
"POOR": "😞 Poor",
"FAIR": "😑 Fair",
"AVERAGE": "😐 Average",
"GOOD": "😀 Good",
"EXCELLENT": "😍 Excellent"
}
}
}

19
app/javascript/dashboard/i18n/locale/tl/datePicker.json Normal file
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{
"DATE_PICKER": {
"APPLY_BUTTON": "Apply",
"CLEAR_BUTTON": "Clear",
"DATE_RANGE_INPUT": {
"START": "Start Date",
"END": "End Date"
},
"DATE_RANGE_OPTIONS": {
"TITLE": "DATE RANGE",
"LAST_7_DAYS": "Last 7 days",
"LAST_30_DAYS": "Last 30 days",
"LAST_3_MONTHS": "Last 3 months",
"LAST_6_MONTHS": "Last 6 months",
"LAST_YEAR": "Last year",
"CUSTOM_RANGE": "Custom date range"
}
}
}

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app/javascript/dashboard/i18n/locale/tl/emoji.json Normal file
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{
"EMOJI": {
"PLACEHOLDER": "Search emojis",
"NOT_FOUND": "No emoji match your search",
"REMOVE": "Remove"
}
}

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app/javascript/dashboard/i18n/locale/tl/general.json Normal file
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{
"GENERAL": {
"SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
}
}

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app/javascript/dashboard/i18n/locale/tl/generalSettings.json Normal file
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{
"GENERAL_SETTINGS": {
"TITLE": "Account settings",
"SUBMIT": "Update settings",
"BACK": "Back",
"DISMISS": "Dismiss",
"UPDATE": {
"ERROR": "Could not update settings, try again!",
"SUCCESS": "Successfully updated account settings"
},
"FORM": {
"ERROR": "Please fix form errors",
"GENERAL_SECTION": {
"TITLE": "General settings",
"NOTE": ""
},
"ACCOUNT_ID": {
"TITLE": "Account ID",
"NOTE": "This ID is required if you are building an API based integration"
},
"NAME": {
"LABEL": "Account name",
"PLACEHOLDER": "Your account name",
"ERROR": "Please enter a valid account name"
},
"LANGUAGE": {
"LABEL": "Site language",
"PLACEHOLDER": "Your account name",
"ERROR": ""
},
"DOMAIN": {
"LABEL": "Incoming Email Domain",
"PLACEHOLDER": "The domain where you will receive the emails",
"ERROR": ""
},
"SUPPORT_EMAIL": {
"LABEL": "Support Email",
"PLACEHOLDER": "Your company's support email",
"ERROR": ""
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Number of days after a ticket should auto resolve if there is no activity",
"PLACEHOLDER": "30",
"ERROR": "Please enter a valid auto resolve duration (minimum 1 day and maximum 999 days)"
},
"FEATURES": {
"INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
"CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
}
},
"UPDATE_CHATWOOT": "An update %{latestChatwootVersion} for Chatwoot is available. Please update your instance.",
"LEARN_MORE": "Learn more",
"PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
"LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
"OPEN_BILLING": "Open billing"
},
"FORMS": {
"MULTISELECT": {
"ENTER_TO_SELECT": "Press enter to select",
"ENTER_TO_REMOVE": "Press enter to remove",
"SELECT_ONE": "Select one",
"SELECT": "Select"
}
},
"NOTIFICATIONS_PAGE": {
"HEADER": "Notifications",
"MARK_ALL_DONE": "Mark All Done",
"DELETE_TITLE": "deleted",
"UNREAD_NOTIFICATION": {
"TITLE": "Unread Notifications",
"ALL_NOTIFICATIONS": "View all notifications",
"LOADING_UNREAD_MESSAGE": "Loading unread notifications...",
"EMPTY_MESSAGE": "You have no unread notifications"
},
"LIST": {
"LOADING_MESSAGE": "Loading notifications...",
"404": "No Notifications",
"TABLE_HEADER": [
"Name",
"Phone Number",
"Conversations",
"Last Contacted"
]
},
"TYPE_LABEL": {
"conversation_creation": "New conversation",
"conversation_assignment": "Conversation Assigned",
"assigned_conversation_new_message": "New Message",
"participating_conversation_new_message": "New Message",
"conversation_mention": "Mention",
"sla_missed_first_response": "SLA Missed",
"sla_missed_next_response": "SLA Missed",
"sla_missed_resolution": "SLA Missed"
}
},
"NETWORK": {
"NOTIFICATION": {
"OFFLINE": "Offline",
"RECONNECTING": "Reconnecting...",
"RECONNECT_SUCCESS": "Reconnected"
},
"BUTTON": {
"REFRESH": "Refresh"
}
},
"COMMAND_BAR": {
"SEARCH_PLACEHOLDER": "Search or jump to",
"SECTIONS": {
"GENERAL": "General",
"REPORTS": "Reports",
"CONVERSATION": "Conversation",
"BULK_ACTIONS": "Bulk Actions",
"CHANGE_ASSIGNEE": "Change Assignee",
"CHANGE_PRIORITY": "Change Priority",
"CHANGE_TEAM": "Change Team",
"SNOOZE_CONVERSATION": "Snooze Conversation",
"ADD_LABEL": "Add label to the conversation",
"REMOVE_LABEL": "Remove label from the conversation",
"SETTINGS": "Settings",
"AI_ASSIST": "AI Assist",
"APPEARANCE": "Appearance",
"SNOOZE_NOTIFICATION": "Snooze Notification"
},
"COMMANDS": {
"GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
"GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
"GO_TO_REPORTS_OVERVIEW": "Go to Reports Overview",
"GO_TO_CONVERSATION_REPORTS": "Go to Conversation Reports",
"GO_TO_AGENT_REPORTS": "Go to Agent Reports",
"GO_TO_LABEL_REPORTS": "Go to Label Reports",
"GO_TO_INBOX_REPORTS": "Go to Inbox Reports",
"GO_TO_TEAM_REPORTS": "Go to Team Reports",
"GO_TO_SETTINGS_AGENTS": "Go to Agent Settings",
"GO_TO_SETTINGS_TEAMS": "Go to Team Settings",
"GO_TO_SETTINGS_INBOXES": "Go to Inbox Settings",
"GO_TO_SETTINGS_LABELS": "Go to Label Settings",
"GO_TO_SETTINGS_CANNED_RESPONSES": "Go to Canned Response Settings",
"GO_TO_SETTINGS_APPLICATIONS": "Go to Application Settings",
"GO_TO_SETTINGS_ACCOUNT": "Go to Account Settings",
"GO_TO_SETTINGS_PROFILE": "Go to Profile Settings",
"GO_TO_NOTIFICATIONS": "Go to Notifications",
"ADD_LABELS_TO_CONVERSATION": "Add label to the conversation",
"ASSIGN_AN_AGENT": "Assign an agent",
"AI_ASSIST": "AI Assist",
"ASSIGN_PRIORITY": "Assign priority",
"ASSIGN_A_TEAM": "Assign a team",
"MUTE_CONVERSATION": "Mute conversation",
"UNMUTE_CONVERSATION": "Unmute conversation",
"REMOVE_LABEL_FROM_CONVERSATION": "Remove label from the conversation",
"REOPEN_CONVERSATION": "Reopen conversation",
"RESOLVE_CONVERSATION": "Resolve conversation",
"SEND_TRANSCRIPT": "Send an email transcript",
"SNOOZE_CONVERSATION": "Snooze Conversation",
"UNTIL_NEXT_REPLY": "Until next reply",
"UNTIL_NEXT_WEEK": "Until next week",
"UNTIL_TOMORROW": "Until tomorrow",
"UNTIL_NEXT_MONTH": "Until next month",
"AN_HOUR_FROM_NOW": "Until an hour from now",
"UNTIL_CUSTOM_TIME": "Custom...",
"CHANGE_APPEARANCE": "Change Appearance",
"LIGHT_MODE": "Light",
"DARK_MODE": "Dark",
"SYSTEM_MODE": "System",
"SNOOZE_NOTIFICATION": "Snooze Notification"
}
},
"DASHBOARD_APPS": {
"LOADING_MESSAGE": "Loading Dashboard App..."
},
"COMMON": {
"OR": "Or",
"CLICK_HERE": "click here"
}
}

486
app/javascript/dashboard/i18n/locale/tl/helpCenter.json Normal file
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{
"HELP_CENTER": {
"HEADER": {
"FILTER": "Filter by",
"SORT": "Sort by",
"LOCALE": "Locale",
"SETTINGS_BUTTON": "Settings",
"NEW_BUTTON": "New Article",
"DROPDOWN_OPTIONS": {
"PUBLISHED": "Published",
"DRAFT": "Draft",
"ARCHIVED": "Archived"
},
"TITLES": {
"ALL_ARTICLES": "All Articles",
"MINE": "My Articles",
"DRAFT": "Draft Articles",
"ARCHIVED": "Archived Articles"
},
"LOCALE_SELECT": {
"TITLE": "Select locale",
"PLACEHOLDER": "Select locale",
"NO_RESULT": "No locale found",
"SEARCH_PLACEHOLDER": "Search locale"
}
},
"EDIT_HEADER": {
"ALL_ARTICLES": "All Articles",
"PUBLISH_BUTTON": "Publish",
"MOVE_TO_ARCHIVE_BUTTON": "Move to archived",
"PREVIEW": "Preview",
"ADD_TRANSLATION": "Add translation",
"OPEN_SIDEBAR": "Open sidebar",
"CLOSE_SIDEBAR": "Close sidebar",
"SAVING": "Saving...",
"SAVED": "Saved"
},
"ARTICLE_EDITOR": {
"IMAGE_UPLOAD": {
"TITLE": "Upload image",
"UPLOADING": "Uploading...",
"SUCCESS": "Image uploaded successfully",
"ERROR": "Error while uploading image",
"ERROR_FILE_SIZE": "Image size should be less than {size}MB",
"ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
"ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
}
},
"ARTICLE_SETTINGS": {
"TITLE": "Article Settings",
"FORM": {
"CATEGORY": {
"LABEL": "Category",
"TITLE": "Select category",
"PLACEHOLDER": "Select category",
"NO_RESULT": "No category found",
"SEARCH_PLACEHOLDER": "Search category"
},
"AUTHOR": {
"LABEL": "Author",
"TITLE": "Select author",
"PLACEHOLDER": "Select author",
"NO_RESULT": "No authors found",
"SEARCH_PLACEHOLDER": "Search author"
},
"META_TITLE": {
"LABEL": "Meta title",
"PLACEHOLDER": "Add a meta title"
},
"META_DESCRIPTION": {
"LABEL": "Meta description",
"PLACEHOLDER": "Add your meta description for better SEO results..."
},
"META_TAGS": {
"LABEL": "Meta tags",
"PLACEHOLDER": "Add meta tags separated by comma..."
}
},
"BUTTONS": {
"ARCHIVE": "Archive article",
"DELETE": "Delete article"
}
},
"ARTICLE_SEARCH_RESULT": {
"UNCATEGORIZED": "Uncategorized",
"SEARCH_RESULTS": "Search results for %{query}",
"EMPTY_TEXT": "Search for articles to insert into replies.",
"SEARCH_LOADER": "Searching...",
"INSERT_ARTICLE": "Insert",
"NO_RESULT": "No articles found",
"COPY_LINK": "Copy article link to clipboard",
"OPEN_LINK": "Open article in new tab",
"PREVIEW_LINK": "Preview article"
},
"PORTAL": {
"HEADER": "Portals",
"DEFAULT": "Default",
"NEW_BUTTON": "New Portal",
"ACTIVE_BADGE": "active",
"CHOOSE_LOCALE_LABEL": "Choose a locale",
"LOADING_MESSAGE": "Loading portals...",
"ARTICLES_LABEL": "articles",
"NO_PORTALS_MESSAGE": "There are no available portals",
"ADD_NEW_LOCALE": "Add a new locale",
"POPOVER": {
"TITLE": "Portals",
"PORTAL_SETTINGS": "Portal settings",
"SUBTITLE": "You have multiple portals and can have different locales for each portal.",
"CANCEL_BUTTON_LABEL": "Cancel",
"CHOOSE_LOCALE_BUTTON": "Choose Locale"
},
"PORTAL_SETTINGS": {
"LIST_ITEM": {
"HEADER": {
"COUNT_LABEL": "articles",
"ADD": "Add locale",
"VISIT": "Visit site",
"SETTINGS": "Settings",
"DELETE": "Delete"
},
"PORTAL_CONFIG": {
"TITLE": "Portal Configurations",
"ITEMS": {
"NAME": "Name",
"DOMAIN": "Custom domain",
"SLUG": "Slug",
"TITLE": "Portal title",
"THEME": "Theme color",
"SUB_TEXT": "Portal sub text"
}
},
"AVAILABLE_LOCALES": {
"TITLE": "Available locales",
"TABLE": {
"NAME": "Locale name",
"CODE": "Locale code",
"ARTICLE_COUNT": "No. of articles",
"CATEGORIES": "No. of categories",
"SWAP": "Swap",
"DELETE": "Delete",
"DEFAULT_LOCALE": "Default"
}
}
},
"DELETE_PORTAL": {
"TITLE": "Delete portal",
"MESSAGE": "Are you sure you want to delete this portal",
"YES": "Yes, delete portal",
"NO": "No, keep portal",
"API": {
"DELETE_SUCCESS": "Portal deleted successfully",
"DELETE_ERROR": "Error while deleting portal"
}
}
},
"EDIT": {
"HEADER_TEXT": "Edit portal",
"TABS": {
"BASIC_SETTINGS": {
"TITLE": "Basic information"
},
"CUSTOMIZATION_SETTINGS": {
"TITLE": "Portal customization"
},
"CATEGORY_SETTINGS": {
"TITLE": "Categories"
},
"LOCALE_SETTINGS": {
"TITLE": "Locales"
}
},
"CATEGORIES": {
"TITLE": "Categories in",
"NEW_CATEGORY": "New category",
"TABLE": {
"NAME": "Name",
"DESCRIPTION": "Description",
"LOCALE": "Locale",
"ARTICLE_COUNT": "No. of articles",
"ACTION_BUTTON": {
"EDIT": "Edit category",
"DELETE": "Delete category"
},
"EMPTY_TEXT": "No categories found"
}
},
"EDIT_BASIC_INFO": {
"BUTTON_TEXT": "Update basic settings"
}
},
"ADD": {
"CREATE_FLOW": [
{
"title": "Help center information",
"route": "new_portal_information",
"body": "Basic information about portal",
"CREATE_BASIC_SETTING_BUTTON": "Create portal basic settings"
},
{
"title": "Help center customization",
"route": "portal_customization",
"body": "Customize portal",
"UPDATE_PORTAL_BUTTON": "Update portal settings"
},
{
"title": "Voila! 🎉",
"route": "portal_finish",
"body": "You're all set!",
"FINISH": "Finish"
}
],
"CREATE_FLOW_PAGE": {
"BACK_BUTTON": "Back",
"BASIC_SETTINGS_PAGE": {
"HEADER": "Create Portal",
"TITLE": "Help center information",
"CREATE_BASIC_SETTING_BUTTON": "Create portal basic settings"
},
"CUSTOMIZATION_PAGE": {
"HEADER": "Portal customisation",
"TITLE": "Help center customization",
"UPDATE_PORTAL_BUTTON": "Update portal settings"
},
"FINISH_PAGE": {
"TITLE": "Voila!🎉 You're all set up!",
"MESSAGE": "You can now see this created portal on your all portals page.",
"FINISH": "Go to all portals page"
}
},
"LOGO": {
"LABEL": "Logo",
"UPLOAD_BUTTON": "Upload logo",
"HELP_TEXT": "This logo will be displayed on the portal header.",
"IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
"IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
"IMAGE_DELETE_ERROR": "Error while deleting logo"
},
"NAME": {
"LABEL": "Name",
"PLACEHOLDER": "Portal name",
"HELP_TEXT": "The name will be used in the public facing portal internally.",
"ERROR": "Name is required"
},
"SLUG": {
"LABEL": "Slug",
"PLACEHOLDER": "Portal slug for urls",
"ERROR": "Slug is required"
},
"DOMAIN": {
"LABEL": "Custom Domain",
"PLACEHOLDER": "Portal custom domain",
"HELP_TEXT": "Add only If you want to use a custom domain for your portals. Eg: %{exampleURL}",
"ERROR": "Enter a valid domain URL"
},
"HOME_PAGE_LINK": {
"LABEL": "Home Page Link",
"PLACEHOLDER": "Portal home page link",
"HELP_TEXT": "The link used to return from the portal to the home page. Eg: %{exampleURL}",
"ERROR": "Enter a valid home page URL"
},
"THEME_COLOR": {
"LABEL": "Portal theme color",
"HELP_TEXT": "This color will show as the theme color for the portal."
},
"PAGE_TITLE": {
"LABEL": "Page Title",
"PLACEHOLDER": "Portal page title",
"HELP_TEXT": "The page title will be used in the public facing portal.",
"ERROR": "Page title is required"
},
"HEADER_TEXT": {
"LABEL": "Header Text",
"PLACEHOLDER": "Portal header text",
"HELP_TEXT": "The Portal header text will be used in the public facing portal.",
"ERROR": "Portal header text is required"
},
"API": {
"SUCCESS_MESSAGE_FOR_BASIC": "Portal created successfully.",
"ERROR_MESSAGE_FOR_BASIC": "Couldn't create the portal. Try again.",
"SUCCESS_MESSAGE_FOR_UPDATE": "Portal updated successfully.",
"ERROR_MESSAGE_FOR_UPDATE": "Couldn't update the portal. Try again."
}
},
"ADD_LOCALE": {
"TITLE": "Add a new locale",
"SUB_TITLE": "This adds a new locale to your available translation list.",
"PORTAL": "Portal",
"LOCALE": {
"LABEL": "Locale",
"PLACEHOLDER": "Choose a locale",
"ERROR": "Locale is required"
},
"BUTTONS": {
"CREATE": "Create locale",
"CANCEL": "Cancel"
},
"API": {
"SUCCESS_MESSAGE": "Locale added successfully",
"ERROR_MESSAGE": "Unable to add locale. Try again."
}
},
"CHANGE_DEFAULT_LOCALE": {
"API": {
"SUCCESS_MESSAGE": "Default locale updated successfully",
"ERROR_MESSAGE": "Unable to update default locale. Try again."
}
},
"DELETE_LOCALE": {
"API": {
"SUCCESS_MESSAGE": "Locale removed from portal successfully",
"ERROR_MESSAGE": "Unable to remove locale from portal. Try again."
}
}
},
"TABLE": {
"LOADING_MESSAGE": "Loading articles...",
"404": "No articles matches your search 🔍",
"NO_ARTICLES": "There are no available articles",
"HEADERS": {
"TITLE": "Title",
"CATEGORY": "Category",
"READ_COUNT": "Views",
"STATUS": "Status",
"LAST_EDITED": "Last edited"
},
"COLUMNS": {
"BY": "by",
"AUTHOR_NOT_AVAILABLE": "Author is not available"
}
},
"EDIT_ARTICLE": {
"LOADING": "Loading article...",
"TITLE_PLACEHOLDER": "Article title goes here",
"CONTENT_PLACEHOLDER": "Write your article here",
"API": {
"ERROR": "Error while saving article"
}
},
"PUBLISH_ARTICLE": {
"API": {
"ERROR": "Error while publishing article",
"SUCCESS": "Article published successfully"
}
},
"ARCHIVE_ARTICLE": {
"API": {
"ERROR": "Error while archiving article",
"SUCCESS": "Article archived successfully"
}
},
"DELETE_ARTICLE": {
"MODAL": {
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete the article?",
"YES": "Yes, Delete",
"NO": "No, Keep it"
}
},
"API": {
"SUCCESS_MESSAGE": "Article deleted successfully",
"ERROR_MESSAGE": "Error while deleting article"
}
},
"CREATE_ARTICLE": {
"ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
},
"SIDEBAR": {
"SEARCH": {
"PLACEHOLDER": "Search for articles"
}
},
"CATEGORY": {
"ADD": {
"TITLE": "Create a category",
"SUB_TITLE": "The category will be used in the public facing portal to categorize articles.",
"PORTAL": "Portal",
"LOCALE": "Locale",
"NAME": {
"LABEL": "Name",
"PLACEHOLDER": "Category name",
"HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
"ERROR": "Name is required"
},
"SLUG": {
"LABEL": "Slug",
"PLACEHOLDER": "Category slug for urls",
"HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
"ERROR": "Slug is required"
},
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Give a short description about the category.",
"ERROR": "Description is required"
},
"BUTTONS": {
"CREATE": "Create category",
"CANCEL": "Cancel"
},
"API": {
"SUCCESS_MESSAGE": "Category created successfully",
"ERROR_MESSAGE": "Unable to create category"
}
},
"EDIT": {
"TITLE": "Edit a category",
"SUB_TITLE": "Editing a category will update the category in the public facing portal.",
"PORTAL": "Portal",
"LOCALE": "Locale",
"NAME": {
"LABEL": "Name",
"PLACEHOLDER": "Category name",
"HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
"ERROR": "Name is required"
},
"SLUG": {
"LABEL": "Slug",
"PLACEHOLDER": "Category slug for urls",
"HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
"ERROR": "Slug is required"
},
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Give a short description about the category.",
"ERROR": "Description is required"
},
"BUTTONS": {
"CREATE": "Update category",
"CANCEL": "Cancel"
},
"API": {
"SUCCESS_MESSAGE": "Category updated successfully",
"ERROR_MESSAGE": "Unable to update category"
}
},
"DELETE": {
"API": {
"SUCCESS_MESSAGE": "Category deleted successfully",
"ERROR_MESSAGE": "Unable to delete category"
}
}
},
"ARTICLE_SEARCH": {
"TITLE": "Search articles",
"PLACEHOLDER": "Search articles",
"NO_RESULT": "No articles found",
"SEARCHING": "Searching...",
"SEARCH_BUTTON": "Search",
"INSERT_ARTICLE": "Insert link",
"IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
"OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
"SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
"PREVIEW_LINK": "Preview article",
"CANCEL": "Close",
"BACK": "Back",
"BACK_RESULTS": "Back to results"
},
"UPGRADE_PAGE": {
"TITLE": "Help Center",
"DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
"SELF_HOSTED_DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Please contact your administrator to enable this feature.",
"BUTTON": {
"LEARN_MORE": "Learn more",
"UPGRADE": "Upgrade"
},
"FEATURES": {
"PORTALS": {
"TITLE": "Multiple portals",
"DESCRIPTION": "Create multiple help center portals for different products using the same account."
},
"LOCALES": {
"TITLE": "Full support for locales",
"DESCRIPTION": "Localize the portal in your language. We support all locales and allow translations for every article."
},
"SEO": {
"TITLE": "SEO-friendly design",
"DESCRIPTION": "Customize your meta tags to improve your visibility on search engines with our SEO-friendly pages."
},
"API": {
"TITLE": "Full API support",
"DESCRIPTION": "Use the portal as a headless CMS with third party front-end frameworks using our APIs."
}
}
}
}
}

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{
"INBOX": {
"LIST": {
"TITLE": "Inbox",
"DISPLAY_DROPDOWN": "Display",
"LOADING": "Fetching notifications",
"404": "There are no active notifications in this group.",
"NO_NOTIFICATIONS": "No notifications",
"NOTE": "Notifications from all subscribed inboxes",
"NO_MESSAGES_AVAILABLE": "Oops! Not able to fetch messages",
"SNOOZED_UNTIL": "Snoozed until",
"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
},
"ACTION_HEADER": {
"SNOOZE": "Snooze notification",
"DELETE": "Delete notification",
"BACK": "Back"
},
"TYPES": {
"CONVERSATION_MENTION": "You have been mentioned in a conversation",
"CONVERSATION_CREATION": "New conversation created",
"CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in",
"SLA_MISSED_FIRST_RESPONSE": "SLA target first response missed for conversation",
"SLA_MISSED_NEXT_RESPONSE": "SLA target next response missed for conversation",
"SLA_MISSED_RESOLUTION": "SLA target resolution missed for conversation"
},
"MENU_ITEM": {
"MARK_AS_READ": "Mark as read",
"MARK_AS_UNREAD": "Mark as unread",
"SNOOZE": "Snooze",
"DELETE": "Delete",
"MARK_ALL_READ": "Mark all as read",
"DELETE_ALL": "Delete all",
"DELETE_ALL_READ": "Delete all read"
},
"DISPLAY_MENU": {
"SORT": "Sort",
"DISPLAY": "Display :",
"SORT_OPTIONS": {
"NEWEST": "Newest",
"OLDEST": "Oldest",
"PRIORITY": "Priority"
},
"DISPLAY_OPTIONS": {
"SNOOZED": "Snoozed",
"READ": "Read",
"LABELS": "Labels",
"CONVERSATION_ID": "Conversation ID"
}
},
"ALERTS": {
"MARK_AS_READ": "Notification marked as read",
"MARK_AS_UNREAD": "Notification marked as unread",
"SNOOZE": "Notification snoozed",
"DELETE": "Notification deleted",
"MARK_ALL_READ": "All notifications marked as read",
"DELETE_ALL": "All notifications deleted",
"DELETE_ALL_READ": "All read notifications deleted"
}
}
}

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{
"INBOX_MGMT": {
"HEADER": "Inboxes",
"SIDEBAR_TXT": "<p><b>Inbox</b></p> <p> When you connect a website or a facebook Page to Chatwoot, it is called an <b>Inbox</b>. You can have unlimited inboxes in your Chatwoot account. </p><p> Click on <b>Add Inbox</b> to connect a website or a Facebook Page. </p><p> In the Dashboard, you can see all the conversations from all your inboxes in a single place and respond to them under the `Conversations` tab. </p><p> You can also see conversations specific to an inbox by clicking on the inbox name on the left pane of the dashboard. </p>",
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
"CLICK_TO_RECONNECT": "Click here to reconnect.",
"LIST": {
"404": "There are no inboxes attached to this account."
},
"CREATE_FLOW": [
{
"title": "Choose Channel",
"route": "settings_inbox_new",
"body": "Choose the provider you want to integrate with Chatwoot."
},
{
"title": "Create Inbox",
"route": "settings_inboxes_page_channel",
"body": "Authenticate your account and create an inbox."
},
{
"title": "Add Agents",
"route": "settings_inboxes_add_agents",
"body": "Add agents to the created inbox."
},
{
"title": "Voilà!",
"route": "settings_inbox_finish",
"body": "You are all set to go!"
}
],
"ADD": {
"CHANNEL_NAME": {
"LABEL": "Inbox Name",
"PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
"ERROR": "Please enter a valid inbox name"
},
"WEBSITE_NAME": {
"LABEL": "Website Name",
"PLACEHOLDER": "Enter your website name (eg: Acme Inc)"
},
"FB": {
"HELP": "PS: By signing in, we only get access to your Page's messages. Your private messages can never be accessed by Chatwoot.",
"CHOOSE_PAGE": "Choose Page",
"CHOOSE_PLACEHOLDER": "Select a page from the list",
"INBOX_NAME": "Inbox Name",
"ADD_NAME": "Add a name for your inbox",
"PICK_NAME": "Pick a Name for your Inbox",
"PICK_A_VALUE": "Pick a value"
},
"TWITTER": {
"HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
"ERROR_MESSAGE": "There was an error connecting to Twitter, please try again",
"TWEETS": {
"ENABLE": "Create conversations from mentioned Tweets"
}
},
"WEBSITE_CHANNEL": {
"TITLE": "Website channel",
"DESC": "Create a channel for your website and start supporting your customers via our website widget.",
"LOADING_MESSAGE": "Creating Website Support Channel",
"CHANNEL_AVATAR": {
"LABEL": "Channel Avatar"
},
"CHANNEL_WEBHOOK_URL": {
"LABEL": "Webhook URL",
"PLACEHOLDER": "Please enter your Webhook URL",
"ERROR": "Please enter a valid URL"
},
"CHANNEL_DOMAIN": {
"LABEL": "Website Domain",
"PLACEHOLDER": "Enter your website domain (eg: acme.com)"
},
"CHANNEL_WELCOME_TITLE": {
"LABEL": "Welcome Heading",
"PLACEHOLDER": "Hi there !"
},
"CHANNEL_WELCOME_TAGLINE": {
"LABEL": "Welcome Tagline",
"PLACEHOLDER": "We make it simple to connect with us. Ask us anything, or share your feedback."
},
"CHANNEL_GREETING_MESSAGE": {
"LABEL": "Channel greeting message",
"PLACEHOLDER": "Acme Inc typically replies in a few hours."
},
"CHANNEL_GREETING_TOGGLE": {
"LABEL": "Enable channel greeting",
"HELP_TEXT": "Auto-send greeting messages when customers start a conversation and send their first message.",
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"REPLY_TIME": {
"TITLE": "Set Reply time",
"IN_A_FEW_MINUTES": "In a few minutes",
"IN_A_FEW_HOURS": "In a few hours",
"IN_A_DAY": "In a day",
"HELP_TEXT": "This reply time will be displayed on the live chat widget"
},
"WIDGET_COLOR": {
"LABEL": "Widget Color",
"PLACEHOLDER": "Update the widget color used in widget"
},
"SUBMIT_BUTTON": "Create inbox",
"API": {
"ERROR_MESSAGE": "We were not able to create a website channel, please try again"
}
},
"TWILIO": {
"TITLE": "Twilio SMS/WhatsApp Channel",
"DESC": "Integrate Twilio and start supporting your customers via SMS or WhatsApp.",
"ACCOUNT_SID": {
"LABEL": "Account SID",
"PLACEHOLDER": "Please enter your Twilio Account SID",
"ERROR": "This field is required"
},
"API_KEY": {
"USE_API_KEY": "Use API Key Authentication",
"LABEL": "API Key SID",
"PLACEHOLDER": "Please enter your API Key SID",
"ERROR": "This field is required"
},
"API_KEY_SECRET": {
"LABEL": "API Key Secret",
"PLACEHOLDER": "Please enter your API Key Secret",
"ERROR": "This field is required"
},
"MESSAGING_SERVICE_SID": {
"LABEL": "Messaging Service SID",
"PLACEHOLDER": "Please enter your Twilio Messaging Service SID",
"ERROR": "This field is required",
"USE_MESSAGING_SERVICE": "Use a Twilio Messaging Service"
},
"CHANNEL_TYPE": {
"LABEL": "Channel Type",
"ERROR": "Please select your Channel Type"
},
"AUTH_TOKEN": {
"LABEL": "Auth Token",
"PLACEHOLDER": "Please enter your Twilio Auth Token",
"ERROR": "This field is required"
},
"CHANNEL_NAME": {
"LABEL": "Inbox Name",
"PLACEHOLDER": "Please enter a inbox name",
"ERROR": "This field is required"
},
"PHONE_NUMBER": {
"LABEL": "Phone Number",
"PLACEHOLDER": "Please enter the phone number from which message will be sent.",
"ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
},
"API_CALLBACK": {
"TITLE": "Callback URL",
"SUBTITLE": "You have to configure the message callback URL in Twilio with the URL mentioned here."
},
"SUBMIT_BUTTON": "Create Twilio Channel",
"API": {
"ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
}
},
"SMS": {
"TITLE": "SMS Channel",
"DESC": "Start supporting your customers via SMS.",
"PROVIDERS": {
"LABEL": "API Provider",
"TWILIO": "Twilio",
"BANDWIDTH": "Bandwidth"
},
"API": {
"ERROR_MESSAGE": "We were not able to save the SMS channel"
},
"BANDWIDTH": {
"ACCOUNT_ID": {
"LABEL": "Account ID",
"PLACEHOLDER": "Please enter your Bandwidth Account ID",
"ERROR": "This field is required"
},
"API_KEY": {
"LABEL": "API Key",
"PLACEHOLDER": "Please enter your Bandwidth API Key",
"ERROR": "This field is required"
},
"API_SECRET": {
"LABEL": "API Secret",
"PLACEHOLDER": "Please enter your Bandwidth API Secret",
"ERROR": "This field is required"
},
"APPLICATION_ID": {
"LABEL": "Application ID",
"PLACEHOLDER": "Please enter your Bandwidth Application ID",
"ERROR": "This field is required"
},
"INBOX_NAME": {
"LABEL": "Inbox Name",
"PLACEHOLDER": "Please enter a inbox name",
"ERROR": "This field is required"
},
"PHONE_NUMBER": {
"LABEL": "Phone number",
"PLACEHOLDER": "Please enter the phone number from which message will be sent.",
"ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
},
"SUBMIT_BUTTON": "Create Bandwidth Channel",
"API": {
"ERROR_MESSAGE": "We were not able to authenticate Bandwidth credentials, please try again"
},
"API_CALLBACK": {
"TITLE": "Callback URL",
"SUBTITLE": "You have to configure the message callback URL in Bandwidth with the URL mentioned here."
}
}
},
"WHATSAPP": {
"TITLE": "WhatsApp Channel",
"DESC": "Start supporting your customers via WhatsApp.",
"PROVIDERS": {
"LABEL": "API Provider",
"TWILIO": "Twilio",
"WHATSAPP_CLOUD": "WhatsApp Cloud",
"360_DIALOG": "360Dialog"
},
"INBOX_NAME": {
"LABEL": "Inbox Name",
"PLACEHOLDER": "Please enter an inbox name",
"ERROR": "This field is required"
},
"PHONE_NUMBER": {
"LABEL": "Phone number",
"PLACEHOLDER": "Please enter the phone number from which message will be sent.",
"ERROR": "Please provide a valid phone number that starts with a `+` sign and does not contain any spaces."
},
"PHONE_NUMBER_ID": {
"LABEL": "Phone number ID",
"PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
"ERROR": "Please enter a valid value."
},
"BUSINESS_ACCOUNT_ID": {
"LABEL": "Business Account ID",
"PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
"ERROR": "Please enter a valid value."
},
"WEBHOOK_VERIFY_TOKEN": {
"LABEL": "Webhook Verify Token",
"PLACEHOLDER": "Enter a verify token which you want to configure for Facebook webhooks.",
"ERROR": "Please enter a valid value."
},
"API_KEY": {
"LABEL": "API key",
"SUBTITLE": "Configure the WhatsApp API key.",
"PLACEHOLDER": "API key",
"ERROR": "Please enter a valid value."
},
"API_CALLBACK": {
"TITLE": "Callback URL",
"SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
"WEBHOOK_URL": "Webhook URL",
"WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
},
"SUBMIT_BUTTON": "Create WhatsApp Channel",
"API": {
"ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
}
},
"API_CHANNEL": {
"TITLE": "API Channel",
"DESC": "Integrate with API channel and start supporting your customers.",
"CHANNEL_NAME": {
"LABEL": "Channel Name",
"PLACEHOLDER": "Please enter a channel name",
"ERROR": "This field is required"
},
"WEBHOOK_URL": {
"LABEL": "Webhook URL",
"SUBTITLE": "Configure the URL where you want to receive callbacks on events.",
"PLACEHOLDER": "Webhook URL"
},
"SUBMIT_BUTTON": "Create API Channel",
"API": {
"ERROR_MESSAGE": "We were not able to save the api channel"
}
},
"EMAIL_CHANNEL": {
"TITLE": "Email Channel",
"DESC": "Integrate your email inbox.",
"CHANNEL_NAME": {
"LABEL": "Channel Name",
"PLACEHOLDER": "Please enter a channel name",
"ERROR": "This field is required"
},
"EMAIL": {
"LABEL": "Email",
"SUBTITLE": "Provide the email address where your customers send support requests.",
"PLACEHOLDER": "Email"
},
"SUBMIT_BUTTON": "Create Email Channel",
"API": {
"ERROR_MESSAGE": "We were not able to save the email channel"
},
"FINISH_MESSAGE": "Start forwarding your emails to the following email address."
},
"LINE_CHANNEL": {
"TITLE": "LINE Channel",
"DESC": "Integrate with LINE channel and start supporting your customers.",
"CHANNEL_NAME": {
"LABEL": "Channel Name",
"PLACEHOLDER": "Please enter a channel name",
"ERROR": "This field is required"
},
"LINE_CHANNEL_ID": {
"LABEL": "LINE Channel ID",
"PLACEHOLDER": "LINE Channel ID"
},
"LINE_CHANNEL_SECRET": {
"LABEL": "LINE Channel Secret",
"PLACEHOLDER": "LINE Channel Secret"
},
"LINE_CHANNEL_TOKEN": {
"LABEL": "LINE Channel Token",
"PLACEHOLDER": "LINE Channel Token"
},
"SUBMIT_BUTTON": "Create LINE Channel",
"API": {
"ERROR_MESSAGE": "We were not able to save the LINE channel"
},
"API_CALLBACK": {
"TITLE": "Callback URL",
"SUBTITLE": "You have to configure the webhook URL in LINE application with the URL mentioned here."
}
},
"TELEGRAM_CHANNEL": {
"TITLE": "Telegram Channel",
"DESC": "Integrate with Telegram channel and start supporting your customers.",
"BOT_TOKEN": {
"LABEL": "Bot Token",
"SUBTITLE": "Configure the bot token you have obtained from Telegram BotFather.",
"PLACEHOLDER": "Bot Token"
},
"SUBMIT_BUTTON": "Create Telegram Channel",
"API": {
"ERROR_MESSAGE": "We were not able to save the telegram channel"
}
},
"AUTH": {
"TITLE": "Choose a channel",
"DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
},
"AGENTS": {
"TITLE": "Agents",
"DESC": "Here you can add agents to manage your newly created inbox. Only these selected agents will have access to your inbox. Agents which are not part of this inbox will not be able to see or respond to messages in this inbox when they login. <br> <b>PS:</b> As an administrator, if you need access to all inboxes, you should add yourself as agent to all inboxes that you create.",
"VALIDATION_ERROR": "Add at least one agent to your new Inbox",
"PICK_AGENTS": "Pick agents for the inbox"
},
"DETAILS": {
"TITLE": "Inbox Details",
"DESC": "From the dropdown below, select the Facebook Page you want to connect to Chatwoot. You can also give a custom name to your inbox for better identification."
},
"FINISH": {
"TITLE": "Nailed It!",
"DESC": "You have successfully finished integrating your Facebook Page with Chatwoot. Next time a customer messages your Page, the conversation will automatically appear on your inbox.<br>We are also providing you with a widget script that you can easily add to your website. Once this is live on your website, customers can message you right from your website without the help of any external tool and the conversation will appear right here, on Chatwoot.<br>Cool, huh? Well, we sure try to be :)"
},
"EMAIL_PROVIDER": {
"TITLE": "Select your email provider",
"DESCRIPTION": "Select an email provider from the list below. If you don't see your email provider in the list, you can select the other provider option and provide the IMAP and SMTP Credentials."
},
"MICROSOFT": {
"TITLE": "Microsoft Email",
"DESCRIPTION": "Click on the Sign in with Microsoft button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
"EMAIL_PLACEHOLDER": "Enter email address",
"SIGN_IN": "Sign in with Microsoft",
"HELP": "To add your Microsoft account as a channel, you need to authenticate your Microsoft account by clicking on 'Sign in with Microsoft' ",
"ERROR_MESSAGE": "There was an error connecting to Microsoft, please try again"
}
},
"DETAILS": {
"LOADING_FB": "Authenticating you with Facebook...",
"ERROR_FB_AUTH": "Something went wrong, Please refresh page...",
"ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
"ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
"CREATING_CHANNEL": "Creating your Inbox...",
"TITLE": "Configure Inbox Details",
"DESC": ""
},
"AGENTS": {
"BUTTON_TEXT": "Add agents",
"ADD_AGENTS": "Adding Agents to your Inbox..."
},
"FINISH": {
"TITLE": "Your Inbox is ready!",
"MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting",
"BUTTON_TEXT": "Take me there",
"MORE_SETTINGS": "More settings",
"WEBSITE_SUCCESS": "You have successfully finished creating a website channel. Copy the code shown below and paste it on your website. Next time a customer use the live chat, the conversation will automatically appear on your inbox."
},
"REAUTH": "Reauthorize",
"VIEW": "View",
"EDIT": {
"API": {
"SUCCESS_MESSAGE": "Inbox settings updated successfully",
"AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto assignment updated successfully",
"ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
},
"EMAIL_COLLECT_BOX": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"ENABLE_CSAT": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"SENDER_NAME_SECTION": {
"TITLE": "Sender name",
"SUB_TEXT": "Select the name shown to your customer when they receive emails from your agents.",
"FOR_EG": "For eg:",
"FRIENDLY": {
"TITLE": "Friendly",
"FROM": "from",
"SUBTITLE": "Add the name of the agent who sent the reply in the sender name to make it friendly."
},
"PROFESSIONAL": {
"TITLE": "Professional",
"SUBTITLE": "Use only the configured business name as the sender name in the email header."
},
"BUSINESS_NAME": {
"BUTTON_TEXT": "+ Configure your business name",
"PLACEHOLDER": "Enter your business name",
"SAVE_BUTTON_TEXT": "Save"
}
},
"ALLOW_MESSAGES_AFTER_RESOLVED": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"ENABLE_CONTINUITY_VIA_EMAIL": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"LOCK_TO_SINGLE_CONVERSATION": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"ENABLE_HMAC": {
"LABEL": "Enable"
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete ",
"PLACE_HOLDER": "Please type {inboxName} to confirm",
"YES": "Yes, Delete ",
"NO": "No, Keep "
},
"API": {
"SUCCESS_MESSAGE": "Inbox deleted successfully",
"ERROR_MESSAGE": "Could not delete inbox. Please try again later.",
"AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
"AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
}
},
"TABS": {
"SETTINGS": "Settings",
"COLLABORATORS": "Collaborators",
"CONFIGURATION": "Configuration",
"CAMPAIGN": "Campaigns",
"PRE_CHAT_FORM": "Pre Chat Form",
"BUSINESS_HOURS": "Business Hours",
"WIDGET_BUILDER": "Widget Builder",
"BOT_CONFIGURATION": "Bot Configuration"
},
"SETTINGS": "Settings",
"FEATURES": {
"LABEL": "Features",
"DISPLAY_FILE_PICKER": "Display file picker on the widget",
"DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget",
"ALLOW_END_CONVERSATION": "Allow users to end conversation from the widget",
"USE_INBOX_AVATAR_FOR_BOT": "Use inbox name and avatar for the bot"
},
"SETTINGS_POPUP": {
"MESSENGER_HEADING": "Messenger Script",
"MESSENGER_SUB_HEAD": "Place this button inside your body tag",
"INBOX_AGENTS": "Agents",
"INBOX_AGENTS_SUB_TEXT": "Add or remove agents from this inbox",
"AGENT_ASSIGNMENT": "Conversation Assignment",
"AGENT_ASSIGNMENT_SUB_TEXT": "Update conversation assignment settings",
"UPDATE": "Update",
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
"AUTO_ASSIGNMENT": "Enable auto assignment",
"ENABLE_CSAT": "Enable CSAT",
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation",
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Enable or disable multiple conversations for the same contact in this inbox",
"INBOX_UPDATE_TITLE": "Inbox Settings",
"INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
"AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
"HMAC_VERIFICATION": "User Identity Validation",
"HMAC_DESCRIPTION": "With this key you can generate a secret token that can be used to verify the identity of your users.",
"HMAC_LINK_TO_DOCS": "You can read more here.",
"HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
"HMAC_MANDATORY_DESCRIPTION": "If enabled, requests that cannot be verified will be rejected.",
"INBOX_IDENTIFIER": "Inbox Identifier",
"INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
"FORWARD_EMAIL_TITLE": "Forward to Email",
"FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
"ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
"ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
"WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
"WHATSAPP_SECTION_UPDATE_SUBHEADER": "Enter the new API key to be used for the integration with the WhatsApp APIs.",
"WHATSAPP_SECTION_TITLE": "API Key",
"WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
"WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
"WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
"WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
"WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
"UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
},
"HELP_CENTER": {
"LABEL": "Help Center",
"PLACEHOLDER": "Select Help Center",
"SELECT_PLACEHOLDER": "Select Help Center",
"REMOVE": "Remove Help Center",
"SUB_TEXT": "Attach a Help Center with the inbox"
},
"AUTO_ASSIGNMENT": {
"MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
"MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
"MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
},
"FACEBOOK_REAUTHORIZE": {
"TITLE": "Reauthorize",
"SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
"MESSAGE_SUCCESS": "Reconnection successful",
"MESSAGE_ERROR": "There was an error, please try again"
},
"PRE_CHAT_FORM": {
"DESCRIPTION": "Pre chat forms enable you to capture user information before they start conversation with you.",
"SET_FIELDS": "Pre chat form fields",
"SET_FIELDS_HEADER": {
"FIELDS": "Fields",
"LABEL": "Label",
"PLACE_HOLDER": "Placeholder",
"KEY": "Key",
"TYPE": "Type",
"REQUIRED": "Required"
},
"ENABLE": {
"LABEL": "Enable pre chat form",
"OPTIONS": {
"ENABLED": "Yes",
"DISABLED": "No"
}
},
"PRE_CHAT_MESSAGE": {
"LABEL": "Pre chat message",
"PLACEHOLDER": "This message would be visible to the users along with the form"
},
"REQUIRE_EMAIL": {
"LABEL": "Visitors should provide their name and email address before starting the chat"
}
},
"BUSINESS_HOURS": {
"TITLE": "Set your availability",
"SUBTITLE": "Set your availability on your livechat widget",
"WEEKLY_TITLE": "Set your weekly hours",
"TIMEZONE_LABEL": "Select timezone",
"UPDATE": "Update business hours settings",
"TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
"UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
"TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
"DAY": {
"ENABLE": "Enable availability for this day",
"UNAVAILABLE": "Unavailable",
"HOURS": "hours",
"VALIDATION_ERROR": "Starting time should be before closing time.",
"CHOOSE": "Choose"
},
"ALL_DAY": "All-Day"
},
"IMAP": {
"TITLE": "IMAP",
"SUBTITLE": "Set your IMAP details",
"NOTE_TEXT": "To enable SMTP, please configure IMAP.",
"UPDATE": "Update IMAP settings",
"TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
"TOGGLE_HELP": "Enabling IMAP will help the user to receive email",
"EDIT": {
"SUCCESS_MESSAGE": "IMAP settings updated successfully",
"ERROR_MESSAGE": "Unable to update IMAP settings"
},
"ADDRESS": {
"LABEL": "Address",
"PLACE_HOLDER": "Address (Eg: imap.gmail.com)"
},
"PORT": {
"LABEL": "Port",
"PLACE_HOLDER": "Port"
},
"LOGIN": {
"LABEL": "Login",
"PLACE_HOLDER": "Login"
},
"PASSWORD": {
"LABEL": "Password",
"PLACE_HOLDER": "Password"
},
"ENABLE_SSL": "Enable SSL"
},
"MICROSOFT": {
"TITLE": "Microsoft",
"SUBTITLE": "Reauthorize your MICROSOFT account"
},
"SMTP": {
"TITLE": "SMTP",
"SUBTITLE": "Set your SMTP details",
"UPDATE": "Update SMTP settings",
"TOGGLE_AVAILABILITY": "Enable SMTP configuration for this inbox",
"TOGGLE_HELP": "Enabling SMTP will help the user to send email",
"EDIT": {
"SUCCESS_MESSAGE": "SMTP settings updated successfully",
"ERROR_MESSAGE": "Unable to update SMTP settings"
},
"ADDRESS": {
"LABEL": "Address",
"PLACE_HOLDER": "Address (Eg: smtp.gmail.com)"
},
"PORT": {
"LABEL": "Port",
"PLACE_HOLDER": "Port"
},
"LOGIN": {
"LABEL": "Login",
"PLACE_HOLDER": "Login"
},
"PASSWORD": {
"LABEL": "Password",
"PLACE_HOLDER": "Password"
},
"DOMAIN": {
"LABEL": "Domain",
"PLACE_HOLDER": "Domain"
},
"ENCRYPTION": "Encryption",
"SSL_TLS": "SSL/TLS",
"START_TLS": "STARTTLS",
"OPEN_SSL_VERIFY_MODE": "Open SSL Verify Mode",
"AUTH_MECHANISM": "Authentication"
},
"NOTE": "Note: ",
"WIDGET_BUILDER": {
"WIDGET_OPTIONS": {
"AVATAR": {
"LABEL": "Website Avatar",
"DELETE": {
"API": {
"SUCCESS_MESSAGE": "Avatar deleted successfully",
"ERROR_MESSAGE": "There was an error, please try again"
}
}
},
"WEBSITE_NAME": {
"LABEL": "Website Name",
"PLACE_HOLDER": "Enter your website name (eg: Acme Inc)",
"ERROR": "Please enter a valid website name"
},
"WELCOME_HEADING": {
"LABEL": "Welcome Heading",
"PLACE_HOLDER": "Hi there!"
},
"WELCOME_TAGLINE": {
"LABEL": "Welcome Tagline",
"PLACE_HOLDER": "We make it simple to connect with us. Ask us anything, or share your feedback."
},
"REPLY_TIME": {
"LABEL": "Reply Time",
"IN_A_FEW_MINUTES": "In a few minutes",
"IN_A_FEW_HOURS": "In a few hours",
"IN_A_DAY": "In a day"
},
"WIDGET_COLOR_LABEL": "Widget Color",
"WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position",
"WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type",
"WIDGET_BUBBLE_LAUNCHER_TITLE": {
"DEFAULT": "Chat with us",
"LABEL": "Widget Bubble Launcher Title",
"PLACE_HOLDER": "Chat with us"
},
"UPDATE": {
"BUTTON_TEXT": "Update Widget Settings",
"API": {
"SUCCESS_MESSAGE": "Widget settings updated successfully",
"ERROR_MESSAGE": "Unable to update widget settings"
}
},
"WIDGET_VIEW_OPTION": {
"PREVIEW": "Preview",
"SCRIPT": "Script"
},
"WIDGET_BUBBLE_POSITION": {
"LEFT": "Left",
"RIGHT": "Right"
},
"WIDGET_BUBBLE_TYPE": {
"STANDARD": "Standard",
"EXPANDED_BUBBLE": "Expanded Bubble"
}
},
"WIDGET_SCREEN": {
"DEFAULT": "Default",
"CHAT": "Chat"
},
"REPLY_TIME": {
"IN_A_FEW_MINUTES": "Typically replies in a few minutes",
"IN_A_FEW_HOURS": "Typically replies in a few hours",
"IN_A_DAY": "Typically replies in a day"
},
"FOOTER": {
"START_CONVERSATION_BUTTON_TEXT": "Start Conversation",
"CHAT_INPUT_PLACEHOLDER": "Type your message"
},
"BODY": {
"TEAM_AVAILABILITY": {
"ONLINE": "We are Online",
"OFFLINE": "We are away at the moment"
},
"USER_MESSAGE": "Hi",
"AGENT_MESSAGE": "Hello"
},
"BRANDING_TEXT": "Powered by Chatwoot",
"SCRIPT_SETTINGS": "\n window.chatwootSettings = {options};"
},
"EMAIL_PROVIDERS": {
"MICROSOFT": "Microsoft",
"OTHER_PROVIDERS": "Other Providers"
}
}
}

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{
"INTEGRATION_APPS": {
"FETCHING": "Fetching Integrations",
"NO_HOOK_CONFIGURED": "There are no %{integrationId} integrations configured in this account.",
"HEADER": "Applications",
"STATUS": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"CONFIGURE": "Configure",
"ADD_BUTTON": "Add a new hook",
"DELETE": {
"TITLE": {
"INBOX": "Confirm deletion",
"ACCOUNT": "Disconnect"
},
"MESSAGE": {
"INBOX": "Are you sure to delete?",
"ACCOUNT": "Are you sure to disconnect?"
},
"CONFIRM_BUTTON_TEXT": {
"INBOX": "Yes, Delete",
"ACCOUNT": "Yes, Disconnect"
},
"CANCEL_BUTTON_TEXT": "Cancel",
"API": {
"SUCCESS_MESSAGE": "Hook deleted successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
}
},
"LIST": {
"FETCHING": "Fetching integration hooks",
"INBOX": "Inbox",
"DELETE": {
"BUTTON_TEXT": "Delete"
}
},
"ADD": {
"FORM": {
"INBOX": {
"LABEL": "Select Inbox",
"PLACEHOLDER": "Select Inbox"
},
"SUBMIT": "Create",
"CANCEL": "Cancel"
},
"API": {
"SUCCESS_MESSAGE": "Integration hook added successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
}
},
"CONNECT": {
"BUTTON_TEXT": "Connect"
},
"DISCONNECT": {
"BUTTON_TEXT": "Disconnect"
},
"SIDEBAR_DESCRIPTION": {
"DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with %{installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
}
}
}

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{
"INTEGRATION_SETTINGS": {
"HEADER": "Integrations",
"WEBHOOK": {
"SUBSCRIBED_EVENTS": "Subscribed Events",
"FORM": {
"CANCEL": "Cancel",
"DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.",
"SUBSCRIPTIONS": {
"LABEL": "Events",
"EVENTS": {
"CONVERSATION_CREATED": "Conversation Created",
"CONVERSATION_STATUS_CHANGED": "Conversation Status Changed",
"CONVERSATION_UPDATED": "Conversation Updated",
"MESSAGE_CREATED": "Message created",
"MESSAGE_UPDATED": "Message updated",
"WEBWIDGET_TRIGGERED": "Live chat widget opened by the user",
"CONTACT_CREATED": "Contact created",
"CONTACT_UPDATED": "Contact updated"
}
},
"END_POINT": {
"LABEL": "Webhook URL",
"PLACEHOLDER": "Example: %{webhookExampleURL}",
"ERROR": "Please enter a valid URL"
},
"EDIT_SUBMIT": "Update webhook",
"ADD_SUBMIT": "Create webhook"
},
"TITLE": "Webhook",
"CONFIGURE": "Configure",
"HEADER": "Webhook settings",
"HEADER_BTN_TXT": "Add new webhook",
"LOADING": "Fetching attached webhooks",
"SEARCH_404": "There are no items matching this query",
"SIDEBAR_TXT": "<p><b>Webhooks</b> </p> <p>Webhooks are HTTP callbacks which can be defined for every account. They are triggered by events like message creation in Chatwoot. You can create more than one webhook for this account. <br /><br /> For creating a <b>webhook</b>, click on the <b>Add new webhook</b> button. You can also remove any existing webhook by clicking on the Delete button.</p>",
"LIST": {
"404": "There are no webhooks configured for this account.",
"TITLE": "Manage webhooks",
"TABLE_HEADER": [
"Webhook endpoint",
"Actions"
]
},
"EDIT": {
"BUTTON_TEXT": "Edit",
"TITLE": "Edit webhook",
"API": {
"SUCCESS_MESSAGE": "Webhook configuration updated successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
}
},
"ADD": {
"CANCEL": "Cancel",
"TITLE": "Add new webhook",
"API": {
"SUCCESS_MESSAGE": "Webhook configuration added successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Webhook deleted successfully",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
},
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete the webhook? (%{webhookURL})",
"YES": "Yes, Delete ",
"NO": "No, Keep it"
}
}
},
"SLACK": {
"DELETE": "Delete",
"DELETE_CONFIRMATION": {
"TITLE": "Delete the integration",
"MESSAGE": "Are you sure you want to delete the integration? Doing so will result in the loss of access to conversations on your Slack workspace."
},
"HELP_TEXT": {
"TITLE": "How to use the Slack Integration?",
"BODY": "With this integration, all of your incoming conversations will be synced to the ***%{selectedChannelName}*** channel in your Slack workspace. You can manage all your customer conversations right within the channel and never miss a message.\n\nHere are the main features of the integration:\n\n**Respond to conversations from within Slack:** To respond to a conversation in the ***%{selectedChannelName}*** Slack channel, simply type out your message and send it as a thread. This will create a response back to the customer through Chatwoot. It's that simple!\n\n **Create private notes:** If you want to create private notes instead of replies, start your message with ***`note:`***. This ensures that your message is kept private and won't be visible to the customer.\n\n**Associate an agent profile:** If the person who replied on Slack has an agent profile in Chatwoot under the same email, the replies will be associated with that agent profile automatically. This means you can easily track who said what and when. On the other hand, when the replier doesn't have an associated agent profile, the replies will appear from the bot profile to the customer.",
"SELECTED": "selected"
},
"SELECT_CHANNEL": {
"OPTION_LABEL": "Select a channel",
"UPDATE": "Update",
"BUTTON_TEXT": "Connect channel",
"DESCRIPTION": "Your Slack workspace is now linked with Chatwoot. However, the integration is currently inactive. To activate the integration and connect a channel to Chatwoot, please click the button below.\n\n**Note:** If you are attempting to connect a private channel, add the Chatwoot app to the Slack channel before proceeding with this step.",
"ATTENTION_REQUIRED": "Attention required",
"EXPIRED": "Your Slack integration has expired. To continue receiving messages on Slack, please delete the integration and connect your workspace again."
},
"UPDATE_ERROR": "There was an error updating the integration, please try again",
"UPDATE_SUCCESS": "The channel is connected successfully",
"FAILED_TO_FETCH_CHANNELS": "There was an error fetching the channels from Slack, please try again"
},
"DYTE": {
"CLICK_HERE_TO_JOIN": "Click here to join",
"LEAVE_THE_ROOM": "Leave the room",
"START_VIDEO_CALL_HELP_TEXT": "Start a new video call with the customer",
"JOIN_ERROR": "There was an error joining the call, please try again",
"CREATE_ERROR": "There was an error creating a meeting link, please try again"
},
"OPEN_AI": {
"AI_ASSIST": "AI Assist",
"WITH_AI": " %{option} with AI ",
"OPTIONS": {
"REPLY_SUGGESTION": "Reply Suggestion",
"SUMMARIZE": "Summarize",
"REPHRASE": "Improve Writing",
"FIX_SPELLING_GRAMMAR": "Fix Spelling and Grammar",
"SHORTEN": "Shorten",
"EXPAND": "Expand",
"MAKE_FRIENDLY": "Change message tone to friendly",
"MAKE_FORMAL": "Use formal tone",
"SIMPLIFY": "Simplify"
},
"ASSISTANCE_MODAL": {
"DRAFT_TITLE": "Draft content",
"GENERATED_TITLE": "Generated content",
"AI_WRITING": "AI is writing",
"BUTTONS": {
"APPLY": "Use this suggestion",
"CANCEL": "Cancel"
}
},
"CTA_MODAL": {
"TITLE": "Integrate with OpenAI",
"DESC": "Bring advanced AI features to your dashboard with OpenAI's GPT models. To begin, enter the API key from your OpenAI account.",
"KEY_PLACEHOLDER": "Enter your OpenAI API key",
"BUTTONS": {
"NEED_HELP": "Need help?",
"DISMISS": "Dismiss",
"FINISH": "Finish Setup"
},
"DISMISS_MESSAGE": "You can setup OpenAI integration later Whenever you want.",
"SUCCESS_MESSAGE": "OpenAI integration setup successfully"
},
"TITLE": "Improve With AI",
"SUMMARY_TITLE": "Summary with AI",
"REPLY_TITLE": "Reply suggestion with AI",
"SUBTITLE": "An improved reply will be generated using AI, based on your current draft.",
"TONE": {
"TITLE": "Tone",
"OPTIONS": {
"PROFESSIONAL": "Professional",
"FRIENDLY": "Friendly"
}
},
"BUTTONS": {
"GENERATE": "Generate",
"GENERATING": "Generating...",
"CANCEL": "Cancel"
},
"GENERATE_ERROR": "There was an error processing the content, please verify your OpenAI API key and try again"
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Integration deleted successfully"
}
},
"CONNECT": {
"BUTTON_TEXT": "Connect"
},
"DASHBOARD_APPS": {
"TITLE": "Dashboard Apps",
"HEADER_BTN_TXT": "Add a new dashboard app",
"SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
"DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.",
"LIST": {
"404": "There are no dashboard apps configured on this account yet",
"LOADING": "Fetching dashboard apps...",
"TABLE_HEADER": [
"Name",
"Endpoint"
],
"EDIT_TOOLTIP": "Edit app",
"DELETE_TOOLTIP": "Delete app"
},
"FORM": {
"TITLE_LABEL": "Name",
"TITLE_PLACEHOLDER": "Enter a name for your dashboard app",
"TITLE_ERROR": "A name for the dashboard app is required",
"URL_LABEL": "Endpoint",
"URL_PLACEHOLDER": "Enter the endpoint URL where your app is hosted",
"URL_ERROR": "A valid URL is required"
},
"CREATE": {
"HEADER": "Add a new dashboard app",
"FORM_SUBMIT": "Submit",
"FORM_CANCEL": "Cancel",
"API_SUCCESS": "Dashboard app configured successfully",
"API_ERROR": "We couldn't create an app. Please try again later"
},
"UPDATE": {
"HEADER": "Edit dashboard app",
"FORM_SUBMIT": "Update",
"FORM_CANCEL": "Cancel",
"API_SUCCESS": "Dashboard app updated successfully",
"API_ERROR": "We couldn't update the app. Please try again later"
},
"DELETE": {
"CONFIRM_YES": "Yes, delete it",
"CONFIRM_NO": "No, keep it",
"TITLE": "Confirm deletion",
"MESSAGE": "Are you sure to delete the app - %{appName}?",
"API_SUCCESS": "Dashboard app deleted successfully",
"API_ERROR": "We couldn't delete the app. Please try again later"
}
},
"LINEAR": {
"ADD_OR_LINK_BUTTON": "Create/Link Linear Issue",
"LOADING": "Fetching linear issues...",
"LOADING_ERROR": "There was an error fetching the linear issues, please try again",
"CREATE": "Create",
"LINK": {
"SEARCH": "Search issues",
"SELECT": "Select issue",
"TITLE": "Link",
"EMPTY_LIST": "No linear issues found",
"LOADING": "Loading",
"ERROR": "There was an error fetching the linear issues, please try again",
"LINK_SUCCESS": "Issue linked successfully",
"LINK_ERROR": "There was an error linking the issue, please try again",
"LINK_TITLE": "Conversation (#%{conversationId}) with %{name}"
},
"ADD_OR_LINK": {
"TITLE": "Create/link linear issue",
"DESCRIPTION": "Create Linear issues from conversations, or link existing ones for seamless tracking.",
"FORM": {
"TITLE": {
"LABEL": "Title",
"PLACEHOLDER": "Enter title",
"REQUIRED_ERROR": "Title is required"
},
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter description"
},
"TEAM": {
"LABEL": "Team",
"PLACEHOLDER": "Select team",
"SEARCH": "Search team",
"REQUIRED_ERROR": "Team is required"
},
"ASSIGNEE": {
"LABEL": "Assignee",
"PLACEHOLDER": "Select assignee",
"SEARCH": "Search assignee"
},
"PRIORITY": {
"LABEL": "Priority",
"PLACEHOLDER": "Select priority",
"SEARCH": "Search priority"
},
"LABEL": {
"LABEL": "Label",
"PLACEHOLDER": "Select label",
"SEARCH": "Search label"
},
"STATUS": {
"LABEL": "Status",
"PLACEHOLDER": "Select status",
"SEARCH": "Search status"
},
"PROJECT": {
"LABEL": "Project",
"PLACEHOLDER": "Select project",
"SEARCH": "Search project"
}
},
"CREATE": "Create",
"CANCEL": "Cancel",
"CREATE_SUCCESS": "Issue created successfully",
"CREATE_ERROR": "There was an error creating the issue, please try again",
"LOADING_TEAM_ERROR": "There was an error fetching the teams, please try again",
"LOADING_TEAM_ENTITIES_ERROR": "There was an error fetching the team entities, please try again"
},
"ISSUE": {
"STATUS": "Status",
"PRIORITY": "Priority",
"ASSIGNEE": "Assignee",
"LABELS": "Labels",
"CREATED_AT": "Created at %{createdAt}"
},
"UNLINK": {
"TITLE": "Unlink",
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
}
}
}
}

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{
"LABEL_MGMT": {
"HEADER": "Labels",
"HEADER_BTN_TXT": "Add label",
"LOADING": "Fetching labels",
"SEARCH_404": "There are no items matching this query",
"SIDEBAR_TXT": "<p><b>Labels</b> <p>Labels help you to categorize conversations and prioritize them. You can assign label to a conversation from the sidepanel. <br /><br />Labels are tied to the account and can be used to create custom workflows in your organization. You can assign custom color to a label, it makes it easier to identify the label. You will be able to display the label on the sidebar to filter the conversations easily.</p>",
"LIST": {
"404": "There are no labels available in this account.",
"TITLE": "Manage labels",
"DESC": "Labels let you group the conversations together.",
"TABLE_HEADER": [
"Name",
"Description",
"Color"
]
},
"FORM": {
"NAME": {
"LABEL": "Label Name",
"PLACEHOLDER": "Label name",
"REQUIRED_ERROR": "Label name is required",
"MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
"VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
},
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Label Description"
},
"COLOR": {
"LABEL": "Color"
},
"SHOW_ON_SIDEBAR": {
"LABEL": "Show label on sidebar"
},
"EDIT": "Edit",
"CREATE": "Create",
"DELETE": "Delete",
"CANCEL": "Cancel"
},
"SUGGESTIONS": {
"TOOLTIP": {
"SINGLE_SUGGESTION": "Add label to conversation",
"MULTIPLE_SUGGESTION": "Select this label",
"DESELECT": "Deselect label",
"DISMISS": "Dismiss suggestion"
},
"POWERED_BY": "Chatwoot AI",
"DISMISS": "Dismiss",
"ADD_SELECTED_LABELS": "Add selected labels",
"ADD_SELECTED_LABEL": "Add selected label",
"ADD_ALL_LABELS": "Add all labels"
},
"ADD": {
"TITLE": "Add label",
"DESC": "Labels let you group the conversations together.",
"API": {
"SUCCESS_MESSAGE": "Label added successfully",
"ERROR_MESSAGE": "There was an error, please try again"
}
},
"EDIT": {
"TITLE": "Edit label",
"API": {
"SUCCESS_MESSAGE": "Label updated successfully",
"ERROR_MESSAGE": "There was an error, please try again"
}
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Label deleted successfully",
"ERROR_MESSAGE": "There was an error, please try again"
},
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure to delete ",
"YES": "Yes, Delete ",
"NO": "No, Keep "
}
}
}
}

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app/javascript/dashboard/i18n/locale/tl/login.json Normal file
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{
"LOGIN": {
"TITLE": "Login to Chatwoot",
"EMAIL": {
"LABEL": "Email",
"PLACEHOLDER": "example@companyname.com",
"ERROR": "Please enter a valid email address"
},
"PASSWORD": {
"LABEL": "Password",
"PLACEHOLDER": "Password"
},
"API": {
"SUCCESS_MESSAGE": "Login successful",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again.",
"UNAUTH": "Username or password is incorrect. Please try again."
},
"OAUTH": {
"GOOGLE_LOGIN": "Login with Google",
"BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
"NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
},
"FORGOT_PASSWORD": "Forgot your password?",
"CREATE_NEW_ACCOUNT": "Create a new account",
"SUBMIT": "Login"
}
}

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app/javascript/dashboard/i18n/locale/tl/macros.json Normal file
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{
"MACROS": {
"HEADER": "Macros",
"HEADER_BTN_TXT": "Add a new macro",
"HEADER_BTN_TXT_SAVE": "Save macro",
"LOADING": "Fetching macros",
"SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
"ERROR": "Something went wrong. Please try again",
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
"ADD": {
"FORM": {
"NAME": {
"LABEL": "Macro name",
"PLACEHOLDER": "Enter a name for your macro",
"ERROR": "Name is required for creating a macro"
},
"ACTIONS": {
"LABEL": "Actions"
}
},
"API": {
"SUCCESS_MESSAGE": "Macro added successfully",
"ERROR_MESSAGE": "Unable to create macro, Please try again later"
}
},
"LIST": {
"TABLE_HEADER": [
"Name",
"Created by",
"Last updated by",
"Visibility"
],
"404": "No macros found"
},
"DELETE": {
"TOOLTIP": "Delete macro",
"CONFIRM": {
"MESSAGE": "Are you sure to delete ",
"YES": "Yes, Delete",
"NO": "No"
},
"API": {
"SUCCESS_MESSAGE": "Macro deleted successfully",
"ERROR_MESSAGE": "There was an error deleting the macro. Please try again later"
}
},
"EDIT": {
"TOOLTIP": "Edit macro",
"API": {
"SUCCESS_MESSAGE": "Macro updated successfully",
"ERROR_MESSAGE": "Could not update Macro, Please try again later"
}
},
"EDITOR": {
"START_FLOW": "Start Flow",
"END_FLOW": "End Flow",
"LOADING": "Fetching macro",
"ADD_BTN_TOOLTIP": "Add new action",
"DELETE_BTN_TOOLTIP": "Delete Action",
"VISIBILITY": {
"LABEL": "Macro Visibility",
"GLOBAL": {
"LABEL": "Public",
"DESCRIPTION": "This macro is available publicly for all agents in this account."
},
"PERSONAL": {
"LABEL": "Private",
"DESCRIPTION": "This macro will be private to you and not be available to others."
}
}
},
"EXECUTE": {
"BUTTON_TOOLTIP": "Execute",
"PREVIEW": "Preview Macro",
"EXECUTED_SUCCESSFULLY": "Macro executed successfully"
}
}
}

562
app/javascript/dashboard/i18n/locale/tl/report.json Normal file
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{
"REPORT": {
"HEADER": "Conversations",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports",
"DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
"SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Messages received",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Messages sent",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
},
"BOT_RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
},
"BOT_HANDOFF_COUNT": {
"NAME": "Handoff Count",
"DESC": "( Total )"
},
"REPLY_TIME": {
"NAME": "Customer waiting time",
"TOOLTIP_TEXT": "Waiting time is %{metricValue} (based on %{conversationCount} replies)"
}
},
"DATE_RANGE_OPTIONS": {
"LAST_7_DAYS": "Last 7 days",
"LAST_30_DAYS": "Last 30 days",
"LAST_3_MONTHS": "Last 3 months",
"LAST_6_MONTHS": "Last 6 months",
"LAST_YEAR": "Last year",
"CUSTOM_DATE_RANGE": "Custom date range"
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
},
"GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
"DURATION_FILTER_LABEL": "Duration",
"GROUPING_OPTIONS": {
"DAY": "Day",
"WEEK": "Week",
"MONTH": "Month",
"YEAR": "Year"
},
"GROUP_BY_DAY_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
}
],
"GROUP_BY_WEEK_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
},
{
"id": 2,
"groupBy": "Week"
}
],
"GROUP_BY_MONTH_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
},
{
"id": 2,
"groupBy": "Week"
},
{
"id": 3,
"groupBy": "Month"
}
],
"GROUP_BY_YEAR_OPTIONS": [
{
"id": 2,
"groupBy": "Week"
},
{
"id": 3,
"groupBy": "Month"
},
{
"id": 4,
"groupBy": "Year"
}
],
"BUSINESS_HOURS": "Business Hours",
"FILTER_ACTIONS": {
"CLEAR_FILTER": "Clear filter",
"EMPTY_LIST": "No results found"
}
},
"AGENT_REPORTS": {
"HEADER": "Agents Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports",
"FILTER_DROPDOWN_LABEL": "Select Agent",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
"FILTER_DROPDOWN_LABEL": "Select Label",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"INBOX_REPORTS": {
"HEADER": "Inbox Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
"FILTER_DROPDOWN_LABEL": "Select Inbox",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"TEAM_REPORTS": {
"HEADER": "Team Overview",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_TEAM_REPORTS": "Download team reports",
"FILTER_DROPDOWN_LABEL": "Select Team",
"METRICS": {
"CONVERSATIONS": {
"NAME": "Conversations",
"DESC": "( Total )"
},
"INCOMING_MESSAGES": {
"NAME": "Incoming Messages",
"DESC": "( Total )"
},
"OUTGOING_MESSAGES": {
"NAME": "Outgoing Messages",
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:",
"TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
"DESC": "( Total )"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "Last 7 days"
},
{
"id": 1,
"name": "Last 30 days"
},
{
"id": 2,
"name": "Last 3 months"
},
{
"id": 3,
"name": "Last 6 months"
},
{
"id": 4,
"name": "Last year"
},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"DOWNLOAD_FAILED": "Failed to download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"
}
},
"TABLE": {
"HEADER": {
"CONTACT_NAME": "Contact",
"AGENT_NAME": "Assigned agent",
"RATING": "Rating",
"FEEDBACK_TEXT": "Feedback comment"
}
},
"METRIC": {
"TOTAL_RESPONSES": {
"LABEL": "Total responses",
"TOOLTIP": "Total number of responses collected"
},
"SATISFACTION_SCORE": {
"LABEL": "Satisfaction score",
"TOOLTIP": "Total number of positive responses / Total number of responses * 100"
},
"RESPONSE_RATE": {
"LABEL": "Response rate",
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
}
}
},
"BOT_REPORTS": {
"HEADER": "Bot Reports",
"METRIC": {
"TOTAL_CONVERSATIONS": {
"LABEL": "No. of Conversations",
"TOOLTIP": "Total number of conversations handled by the bot"
},
"TOTAL_RESPONSES": {
"LABEL": "Total Responses",
"TOOLTIP": "Total number of responses sent by the bot"
},
"RESOLUTION_RATE": {
"LABEL": "Resolution Rate",
"TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
},
"HANDOFF_RATE": {
"LABEL": "Handoff Rate",
"TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
}
}
},
"OVERVIEW_REPORTS": {
"HEADER": "Overview",
"LIVE": "Live",
"ACCOUNT_CONVERSATIONS": {
"HEADER": "Open Conversations",
"LOADING_MESSAGE": "Loading conversation metrics...",
"OPEN": "Open",
"UNATTENDED": "Unattended",
"UNASSIGNED": "Unassigned",
"PENDING": "Pending"
},
"CONVERSATION_HEATMAP": {
"HEADER": "Conversation Traffic",
"NO_CONVERSATIONS": "No conversations",
"CONVERSATION": "%{count} conversation",
"CONVERSATIONS": "%{count} conversations"
},
"AGENT_CONVERSATIONS": {
"HEADER": "Conversations by agents",
"LOADING_MESSAGE": "Loading agent metrics...",
"NO_AGENTS": "There are no conversations by agents",
"TABLE_HEADER": {
"AGENT": "Agent",
"OPEN": "OPEN",
"UNATTENDED": "Unattended",
"STATUS": "Status"
}
},
"AGENT_STATUS": {
"HEADER": "Agent status",
"ONLINE": "Online",
"BUSY": "Busy",
"OFFLINE": "Offline"
}
},
"DAYS_OF_WEEK": {
"SUNDAY": "Sunday",
"MONDAY": "Monday",
"TUESDAY": "Tuesday",
"WEDNESDAY": "Wednesday",
"THURSDAY": "Thursday",
"FRIDAY": "Friday",
"SATURDAY": "Saturday"
},
"SLA_REPORTS": {
"HEADER": "SLA Reports",
"NO_RECORDS": "SLA applied conversations are not available.",
"LOADING": "Loading SLA data...",
"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
"DOWNLOAD_FAILED": "Failed to download SLA Reports",
"DROPDOWN": {
"ADD_FIlTER": "Add filter",
"CLEAR_ALL": "Clear all",
"CLEAR_FILTER": "Clear filter",
"EMPTY_LIST": "No results found",
"NO_FILTER": "No filters available",
"SEARCH": "Search filter",
"INPUT_PLACEHOLDER": {
"SLA": "SLA name",
"AGENTS": "Agent name",
"INBOXES": "Inbox name",
"LABELS": "Label name",
"TEAMS": "Team name"
},
"SLA": "SLA Policy",
"INBOXES": "Inbox",
"AGENTS": "Agent",
"LABELS": "Label",
"TEAMS": "Team"
},
"METRICS": {
"HIT_RATE": {
"LABEL": "Hit Rate",
"TOOLTIP": "Percentage of SLAs created were completed successfully"
},
"NO_OF_MISSES": {
"LABEL": "Number of Misses",
"TOOLTIP": "Total SLA misses in a certain period"
},
"NO_OF_CONVERSATIONS": {
"LABEL": "Number of Conversations",
"TOOLTIP": "Total number of conversations with SLA"
}
},
"TABLE": {
"HEADER": {
"POLICY": "Policy",
"CONVERSATION": "Conversation",
"AGENT": "Agent"
},
"VIEW_DETAILS": "View Details"
}
}
}

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{
"RESET_PASSWORD": {
"TITLE": "Reset password",
"DESCRIPTION": "Enter the email address you use to log in to Chatwoot to get the password reset instructions.",
"GO_BACK_TO_LOGIN": "If you want to go back to the login page,",
"EMAIL": {
"LABEL": "Email",
"PLACEHOLDER": "Please enter your email.",
"ERROR": "Please enter a valid email."
},
"API": {
"SUCCESS_MESSAGE": "Password reset link has been sent to your email.",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
},
"SUBMIT": "Submit"
}
}

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app/javascript/dashboard/i18n/locale/tl/search.json Normal file
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{
"SEARCH": {
"TABS": {
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
"MESSAGES": "Messages"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
"MESSAGES": "Messages"
},
"EMPTY_STATE": "No %{item} found for query '%{query}'",
"EMPTY_STATE_FULL": "No results found for query '%{query}'",
"PLACEHOLDER_KEYBINDING": "/ to focus",
"INPUT_PLACEHOLDER": "Type 3 or more characters to search",
"EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
"BOT_LABEL": "Bot",
"READ_MORE": "Read more",
"WROTE": "wrote:",
"FROM": "from",
"EMAIL": "email"
}
}

23
app/javascript/dashboard/i18n/locale/tl/setNewPassword.json Normal file
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{
"SET_NEW_PASSWORD": {
"TITLE": "Set new password",
"PASSWORD": {
"LABEL": "Password",
"PLACEHOLDER": "Password",
"ERROR": "Password is too short."
},
"CONFIRM_PASSWORD": {
"LABEL": "Confirm password",
"PLACEHOLDER": "Confirm Password",
"ERROR": "Passwords do not match."
},
"API": {
"SUCCESS_MESSAGE": "Successfully changed the password.",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
},
"CAPTCHA": {
"ERROR": "Verification expired. Please solve captcha again."
},
"SUBMIT": "Submit"
}
}

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{
"PROFILE_SETTINGS": {
"LINK": "Profile Settings",
"TITLE": "Profile Settings",
"BTN_TEXT": "Update Profile",
"DELETE_AVATAR": "Delete Avatar",
"AVATAR_DELETE_SUCCESS": "Avatar has been deleted successfully",
"AVATAR_DELETE_FAILED": "There is an error while deleting avatar, please try again",
"UPDATE_SUCCESS": "Your profile has been updated successfully",
"PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
"AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
"FORM": {
"PICTURE": "Profile Picture",
"AVATAR": "Profile Image",
"ERROR": "Please fix form errors",
"REMOVE_IMAGE": "Remove",
"UPLOAD_IMAGE": "Upload image",
"UPDATE_IMAGE": "Update image",
"PROFILE_SECTION": {
"TITLE": "Profile",
"NOTE": "Your email address is your identity and is used to log in."
},
"SEND_MESSAGE": {
"TITLE": "Hotkey to send messages",
"NOTE": "You can select a hotkey (either Enter or Cmd/Ctrl+Enter) based on your preference of writing.",
"UPDATE_SUCCESS": "Your settings have been updated successfully",
"CARD": {
"ENTER_KEY": {
"HEADING": "Enter (↵)",
"CONTENT": "Send messages by pressing Enter key instead of clicking the send button."
},
"CMD_ENTER_KEY": {
"HEADING": "Cmd/Ctrl + Enter (⌘ + ↵)",
"CONTENT": "Send messages by pressing Cmd/Ctrl + enter key instead of clicking the send button."
}
}
},
"MESSAGE_SIGNATURE_SECTION": {
"TITLE": "Personal message signature",
"NOTE": "Create a unique message signature to appear at the end of every message you send from any inbox. You can also include an inline image, which is supported in live-chat, email, and API inboxes.",
"BTN_TEXT": "Save message signature",
"API_ERROR": "Couldn't save signature! Try again",
"API_SUCCESS": "Signature saved successfully",
"IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
"IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
"IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
},
"MESSAGE_SIGNATURE": {
"LABEL": "Message Signature",
"ERROR": "Message Signature cannot be empty",
"PLACEHOLDER": "Insert your personal message signature here."
},
"PASSWORD_SECTION": {
"TITLE": "Password",
"NOTE": "Updating your password would reset your logins in multiple devices.",
"BTN_TEXT": "Change password"
},
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
"COPY": "Copy"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Notifications",
"NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
"ALERT_TYPES": {
"NONE": "None",
"MINE": "Assigned",
"ALL": "All"
},
"ALERT_TYPE": {
"TITLE": "Alert events for conversations:",
"NONE": "None",
"ASSIGNED": "Assigned Conversations",
"ALL_CONVERSATIONS": "All Conversations"
},
"DEFAULT_TONE": {
"TITLE": "Alert tone:"
},
"CONDITIONS": {
"TITLE": "Alert conditions:",
"CONDITION_ONE": "Send audio alerts only if the browser window is not active",
"CONDITION_TWO": "Send alerts every 30s until all the assigned conversations are read"
}
},
"EMAIL_NOTIFICATIONS_SECTION": {
"TITLE": "Email Notifications",
"NOTE": "Update your email notification preferences here",
"CONVERSATION_ASSIGNMENT": "Send email notifications when a conversation is assigned to me",
"CONVERSATION_CREATION": "Send email notifications when a new conversation is created",
"CONVERSATION_MENTION": "Send email notifications when you are mentioned in a conversation",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in an assigned conversation",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in a participating conversation",
"SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
"SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
"SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
},
"NOTIFICATIONS": {
"TITLE": "Notification preferences",
"TYPE_TITLE": "Notification type",
"EMAIL": "Email",
"PUSH": "Push notification",
"TYPES": {
"CONVERSATION_CREATED": "A new conversation is created",
"CONVERSATION_ASSIGNED": "A conversation is assigned to you",
"CONVERSATION_MENTION": "You are mentioned in a conversation",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
"SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
"SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
"SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
},
"BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
},
"API": {
"UPDATE_SUCCESS": "Your notification preferences are updated successfully",
"UPDATE_ERROR": "There is an error while updating the preferences, please try again"
},
"PUSH_NOTIFICATIONS_SECTION": {
"TITLE": "Push Notifications",
"NOTE": "Update your push notification preferences here",
"CONVERSATION_ASSIGNMENT": "Send push notifications when a conversation is assigned to me",
"CONVERSATION_CREATION": "Send push notifications when a new conversation is created",
"CONVERSATION_MENTION": "Send push notifications when you are mentioned in a conversation",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in an assigned conversation",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in a participating conversation",
"HAS_ENABLED_PUSH": "You have enabled push for this browser.",
"REQUEST_PUSH": "Enable push notifications",
"SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
"SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
"SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
},
"PROFILE_IMAGE": {
"LABEL": "Profile Image"
},
"NAME": {
"LABEL": "Your full name",
"ERROR": "Please enter a valid full name",
"PLACEHOLDER": "Please enter your full name"
},
"DISPLAY_NAME": {
"LABEL": "Display name",
"ERROR": "Please enter a valid display name",
"PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
},
"AVAILABILITY": {
"LABEL": "Availability",
"STATUSES_LIST": [
"Online",
"Busy",
"Offline"
],
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
"SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
},
"EMAIL": {
"LABEL": "Your email address",
"ERROR": "Please enter a valid email address",
"PLACEHOLDER": "Please enter your email address, this would be displayed in conversations"
},
"CURRENT_PASSWORD": {
"LABEL": "Current password",
"ERROR": "Please enter the current password",
"PLACEHOLDER": "Please enter the current password"
},
"PASSWORD": {
"LABEL": "New password",
"ERROR": "Please enter a password of length 6 or more",
"PLACEHOLDER": "Please enter a new password"
},
"PASSWORD_CONFIRMATION": {
"LABEL": "Confirm new password",
"ERROR": "Confirm password should match the password",
"PLACEHOLDER": "Please re-enter your new password"
}
}
},
"SIDEBAR_ITEMS": {
"CHANGE_AVAILABILITY_STATUS": "Change",
"CHANGE_ACCOUNTS": "Switch Account",
"CONTACT_SUPPORT": "Contact Support",
"SELECTOR_SUBTITLE": "Select an account from the following list",
"PROFILE_SETTINGS": "Profile Settings",
"KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
"APPEARANCE": "Change Appearance",
"SUPER_ADMIN_CONSOLE": "Super Admin Console",
"LOGOUT": "Logout"
},
"APP_GLOBAL": {
"TRIAL_MESSAGE": "days trial remaining.",
"TRAIL_BUTTON": "Buy Now",
"DELETED_USER": "Deleted User",
"EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
"RESEND_VERIFICATION_MAIL": "Resend verification email",
"EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
"ACCOUNT_SUSPENDED": {
"TITLE": "Account Suspended",
"MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
}
},
"COMPONENTS": {
"CODE": {
"BUTTON_TEXT": "Copy",
"CODEPEN": "Open in CodePen",
"COPY_SUCCESSFUL": "Copied to clipboard"
},
"SHOW_MORE_BLOCK": {
"SHOW_MORE": "Show More",
"SHOW_LESS": "Show Less"
},
"FILE_BUBBLE": {
"DOWNLOAD": "Download",
"UPLOADING": "Uploading...",
"INSTAGRAM_STORY_UNAVAILABLE": "This story is no longer available."
},
"LOCATION_BUBBLE": {
"SEE_ON_MAP": "See on map"
},
"FORM_BUBBLE": {
"SUBMIT": "Submit"
}
},
"CONFIRM_EMAIL": "Verifying...",
"SETTINGS": {
"INBOXES": {
"NEW_INBOX": "Add Inbox"
}
},
"SIDEBAR": {
"CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
"SWITCH": "Switch",
"INBOX_VIEW": "Inbox View",
"CONVERSATIONS": "Conversations",
"INBOX": "Inbox",
"ALL_CONVERSATIONS": "All Conversations",
"MENTIONED_CONVERSATIONS": "Mentions",
"PARTICIPATING_CONVERSATIONS": "Participating",
"UNATTENDED_CONVERSATIONS": "Unattended",
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
"HOME": "Home",
"AGENTS": "Agents",
"AGENT_BOTS": "Bots",
"AUDIT_LOGS": "Audit Logs",
"INBOXES": "Inboxes",
"NOTIFICATIONS": "Notifications",
"CANNED_RESPONSES": "Canned Responses",
"INTEGRATIONS": "Integrations",
"PROFILE_SETTINGS": "Profile Settings",
"ACCOUNT_SETTINGS": "Account Settings",
"APPLICATIONS": "Applications",
"LABELS": "Labels",
"CUSTOM_ATTRIBUTES": "Custom Attributes",
"AUTOMATION": "Automation",
"MACROS": "Macros",
"TEAMS": "Teams",
"BILLING": "Billing",
"CUSTOM_VIEWS_FOLDER": "Folders",
"CUSTOM_VIEWS_SEGMENTS": "Segments",
"ALL_CONTACTS": "All Contacts",
"TAGGED_WITH": "Tagged with",
"NEW_LABEL": "New label",
"NEW_TEAM": "New team",
"NEW_INBOX": "New inbox",
"REPORTS_CONVERSATION": "Conversations",
"CSAT": "CSAT",
"CAMPAIGNS": "Campaigns",
"ONGOING": "Ongoing",
"ONE_OFF": "One off",
"REPORTS_SLA": "SLA",
"REPORTS_BOT": "Bot",
"REPORTS_AGENT": "Agents",
"REPORTS_LABEL": "Labels",
"REPORTS_INBOX": "Inbox",
"REPORTS_TEAM": "Team",
"SET_AVAILABILITY_TITLE": "Set yourself as",
"SLA": "SLA",
"BETA": "Beta",
"REPORTS_OVERVIEW": "Overview",
"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
"HELP_CENTER": {
"TITLE": "Help Center",
"ALL_ARTICLES": "All Articles",
"MY_ARTICLES": "My Articles",
"DRAFT": "Draft",
"ARCHIVED": "Archived",
"CATEGORY": "Category",
"SETTINGS": "Settings",
"CATEGORY_EMPTY_MESSAGE": "No categories found"
},
"SET_AUTO_OFFLINE": {
"TEXT": "Mark offline automatically",
"INFO_TEXT": "Let the system automatically mark you offline when you aren't using the app or dashboard."
},
"DOCS": "Read docs"
},
"BILLING_SETTINGS": {
"TITLE": "Billing",
"CURRENT_PLAN": {
"TITLE": "Current Plan",
"PLAN_NOTE": "You are currently subscribed to the **%{plan}** plan with **%{quantity}** licenses"
},
"MANAGE_SUBSCRIPTION": {
"TITLE": "Manage your subscription",
"DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
"BUTTON_TXT": "Go to the billing portal"
},
"CHAT_WITH_US": {
"TITLE": "Need help?",
"DESCRIPTION": "Do you face any issues in billing? We are here to help.",
"BUTTON_TXT": "Chat with us"
},
"NO_BILLING_USER": "Your billing account is being configured. Please refresh the page and try again."
},
"CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
"NEW_ACCOUNT": "New Account",
"SELECTOR_SUBTITLE": "Create a new account",
"API": {
"SUCCESS_MESSAGE": "Account created successfully",
"EXIST_MESSAGE": "Account already exists",
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
},
"FORM": {
"NAME": {
"LABEL": "Company Name",
"PLACEHOLDER": "Wayne Enterprises"
},
"SUBMIT": "Submit"
}
},
"KEYBOARD_SHORTCUTS": {
"TOGGLE_MODAL": "View all shortcuts",
"TITLE": {
"OPEN_CONVERSATION": "Open conversation",
"RESOLVE_AND_NEXT": "Resolve and move to next",
"NAVIGATE_DROPDOWN": "Navigate dropdown items",
"RESOLVE_CONVERSATION": "Resolve Conversation",
"GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
"ADD_ATTACHMENT": "Add Attachment",
"GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
"TOGGLE_SIDEBAR": "Toggle Sidebar",
"GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
"MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
"GO_TO_SETTINGS": "Go to Settings",
"SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
"SWITCH_TO_REPLY": "Switch to Reply",
"TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
},
"KEYS": {
"WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
"ALT_OR_OPTION_KEY": "Alt / ⌥",
"FORWARD_SLASH_KEY": "/"
}
}
}

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app/javascript/dashboard/i18n/locale/tl/signup.json Normal file
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{
"REGISTER": {
"TRY_WOOT": "Create an account",
"TITLE": "Register",
"TESTIMONIAL_HEADER": "All it takes is one step to move forward",
"TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.",
"TERMS_ACCEPT": "By creating an account, you agree to our <a href=\"https://www.chatwoot.com/terms\">T & C</a> and <a href=\"https://www.chatwoot.com/privacy-policy\">Privacy policy</a>",
"OAUTH": {
"GOOGLE_SIGNUP": "Sign up with Google"
},
"COMPANY_NAME": {
"LABEL": "Company name",
"PLACEHOLDER": "Enter your company name. E.g., Wayne Enterprises",
"ERROR": "Company name is too short."
},
"FULL_NAME": {
"LABEL": "Full name",
"PLACEHOLDER": "Enter your full name. E.g., Bruce Wayne",
"ERROR": "Full name is too short."
},
"EMAIL": {
"LABEL": "Work email",
"PLACEHOLDER": "Enter your work email address. E.g., bruce@wayne.enterprises",
"ERROR": "Please enter a valid work email address."
},
"PASSWORD": {
"LABEL": "Password",
"PLACEHOLDER": "Password",
"ERROR": "Password is too short.",
"IS_INVALID_PASSWORD": "Password should contain atleast 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character."
},
"CONFIRM_PASSWORD": {
"LABEL": "Confirm password",
"PLACEHOLDER": "Confirm password",
"ERROR": "Password doesnot match."
},
"API": {
"SUCCESS_MESSAGE": "Registration Successfull",
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
},
"SUBMIT": "Create account",
"HAVE_AN_ACCOUNT": "Already have an account?"
}
}

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app/javascript/dashboard/i18n/locale/tl/sla.json Normal file
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{
"SLA": {
"HEADER": "SLA",
"ADD_ACTION": "Add SLA",
"ADD_ACTION_LONG": "Create a new SLA Policy",
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
"LEARN_MORE": "Learn more about SLA",
"LOADING": "Fetching SLAs",
"PAYWALL": {
"TITLE": "Upgrade to create SLAs",
"AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
"UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
"LIST": {
"404": "There are no SLAs available in this account.",
"EMPTY": {
"TITLE_1": "Enterprise P0",
"DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
"TITLE_2": "Enterprise P1",
"DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
},
"BUSINESS_HOURS_ON": "Business hours on",
"BUSINESS_HOURS_OFF": "Business hours off",
"RESPONSE_TYPES": {
"FRT": "First response time threshold",
"NRT": "Next response time threshold",
"RT": "Resolution time threshold",
"SHORT_HAND": {
"FRT": "FRT",
"NRT": "NRT",
"RT": "RT"
}
}
},
"FORM": {
"NAME": {
"LABEL": "SLA Name",
"PLACEHOLDER": "SLA Name",
"REQUIRED_ERROR": "SLA name is required",
"MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
"VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
},
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "SLA for premium customers"
},
"FIRST_RESPONSE_TIME": {
"LABEL": "First Response Time",
"PLACEHOLDER": "5"
},
"NEXT_RESPONSE_TIME": {
"LABEL": "Next Response Time",
"PLACEHOLDER": "5"
},
"RESOLUTION_TIME": {
"LABEL": "Resolution Time",
"PLACEHOLDER": "60"
},
"BUSINESS_HOURS": {
"LABEL": "Business Hours",
"PLACEHOLDER": "Only during business hours"
},
"THRESHOLD_TIME": {
"INVALID_FORMAT_ERROR": "Threshold should be a number and greater than zero"
},
"EDIT": "Edit",
"CREATE": "Create",
"DELETE": "Delete",
"CANCEL": "Cancel"
},
"ADD": {
"TITLE": "Add SLA",
"DESC": "Friendly promises for great service!",
"API": {
"SUCCESS_MESSAGE": "SLA added successfully",
"ERROR_MESSAGE": "There was an error, please try again"
}
},
"DELETE": {
"TITLE": "Delete SLA",
"API": {
"SUCCESS_MESSAGE": "SLA deleted successfully",
"ERROR_MESSAGE": "There was an error, please try again"
},
"CONFIRM": {
"TITLE": "Confirm Deletion",
"MESSAGE": "Are you sure you want to delete ",
"YES": "Yes, Delete ",
"NO": "No, Keep "
}
},
"EVENTS": {
"TITLE": "SLA Misses",
"FRT": "First response time",
"NRT": "Next response time",
"RT": "Resolution time",
"SHOW_MORE": "{count} more",
"HIDE": "Hide {count} rows"
}
}
}

125
app/javascript/dashboard/i18n/locale/tl/teamsSettings.json Normal file
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{
"TEAMS_SETTINGS": {
"NEW_TEAM": "Create new team",
"HEADER": "Teams",
"SIDEBAR_TXT": "<p><b>Teams</b></p> <p>Teams let you organize your agents into groups based on their responsibilities. <br /> An agent can be part of multiple teams. You can assign conversations to a team when you are working collaboratively. </p>",
"LIST": {
"404": "There are no teams created on this account.",
"EDIT_TEAM": "Edit team"
},
"CREATE_FLOW": {
"CREATE": {
"TITLE": "Create a new team",
"DESC": "Add a title and description to your new team."
},
"AGENTS": {
"BUTTON_TEXT": "Add agents to team",
"TITLE": "Add agents to team - %{teamName}",
"DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation."
},
"WIZARD": [
{
"title": "Create",
"route": "settings_teams_new",
"body": "Create a new team of agents."
},
{
"title": "Add Agents",
"route": "settings_teams_add_agents",
"body": "Add agents to the team."
},
{
"title": "Finish",
"route": "settings_teams_finish",
"body": "You are all set to go!"
}
]
},
"EDIT_FLOW": {
"CREATE": {
"TITLE": "Edit your team details",
"DESC": "Edit title and description to your team.",
"BUTTON_TEXT": "Update team"
},
"AGENTS": {
"BUTTON_TEXT": "Update agents in team",
"TITLE": "Add agents to team - %{teamName}",
"DESC": "Add Agents to your newly created team. All the added agents will be notified when a conversation is assigned to this team."
},
"WIZARD": [
{
"title": "Team details",
"route": "settings_teams_edit",
"body": "Change name, description and other details."
},
{
"title": "Edit Agents",
"route": "settings_teams_edit_members",
"body": "Edit agents in your team."
},
{
"title": "Finish",
"route": "settings_teams_edit_finish",
"body": "You are all set to go!"
}
]
},
"TEAM_FORM": {
"ERROR_MESSAGE": "Couldn't save the team details. Try again."
},
"AGENTS": {
"AGENT": "AGENT",
"EMAIL": "EMAIL",
"BUTTON_TEXT": "Add agents",
"ADD_AGENTS": "Adding Agents to your Team...",
"SELECT": "select",
"SELECT_ALL": "select all agents",
"SELECTED_COUNT": "%{selected} out of %{total} agents selected."
},
"ADD": {
"TITLE": "Add agents to team - %{teamName}",
"DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation.",
"SELECT": "select",
"SELECT_ALL": "select all agents",
"SELECTED_COUNT": "%{selected} out of %{total} agents selected.",
"BUTTON_TEXT": "Add agents",
"AGENT_VALIDATION_ERROR": "Select at least one agent."
},
"FINISH": {
"TITLE": "Your team is ready!",
"MESSAGE": "You can now collaborate as a team on conversations. Happy supporting ",
"BUTTON_TEXT": "Finish"
},
"DELETE": {
"BUTTON_TEXT": "Delete",
"API": {
"SUCCESS_MESSAGE": "Team deleted successfully.",
"ERROR_MESSAGE": "Couldn't delete the team. Try again."
},
"CONFIRM": {
"TITLE": "Are you sure want to delete - %{teamName}",
"PLACE_HOLDER": "Please type {teamName} to confirm",
"MESSAGE": "Deleting the team will remove the team assignment from the conversations assigned to this team.",
"YES": "Delete ",
"NO": "Cancel"
}
},
"SETTINGS": "Settings",
"FORM": {
"UPDATE": "Update team",
"CREATE": "Create team",
"NAME": {
"LABEL": "Team name",
"PLACEHOLDER": "Example: Sales, Customer Support"
},
"DESCRIPTION": {
"LABEL": "Team Description",
"PLACEHOLDER": "Short description about this team."
},
"AUTO_ASSIGN": {
"LABEL": "Allow auto assign for this team."
},
"SUBMIT_CREATE": "Create team"
}
}
}

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app/javascript/dashboard/i18n/locale/tl/webhooks.json Normal file
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{
"WEBHOOKS_SETTINGS": {
"HEADER": "Webhook Settings"
}
}

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app/javascript/dashboard/i18n/locale/tl/whatsappTemplates.json Normal file
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{
"WHATSAPP_TEMPLATES": {
"MODAL": {
"TITLE": "Whatsapp Templates",
"SUBTITLE": "Select the whatsapp template you want to send",
"TEMPLATE_SELECTED_SUBTITLE": "Process %{templateName}"
},
"PICKER": {
"SEARCH_PLACEHOLDER": "Search Templates",
"NO_TEMPLATES_FOUND": "No templates found for",
"LABELS": {
"LANGUAGE": "Language",
"TEMPLATE_BODY": "Template Body",
"CATEGORY": "Category"
}
},
"PARSER": {
"VARIABLES_LABEL": "Variables",
"VARIABLE_PLACEHOLDER": "Enter %{variable} value",
"GO_BACK_LABEL": "Go Back",
"SEND_MESSAGE_LABEL": "Send Message",
"FORM_ERROR_MESSAGE": "Please fill all variables before sending"
}
}
}