type: object
description: Channel summary report containing conversation counts grouped by channel type and status. Available in version 4.10.0+.
additionalProperties:
  type: object
  description: Conversation statistics for a specific channel type (e.g., Channel::WebWidget, Channel::Api)
  properties:
    open:
      type: number
      description: Number of open conversations
    resolved:
      type: number
      description: Number of resolved conversations
    pending:
      type: number
      description: Number of pending conversations
    snoozed:
      type: number
      description: Number of snoozed conversations
    total:
      type: number
      description: Total number of conversations
example:
  Channel::WebWidget:
    open: 10
    resolved: 20
    pending: 5
    snoozed: 2
    total: 37
  Channel::Api:
    open: 5
    resolved: 15
    pending: 3
    snoozed: 1
    total: 24
